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Head-to-head · Survey Software

Qualtrics vs Zoho Survey

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Qualtrics #2 in Survey Software 9.3/10 Free plan · 30-day trial Free planFree trial✓ 5 of 5 features Visit Qualtrics
Zoho Survey #3 in Survey Software 9.1/10 Free plan Free plan✓ 5 of 5 features Visit Zoho Survey

Qualtrics leads on 0 checks, Zoho Survey on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreQualtrics · 9.3/10
  • Free planboth
  • Free trialonly Qualtrics

Qualtrics scores higher on our rubric for survey software: 9.3 against 9.1 out of 10; our editors rank them #2 and #3.

Qualtrics is the better fit for enterprise research teams. Zoho Survey is the better fit for budget-conscious business teams.

  • Qualtrics fits best

    Enterprise research teams

  • Zoho Survey fits best

    Budget-conscious business teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Qualtrics 9.3/10 Visit ↗ Zoho Survey 9.1/10 Visit ↗
At a glance
Editor score 9.3 9.1
Ranking #2 in Survey Software #3 in Survey Software
Best for Enterprise research teams Budget-conscious business teams
Pricing model Free plan + paid Free plan + paid
Starting price $420/mo —
Free plan ✓ ✓
Free trial 30 days —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Tickets, Community, Docs · 24/7 Email, Community, Docs
Compliance SOC 2, ISO 27001, SSO/SAML, 2FA GDPR, HIPAA, SSO/SAML
Integrations 17 integrations 12 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Qualtrics 5/5 · Zoho Survey 5/5
Logic branching ✓ ✓
Custom branding ✓ ✓
Response analytics ✓ ✓
API access ✓ ✓
Respondent panel ✓ ✓
Specs
Responses included 500 /mo Not checked yet
Questions per survey 30 Not checked yet
Our review
Pros
  • Advanced logic, statistical analysis, dashboards, and reporting
  • Audience panels with targeting criteria, screeners, and sourced respondents
  • API access plus broad survey distribution and data-export options
  • Free plan supports unlimited surveys
  • Logic, branding, offline collection, and reporting are available
  • Integrates with Zoho and third-party business tools
Cons
  • Free account is limited to 3 active surveys and 500 total responses
  • Strategic Research starts at $420 per month with annual billing
  • Enterprise pricing is custom and based on responses and video-feedback minutes
  • Free surveys are limited to 10 questions and 100 responses
  • Advanced capabilities require higher paid tiers
  • Response limits vary across paid plans
Our verdict

Qualtrics is a cloud-based survey research and experience management platform for organizations, research teams, businesses, governments, and healthcare providers. It combines survey creation, conditional logic, response collection,…

Read the review →

Zoho Survey is an online survey platform for businesses, researchers, educators, and other teams. Its survey builder includes templates, drag-and-drop editing, multiple question types, conditional logic, custom themes, multilingual…

Read the review →
  1. QualtricsSurvey Software 9.3Free plan · 30-day trial
  2. Zoho SurveySurvey Software 9.1Free plan

Strengths and trade-offs

  • Qualtrics — where it wins

    • Advanced logic, statistical analysis, dashboards, and reporting
    • Audience panels with targeting criteria, screeners, and sourced respondents
    • API access plus broad survey distribution and data-export options

    Where it doesn't

    • Free account is limited to 3 active surveys and 500 total responses
    • Strategic Research starts at $420 per month with annual billing
    • Enterprise pricing is custom and based on responses and video-feedback minutes
  • Zoho Survey — where it wins

    • Free plan supports unlimited surveys
    • Logic, branding, offline collection, and reporting are available
    • Integrates with Zoho and third-party business tools

    Where it doesn't

    • Free surveys are limited to 10 questions and 100 responses
    • Advanced capabilities require higher paid tiers
    • Response limits vary across paid plans

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update