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Head-to-head · Fax Server Software

HylaFAX Enterprise vs OpenTouch Fax Center

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score HylaFAX Enterprise #4 in Fax Server Software 8.7/10 30-day trial Free trial✓ 4 of 4 features Visit iFAX Solutions
OpenTouch Fax Center #6 in Fax Server Software 8.5/10 Pricing on request ✓ 4 of 4 features Visit site

HylaFAX Enterprise leads on 0 checks, OpenTouch Fax Center on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHylaFAX Enterprise · 8.7/10
  • Free trialonly HylaFAX Enterprise

HylaFAX Enterprise scores higher on our rubric for fax server software: 8.7 against 8.5 out of 10; our editors rank them #4 and #6.

On deployment model, HylaFAX Enterprise gives you Hybrid where OpenTouch Fax Center offers On_premises.

HylaFAX Enterprise is the better fit for large deployments requiring HA and broad APIs. OpenTouch Fax Center is the better fit for organizations using OpenTouch infrastructure.

  • HylaFAX Enterprise fits best

    Large deployments requiring HA and broad APIs

  • OpenTouch Fax Center fits best

    Organizations using OpenTouch infrastructure

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature HylaFAX Enterprise 8.7/10 Visit ↗ OpenTouch Fax Center 8.5/10 Visit ↗
At a glance
Editor score 8.7 8.5
Ranking #4 in Fax Server Software #6 in Fax Server Software
Best for Large deployments requiring HA and broad APIs Organizations using OpenTouch infrastructure
Pricing model Paid Paid
Starting price $1,599 one-time Pricing on request
Free plan — Not checked yet
Free trial 30 days —
Deployment Cloud, Self-hosted Self-hosted, Desktop
Platforms Web, Windows, macOS, Linux Web, Windows
Support Email, Phone, Docs · 24/7 Docs
Integrations 8 integrations 10 integrations
Built for Mid-market, Enterprise Enterprise
Features HylaFAX Enterprise 4/4 · OpenTouch Fax Center 4/4
Modem or gateway support ✓ ✓
Fax routing rules ✓ ✓
Email fax workflow ✓ ✓
Searchable fax archive ✓ ✓
Specs
Deployment model Hybrid On_premises
Concurrent fax channels 2 channels Not checked yet
Our review
Pros
  • Clustering, high availability, and virtualization support
  • Broad routing, desktop faxing, APIs, SDKs, and SAP connectivity
  • Unlimited users included with the Base Server license
  • Secure web, email, desktop, and T.37 fax workflows
  • Detailed inbound routing with searchable histories and audit logs
  • Supports SIP/T.38, G.711, VMware, and Hyper-V
Cons
  • Base Server licensing starts at $1,599 one-time per server
  • Additional T.38/FoIP channels cost $500 each
  • No free plan; the Base Server includes two channels
  • Pricing requires contacting sales
  • On-premises deployment may not suit cloud-first teams
  • Strongest integrations are concentrated in the OpenTouch ecosystem
Our verdict

HylaFAX Enterprise is commercial fax server software from iFAX Solutions for enterprise and high-volume fax environments. It supports physical servers, virtual machines, and an AWS appliance, giving organizations several deployment paths.…

Read the review →

OpenTouch Fax Center is an on-premises fax-over-IP solution for enterprises moving fax workflows onto IP networks. It supports sending and receiving through secure web access, SMTP email systems, desktop applications using a virtual fax…

Read the review →
  1. HylaFAX EnterpriseFax Server Software 8.730-day trial
  2. OpenTouch Fax CenterFax Server Software 8.5Pricing on request

Strengths and trade-offs

  • HylaFAX Enterprise — where it wins

    • Clustering, high availability, and virtualization support
    • Broad routing, desktop faxing, APIs, SDKs, and SAP connectivity
    • Unlimited users included with the Base Server license

    Where it doesn't

    • Base Server licensing starts at $1,599 one-time per server
    • Additional T.38/FoIP channels cost $500 each
    • No free plan; the Base Server includes two channels
  • OpenTouch Fax Center — where it wins

    • Secure web, email, desktop, and T.37 fax workflows
    • Detailed inbound routing with searchable histories and audit logs
    • Supports SIP/T.38, G.711, VMware, and Hyper-V

    Where it doesn't

    • Pricing requires contacting sales
    • On-premises deployment may not suit cloud-first teams
    • Strongest integrations are concentrated in the OpenTouch ecosystem
  • HylaFAX Enterprise8.7/10 · 30-day trial

    A feature-rich fax server for large deployments, with substantial licensing and channel costs.

    Visit iFAX SolutionsFull verdict →
  • OpenTouch Fax Center8.5/10 · Pricing on request

    A capable on-premises fax server for organizations built around OpenTouch infrastructure.

    Visit siteFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update