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Head-to-head · Fax Server Software

OpenTouch Fax Center vs FaxFacts

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score OpenTouch Fax Center #6 in Fax Server Software 8.5/10 Pricing on request ✓ 4 of 4 features Visit site
FaxFacts #7 in Fax Server Software 8.4/10 Pricing on request ✓ 3 of 4 features Contact Copia

OpenTouch Fax Center leads on 0 checks, FaxFacts on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOpenTouch Fax Center · 8.5/10
  • Most featuresOpenTouch Fax Center · 4 of 4

OpenTouch Fax Center scores higher on our rubric for fax server software: 8.5 against 8.4 out of 10; our editors rank them #6 and #7.

On deployment model, FaxFacts gives you Hybrid where OpenTouch Fax Center offers On_premises.

OpenTouch Fax Center is the better fit for organizations using OpenTouch infrastructure. FaxFacts is the better fit for hybrid organizations with hardware and SIP needs.

  • OpenTouch Fax Center fits best

    Organizations using OpenTouch infrastructure

  • FaxFacts fits best

    Hybrid organizations with hardware and SIP needs

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature OpenTouch Fax Center 8.5/10 Visit ↗ FaxFacts 8.4/10 Visit ↗
At a glance
Editor score 8.5 8.4
Ranking #6 in Fax Server Software #7 in Fax Server Software
Best for Organizations using OpenTouch infrastructure Hybrid organizations with hardware and SIP needs
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Self-hosted, Desktop Cloud, Self-hosted, Desktop
Platforms Web, Windows Windows
Support Docs Email, Phone, Docs
Compliance HIPAA, SSO/SAML HIPAA
Integrations 10 integrations 7 integrations
Built for Enterprise Small business, Mid-market, Enterprise
Features OpenTouch Fax Center 4/4 · FaxFacts 3/4
Modem or gateway support ✓ ✓
Fax routing rules ✓ ✓
Email fax workflow ✓ ✓
Searchable fax archive ✓ (best) Not checked yet
Specs
Deployment model On_premises Hybrid
Concurrent fax channels Not checked yet Not checked yet
Our review
Pros
  • Secure web, email, desktop, and T.37 fax workflows
  • Detailed inbound routing with searchable histories and audit logs
  • Supports SIP/T.38, G.711, VMware, and Hyper-V
  • Supports email, print, file-based, and scripting fax workflows
  • Routes faxes to mailboxes, printers, folders, servers, and cloud storage
  • Combines SIP/T.38 boardless faxing with fax board and telephony hardware support
Cons
  • Pricing requires contacting sales
  • On-premises deployment may not suit cloud-first teams
  • Strongest integrations are concentrated in the OpenTouch ecosystem
  • Pricing requires a sales conversation
  • Documented platform coverage centers on Windows and API access
  • Its broad feature set may exceed simple faxing requirements
Our verdict

OpenTouch Fax Center is an on-premises fax-over-IP solution for enterprises moving fax workflows onto IP networks. It supports sending and receiving through secure web access, SMTP email systems, desktop applications using a virtual fax…

Read the review →

FaxFacts is business fax server software from Copia International for organizations that need networked fax sending and receiving across workstations, servers, email, and business applications. It supports Windows workstation or server…

Read the review →
  1. OpenTouch Fax CenterFax Server Software 8.5Pricing on request
  2. FaxFactsFax Server Software 8.4Pricing on request

Strengths and trade-offs

  • OpenTouch Fax Center — where it wins

    • Secure web, email, desktop, and T.37 fax workflows
    • Detailed inbound routing with searchable histories and audit logs
    • Supports SIP/T.38, G.711, VMware, and Hyper-V

    Where it doesn't

    • Pricing requires contacting sales
    • On-premises deployment may not suit cloud-first teams
    • Strongest integrations are concentrated in the OpenTouch ecosystem

  • FaxFacts — where it wins

    • Supports email, print, file-based, and scripting fax workflows
    • Routes faxes to mailboxes, printers, folders, servers, and cloud storage
    • Combines SIP/T.38 boardless faxing with fax board and telephony hardware support

    Where it doesn't

    • Pricing requires a sales conversation
    • Documented platform coverage centers on Windows and API access
    • Its broad feature set may exceed simple faxing requirements
  • OpenTouch Fax Center8.5/10 · Pricing on request

    A capable on-premises fax server for organizations built around OpenTouch infrastructure.

    Visit siteFull verdict →
  • FaxFacts8.4/10 · Pricing on request

    A hybrid fax server with deep routing, SIP/T.38, hardware, and workflow support.

    Contact CopiaFull verdict →

More comparisons

All fax server software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update