SurveyMonkey vs Zoho Survey

SurveyMonkey9.4Visit Zoho Survey9.1Visit

Higher score SurveyMonkey #1 in Survey Software 9.4/10 Free plan Free plan✓ 5 of 5 features Visit SurveyMonkey

vs

Zoho Survey #3 in Survey Software 9.1/10 Free plan Free plan✓ 5 of 5 features Visit Zoho Survey

• SurveyMonkey fits best

  Broad business survey programs

• Zoho Survey fits best

  Budget-conscious business teams

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Side by side

Feature	SurveyMonkey 9.4/10 Visit ↗	Zoho Survey 9.1/10 Visit ↗
At a glance
Editor score	9.4	9.1
Ranking	#1 in Survey Software	#3 in Survey Software
Best for	Broad business survey programs	Budget-conscious business teams
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	—
Free plan	✓	✓
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Live chat, Phone, Docs · 24/7	Email, Community, Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA	GDPR, HIPAA, SSO/SAML
Integrations	200+ integrations	12 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features SurveyMonkey 5/5 · Zoho Survey 5/5
Logic branching	✓	✓
Custom branding	✓	✓
Response analytics	✓	✓
API access	✓	✓
Respondent panel	✓	✓
Specs
Responses included	1000 /mo	Not checked yet
Questions per survey	10	Not checked yet
Our review
Pros	Advanced branching, piping, variables, and custom survey logic 200+ integrations plus API access for connected workflows Audience panel, mobile apps, analytics, and custom reporting	Free plan supports unlimited surveys Logic, branding, offline collection, and reporting are available Integrates with Zoho and third-party business tools
Cons	Basic limits surveys to 10 questions and limited responses Advanced analysis and higher response allowances require paid tiers Premier features cost $139 per user per month billed annually	Free surveys are limited to 10 questions and 100 responses Advanced capabilities require higher paid tiers Response limits vary across paid plans
Our verdict	SurveyMonkey is an online survey and forms platform for individuals, businesses, educational institutions, nonprofits, and research teams. It supports survey creation, distribution, response collection, analysis, reporting, integrations,… Read the review →	Zoho Survey is an online survey platform for businesses, researchers, educators, and other teams. Its survey builder includes templates, drag-and-drop editing, multiple question types, conditional logic, custom themes, multilingual… Read the review →

Strengths and trade-offs

• SurveyMonkey — where it wins

  • Advanced branching, piping, variables, and custom survey logic
  • 200+ integrations plus API access for connected workflows
  • Audience panel, mobile apps, analytics, and custom reporting

  Where it doesn't

  • Basic limits surveys to 10 questions and limited responses
  • Advanced analysis and higher response allowances require paid tiers
  • Premier features cost $139 per user per month billed annually

• Zoho Survey — where it wins

  • Free plan supports unlimited surveys
  • Logic, branding, offline collection, and reporting are available
  • Integrates with Zoho and third-party business tools

  Where it doesn't

  • Free surveys are limited to 10 questions and 100 responses
  • Advanced capabilities require higher paid tiers
  • Response limits vary across paid plans

• SurveyMonkey9.4/10 · Free plan

  A broad survey platform combining branching, analytics, branding, integrations, and audience access.

  Visit SurveyMonkeyFull verdict →
• Zoho Survey9.1/10 · Free plan

  A low-cost survey platform with logic, offline collection, reporting, and Zoho integrations.

  Visit Zoho SurveyFull verdict →