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Head-to-head · Employee Assistance Program Software

Optum Global EAP vs Health Assured Wisdom Wellbeing

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Optum Global EAP #3 in Employee Assistance Program Software 9.0/10 Pricing on request ✓ 4 of 4 features Visit Optum
Health Assured Wisdom Wellbeing #7 in Employee Assistance Program Software 8.6/10 Paid ✓ 4 of 4 features Visit site

Optum Global EAP leads on 0 checks, Health Assured Wisdom Wellbeing on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOptum Global EAP · 9.0/10

Optum Global EAP scores higher on our rubric for employee assistance program software: 9.0 against 8.6 out of 10; our editors rank them #3 and #7.

Optum Global EAP is the better fit for employers wanting defined short-term counselling support. Health Assured Wisdom Wellbeing is the better fit for UK employers wanting low-cost wellbeing extras.

  • Optum Global EAP fits best

    Employers wanting defined short-term counselling support

  • Health Assured Wisdom Wellbeing fits best

    UK employers wanting low-cost wellbeing extras

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Optum Global EAP 9.0/10 Visit ↗ Health Assured Wisdom Wellbeing 8.6/10 Visit ↗
At a glance
Editor score 9.0 8.6
Ranking #3 in Employee Assistance Program Software #7 in Employee Assistance Program Software
Best for Employers wanting defined short-term counselling support UK employers wanting low-cost wellbeing extras
Pricing model Paid Paid
Starting price Pricing on request —
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS Web
Support Phone, Docs · 24/7 Email, Live chat, Phone · 24/7
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Optum Global EAP 4/4 · Health Assured Wisdom Wellbeing 4/4
Confidential counseling ✓ ✓
Financial and legal help ✓ ✓
Work-life support ✓ ✓
Crisis support ✓ ✓
Specs
Included sessions Not checked yet 6 sessions
Employee access channels phone, online, mobile app, in-person, virtual telephone; live chat; email; online portal/app; in person
Our review
Pros
  • 24/7/365 confidential support from specialists
  • Five to eight short-term counselling visits
  • Emotional, financial, legal, crisis and work-life support
  • Starts at £1.30 per user/month with six included sessions
  • Counselling is available by phone, live chat, email and in person
  • Adds legal, financial, occupational-health and wellbeing support
Cons
  • Pricing requires contacting Optum
  • Short-term counselling is limited to five to eight visits
  • Broader workplace support may exceed a narrow counselling need
  • The starting price requires a 60-month term and 100+ employees
  • There is no free plan
  • Virtual GP and menopause support are reserved for Super Care
Our verdict

Optum Global EAP is an employer-focused assistance program for organizations with distributed workforces. It supports employees and families with confidential emotional support, short-term counselling, coaching, self-care tools, financial…

Read the review →

Health Assured Wisdom Wellbeing is an employee assistance programme for public, private and non-profit organisations, with support extending to employees' family members. It combines confidential counselling, a 24/7 telephone helpline,…

Read the review →
  1. Optum Global EAPEmployee Assistance Program Software 9.0Pricing on request
  2. Health Assured Wisdom WellbeingEmployee Assistance Program Software 8.6Paid

Strengths and trade-offs

  • Optum Global EAP — where it wins

    • 24/7/365 confidential support from specialists
    • Five to eight short-term counselling visits
    • Emotional, financial, legal, crisis and work-life support

    Where it doesn't

    • Pricing requires contacting Optum
    • Short-term counselling is limited to five to eight visits
    • Broader workplace support may exceed a narrow counselling need

  • Health Assured Wisdom Wellbeing — where it wins

    • Starts at £1.30 per user/month with six included sessions
    • Counselling is available by phone, live chat, email and in person
    • Adds legal, financial, occupational-health and wellbeing support

    Where it doesn't

    • The starting price requires a 60-month term and 100+ employees
    • There is no free plan
    • Virtual GP and menopause support are reserved for Super Care
  • Optum Global EAP9.0/10 · Pricing on request

    Defined short-term counselling with 24/7 specialist support and crisis resources.

    Visit OptumFull verdict →
  • Health Assured Wisdom Wellbeing8.6/10 · Paid

    A low-cost UK EAP combining counselling, wellbeing tools and practical support.

    Visit siteFull verdict →

More comparisons

All employee assistance program software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update