Head-to-head · Professional Services CRM Software
monday CRM vs Bitrix24 CRM
monday CRM leads on 0 checks, Bitrix24 CRM on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoremonday CRM · 8.9/10
- Free planonly Bitrix24 CRM
- Free trialboth
- Most featuresmonday CRM · 1 of 5
monday CRM scores higher on our rubric for professional services crm software: 8.9 against 8.8 out of 10; our editors rank them #5 and #6.
Bitrix24 CRM offers free plan; monday CRM doesn't.
monday CRM is the better fit for teams wanting affordable visual CRM workflows. Bitrix24 CRM is the better fit for organizations needing broad business-suite coverage.
- monday CRM fits best
Teams wanting affordable visual CRM workflows
- Bitrix24 CRM fits best
Organizations needing broad business-suite coverage
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Side by side
| Feature | monday CRM 8.9/10 Visit ↗ | Bitrix24 CRM 8.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.9 | 8.8 |
| Ranking | #5 in Professional Services CRM Software | #6 in Professional Services CRM Software |
| Best for | Teams wanting affordable visual CRM workflows | Organizations needing broad business-suite coverage |
| Pricing model | Paid | Free plan + paid |
| Starting price | $12/user/mo | Free plan · paid from $49/mo (annual) · 15-day trial |
| Free plan | — | ✓ (best) |
| Free trial | 14 days | 15 days |
| Free trial length | 14 days · no card needed | 15 days · no card needed |
| Deployment | Cloud, Mobile | Cloud, Self-hosted, Desktop, Mobile |
| Platforms | Web, iOS, Android | Web, Windows, macOS, iOS, Android |
| Support | Live chat, Community, Docs · 24/7 | Live chat, Docs, Email |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA | GDPR, HIPAA, ISO 27001, PCI DSS, 2FA |
| Integrations | 200+ integrations | 790+ integrations |
| Built for | Small business, Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features monday CRM 1/5 · Bitrix24 CRM 0/5 | ||
| Lead capture | Not checked yet | Not checked yet |
| Proposal management | Not checked yet | Not checked yet |
| Client portal | Not checked yet | Not checked yet |
| Email sync | ✓ (best) | Not checked yet |
| Project tracking | Not checked yet | Not checked yet |
| Specs | ||
| Workflow automation | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | monday CRM is a customizable customer relationship management platform for sales and revenue teams. It brings leads, contacts, accounts, deals, communications, activities, dashboards, forecasting, quotes, and invoices into one workspace.… Read the review → |
Bitrix24 CRM is a broad online workspace centered on lead, contact, company, and deal management. It is designed for solopreneurs, small teams, mid-sized businesses, scaling companies, and larger enterprises that want CRM alongside tasks,… Read the review → |
Strengths and trade-offs
monday CRM — where it wins
- Visual pipelines, dashboards, forecasting, and deal-stage tracking
- Gmail and Outlook sync plus activity timelines
- Automation, sequences, AI features, quotes, and invoices
Where it doesn't
- No free plan
- Basic includes 1,000 active contacts and deals
- Ultimate features require contact sales pricing
Bitrix24 CRM — where it wins
- Free plan includes basic CRM, tasks, calendars, chat, and video calls
- Recurring deals, automation, portals, analytics, and API support
- Available on web, desktop, mobile, API, and self-hosted deployments
Where it doesn't
- Paid plans are priced per organization, not per individual user
- Professional-services CRM depth is less specialized than focused alternatives
- Advanced capabilities require higher paid tiers
- monday CRM8.9/10 · From $12/user/mo (annual) · 14-day trial
An affordable, visual CRM with pipelines, automation, AI, and mobile access.
Visit monday CRMFull verdict → - Bitrix24 CRM8.8/10 · Free plan · paid from $49/mo (annual) · 15-day trial
A broad business workspace with CRM, collaboration, automation, and self-hosting.
Visit Bitrix24Full verdict →
More comparisons
All professional services CRM software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update