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Head-to-head · Repair Shop Software

NAPA TRACS vs Mitchell 1 Manager SE

  • Updated Sep 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score NAPA TRACS #4 in Repair Shop Software 7.4/10 From $109/mo ✓ 6 of 6 features Visit NAPA TRACS
Mitchell 1 Manager SE #7 in Repair Shop Software 6.9/10 Pricing on request ✓ 2 of 6 features Visit Mitchell 1

NAPA TRACS leads on 4 checks, Mitchell 1 Manager SE on 0, and 3 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreNAPA TRACS · 7.4/10
  • Most featuresNAPA TRACS · 6 of 6

NAPA TRACS scores higher on our rubric for repair shop software: 7.4 against 6.9 out of 10; our editors rank them #4 and #7.

NAPA TRACS offers appointment scheduling; Mitchell 1 Manager SE doesn't publish it. NAPA TRACS offers accounting integration; Mitchell 1 Manager SE doesn't publish it. NAPA TRACS offers customer messaging; Mitchell 1 Manager SE doesn't publish it. NAPA TRACS offers multi-location support; Mitchell 1 Manager SE doesn't publish it.

NAPA TRACS is the better fit for independent shops wanting parts-connected management. Mitchell 1 Manager SE is the better fit for large shops wanting mature Mitchell workflows.

  • NAPA TRACS fits best

    Independent shops wanting parts-connected management

  • Mitchell 1 Manager SE fits best

    Large shops wanting mature Mitchell workflows

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature NAPA TRACS 7.4/10 Visit ↗ Mitchell 1 Manager SE 6.9/10 Visit ↗
At a glance
Editor score 7.4 6.9
Ranking #4 in Repair Shop Software #7 in Repair Shop Software
Best for Independent shops wanting parts-connected management Large shops wanting mature Mitchell workflows
Pricing model Paid Paid
Starting price $109/mo Not published
Free plan — Not published
Free trial — —
Deployment Desktop, Mobile Cloud, Desktop, Mobile
Platforms Windows, iOS, Android Web, Windows
Support Phone, Email Phone, Docs
Integrations 6 integrations 3 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features NAPA TRACS 6/6 · Mitchell 1 Manager SE 2/6
Appointment scheduling ✓ (best) Not published
Parts inventory ✓ ✓
Vehicle service history ✓ ✓
Accounting integration ✓ (best) Not published
Customer messaging ✓ (best) Not published
Multi-location support ✓ (best) Not published
Specs
Mobile access Native_app Not published
Our review
Pros
  • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
  • Schedules appointments and assigns jobs based on technician availability.
  • Mobile app supports VIN scanning and access on iOS and Android.
  • Connects repair orders, estimates, invoices and work-in-progress management.
  • Covers digital inspections and customer approvals by secure link or text.
  • Includes parts, labor tracking, scheduling, vehicle history and reporting.
Cons
  • No free plan; Silver starts at $109/month.
  • Unlimited users and two-way texting require Gold Plus at $249/month.
  • Silver lacks Gold's repair information, time clock and advanced reporting.
  • Pricing requires contacting a representative.
  • Windows-based shop installation may not suit web-only operations.
  • 24/7 support is not offered.
Our verdict

NAPA TRACS brings estimates, invoicing, parts ordering, scheduling, inventory and customer updates into shop management software for independent auto repair businesses. Shops can use integrated labor times and parts information to prepare…

Read the review →

Mitchell 1 Manager SE is shop management software for independent automotive repair businesses serving cars and light-duty trucks. It brings repair orders, work in progress, estimates, invoices, revisions and scheduling into a system that…

Read the review →
  1. NAPA TRACSRepair Shop Software 7.4From $109/mo
  2. Mitchell 1 Manager SERepair Shop Software 6.9Pricing on request

Strengths and trade-offs

  • NAPA TRACS — where it wins

    • Silver includes estimates, invoices, parts ordering and inventory for $109/month.
    • Schedules appointments and assigns jobs based on technician availability.
    • Mobile app supports VIN scanning and access on iOS and Android.

    Where it doesn't

    • No free plan; Silver starts at $109/month.
    • Unlimited users and two-way texting require Gold Plus at $249/month.
    • Silver lacks Gold's repair information, time clock and advanced reporting.

  • Mitchell 1 Manager SE — where it wins

    • Connects repair orders, estimates, invoices and work-in-progress management.
    • Covers digital inspections and customer approvals by secure link or text.
    • Includes parts, labor tracking, scheduling, vehicle history and reporting.

    Where it doesn't

    • Pricing requires contacting a representative.
    • Windows-based shop installation may not suit web-only operations.
    • 24/7 support is not offered.
  • NAPA TRACS7.4/10 · From $109/mo

    Parts-connected shop management with estimates, scheduling, inventory and customer updates.

    Visit NAPA TRACSFull verdict →
  • Mitchell 1 Manager SE6.9/10 · Pricing on request

    A broad shop-management system for repair orders, inspections, parts and customer approvals.

    Visit Mitchell 1Full verdict →

More comparisons

All repair shop software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update