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Head-to-head · Employee Assistance Program Software

ComPsych GuidanceResources vs Optum Global EAP

Updated Oct 2026
Both researched from official sources
4 checks side by side

Higher score ComPsych GuidanceResources #2 in Employee Assistance Program Software 9.1/10 Pricing on request ✓ 0 of 4 features Visit ComPsych

Optum Global EAP #3 in Employee Assistance Program Software 9.0/10 Pricing on request ✓ 4 of 4 features Visit Optum

ComPsych GuidanceResources leads on 0 checks, Optum Global EAP on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreComPsych GuidanceResources · 9.1/10
Most featuresOptum Global EAP · 4 of 4

ComPsych GuidanceResources scores higher on our rubric for employee assistance program software: 9.1 against 9.0 out of 10; our editors rank them #2 and #3.

ComPsych GuidanceResources is the better fit for mature employers needing reporting and care navigation. Optum Global EAP is the better fit for employers wanting defined short-term counselling support.

ComPsych GuidanceResources fits best
Mature employers needing reporting and care navigation
Optum Global EAP fits best
Employers wanting defined short-term counselling support

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Side by side

Show only differences

Feature	ComPsych GuidanceResources 9.1/10 Visit ↗	Optum Global EAP 9.0/10 Visit ↗
At a glance
Editor score	9.1	9.0
Ranking	#2 in Employee Assistance Program Software	#3 in Employee Assistance Program Software
Best for	Mature employers needing reporting and care navigation	Employers wanting defined short-term counselling support
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web	Web, iOS
Support	Email, Live chat, Phone · 24/7	Phone, Docs · 24/7
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features ComPsych GuidanceResources 0/4 · Optum Global EAP 4/4
Confidential counseling	Not checked yet	✓ (best)
Financial and legal help	Not checked yet	✓ (best)
Work-life support	Not checked yet	✓ (best)
Crisis support	Not checked yet	✓ (best)
Specs
Included sessions	Not checked yet	Not checked yet
Employee access channels	Not checked yet	phone, online, mobile app, in-person, virtual
Our review
Pros	24/7 clinician and crisis support plus virtual and in-person appointments Care navigation, coaching, assessments, and self-guided digital resources Aggregate employer reporting with work-life, legal, financial, and caregiving support	24/7/365 confidential support from specialists Five to eight short-term counselling visits Emotional, financial, legal, crisis and work-life support
Cons	Pricing requires contacting sales rather than selecting a published plan Service availability and exact features vary by employer plan and region Employer reporting is aggregate rather than individualized	Pricing requires contacting Optum Short-term counselling is limited to five to eight visits Broader workplace support may exceed a narrow counselling need
Our verdict	ComPsych GuidanceResources is an employee assistance and behavioral health program for organizations and their workforces. It brings together virtual and in-person behavioral health appointments, care navigation, one-on-one well-being… Read the review →	Optum Global EAP is an employer-focused assistance program for organizations with distributed workforces. It supports employees and families with confidential emotional support, short-term counselling, coaching, self-care tools, financial… Read the review →

ComPsych GuidanceResourcesEmployee Assistance Program Software 9.1Pricing on request
O Optum Global EAPEmployee Assistance Program Software 9.0Pricing on request

Compare the top tools in

Strengths and trade-offs

ComPsych GuidanceResources — where it wins
- 24/7 clinician and crisis support plus virtual and in-person appointments
- Care navigation, coaching, assessments, and self-guided digital resources
- Aggregate employer reporting with work-life, legal, financial, and caregiving support
Where it doesn't
- Pricing requires contacting sales rather than selecting a published plan
- Service availability and exact features vary by employer plan and region
- Employer reporting is aggregate rather than individualized
Optum Global EAP — where it wins
- 24/7/365 confidential support from specialists
- Five to eight short-term counselling visits
- Emotional, financial, legal, crisis and work-life support
Where it doesn't
- Pricing requires contacting Optum
- Short-term counselling is limited to five to eight visits
- Broader workplace support may exceed a narrow counselling need

ComPsych GuidanceResources9.1/10 · Pricing on request
A mature EAP combining care access, navigation, coaching, and employer reporting.
Visit ComPsych Full verdict →
Optum Global EAP9.0/10 · Pricing on request
Defined short-term counselling with 24/7 specialist support and crisis resources.
Visit Optum Full verdict →

More comparisons

All employee assistance program software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated 7 Oct 2026 · How we research and update