PettyLogs vs ServiceOps

PettyLogs9.2Visit ServiceOps7.9Visit

Higher score PettyLogs #2 in Appliance Repair Software 9.2/10 Free plan Free plan✓ 7 of 7 features Visit PettyLogs

vs

ServiceOps #14 in Appliance Repair Software 7.9/10 14-day trial Free trial✓ 6 of 7 features Visit ServiceOps

• PettyLogs fits best

  Free appliance repair businesses

• ServiceOps fits best

  Small teams needing affordable full FSM

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Side by side

Feature	PettyLogs 9.2/10 Visit ↗	ServiceOps 7.9/10 Visit ↗
At a glance
Editor score	9.2	7.9
Ranking	#2 in Appliance Repair Software	#14 in Appliance Repair Software
Best for	Free appliance repair businesses	Small teams needing affordable full FSM
Pricing model	Free plan + paid	Paid
Starting price	—	$49/mo
Free plan	✓ (best)	—
Free trial	—	14 days
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web
Support	Email	Email
Integrations	1 integrations	6 integrations
Built for	Solo, Small business, Mid-market	Solo, Small business, Mid-market
Features PettyLogs 7/7 · ServiceOps 6/7
Dispatch & scheduling	✓	✓
Work orders	✓	✓
Warranty records	✓ (best)	Not checked yet
Parts inventory	✓	✓
Technician mobile app	✓	✓
Invoicing & payments	✓	✓
Appliance history	✓	✓
Our review
Pros	Free cash book with income, expenses, and numbered receipts Job cards connect faults, labour, parts, status, photos, and payments AI rating-plate scanning plus appliance history and warranty records	Dispatch, work orders, invoicing, and payments are combined Team adds parts inventory, truck stock, and purchase orders Mobile app supports routes, photos, signatures, and payments
Cons	The free plan covers cash-book functions rather than the full repair workflow Paid repair and reporting modules are offered separately Web is the listed platform, with Xero as the listed integration	Published platform coverage is limited to the web There is no free plan; paid access starts at $49 monthly Route optimization and priority support require the Business plan
Our verdict	PettyLogs is a cloud-based operations platform for appliance repair and other service businesses. Its appliance-focused workflow covers job cards, fault and labour tracking, parts, repair status, scheduling, warranty records, appliance… Read the review →	ServiceOps is field-service management software for appliance repair and related service businesses. It brings technician scheduling and dispatch, service tickets, work orders, estimates, invoices, payment recording, customer records,… Read the review →

Strengths and trade-offs

• PettyLogs — where it wins

  • Free cash book with income, expenses, and numbered receipts
  • Job cards connect faults, labour, parts, status, photos, and payments
  • AI rating-plate scanning plus appliance history and warranty records

  Where it doesn't

  • The free plan covers cash-book functions rather than the full repair workflow
  • Paid repair and reporting modules are offered separately
  • Web is the listed platform, with Xero as the listed integration

• ServiceOps — where it wins

  • Dispatch, work orders, invoicing, and payments are combined
  • Team adds parts inventory, truck stock, and purchase orders
  • Mobile app supports routes, photos, signatures, and payments

  Where it doesn't

  • Published platform coverage is limited to the web
  • There is no free plan; paid access starts at $49 monthly
  • Route optimization and priority support require the Business plan

• PettyLogs9.2/10 · Free plan

  A free starting point with broad appliance-repair workflows and paid modules offered separately.

  Visit PettyLogsFull verdict →
• ServiceOps7.9/10 · 14-day trial

  A broad appliance repair FSM suite with dispatch, inventory, payments, and a mobile app.

  Visit ServiceOpsFull verdict →