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Head-to-head · Order Tracking Software

Metapack vs Malomo

  • Updated Sep 2026
  • Both researched from official sources
  • 7 checks side by side
Metapack #6 in Order Tracking Software 6.9/10 Pricing on request ✓ 0 of 6 features Visit Metapack
Malomo #7 in Order Tracking Software 6.9/10 From $49/mo ✓ 6 of 6 features Visit Malomo

Metapack leads on 0 checks, Malomo on 6, and 1 is even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Most featuresMalomo · 6 of 6

Metapack and Malomo score identically on our rubric (6.9 out of 10) for order tracking software; Metapack sits at #6 and Malomo at #7 in our editorial ranking, so the choice comes down to fit.

Malomo offers branded tracking page; Metapack doesn't publish it. Malomo offers shipment notifications; Metapack doesn't publish it. Malomo offers sms notifications; Metapack doesn't publish it. Malomo offers delivery estimates; Metapack doesn't publish it. Malomo offers custom tracking domain; Metapack doesn't publish it.

Metapack is the better fit for mature shipping and tracking operations. Malomo is the better fit for shopify brands needing rich post-purchase workflows.

  • Metapack fits best

    Mature shipping and tracking operations

  • Malomo fits best

    Shopify brands needing rich post-purchase workflows

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature Metapack 6.9/10 Visit ↗ Malomo 6.9/10 Visit ↗
At a glance
Editor score 6.9 6.9
Ranking #6 in Order Tracking Software #7 in Order Tracking Software
Best for Mature shipping and tracking operations Shopify brands needing rich post-purchase workflows
Pricing model Paid Paid
Starting price Not published $49/mo
Free plan Not published —
Free trial — —
Deployment Cloud Cloud, Browser extension
Platforms Web Web
Support Tickets, Phone, Email, Docs · 24/7 Email, Live chat, Tickets, Docs
Integrations 350+ integrations 2,000+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Metapack 0/6 · Malomo 6/6
Branded tracking page Not published ✓ (best)
Shipment notifications Not published ✓ (best)
SMS notifications Not published ✓ (best)
Delivery estimates Not published ✓ (best)
Custom tracking domain Not published ✓ (best)
API access Not published ✓ (best)
Specs
Supported carriers Not published 2000 carriers
Our review
Pros
  • Connects shipping operations with 350+ carriers and commerce systems
  • Combines carrier selection, rules, labels, tracking, and returns
  • Adds delivery promises, analytics, and branded customer notifications
  • Branded tracking pages with Shopify-native creation and custom domains
  • Split-shipment tracking, problem-order alerts, and delivery notifications
  • Public API, webhooks, analytics, and 15 verified integrations
Cons
  • Pricing requires contacting sales
  • Its broad feature set may exceed a basic tracking need
  • AI features are listed without a described use case
  • Starts at $49 per month with no free plan
  • Growth is the only plan adding dedicated support and strategy
  • Estimated delivery dates are unavailable for many ECN shipments
Our verdict

Metapack is a web and API shipping and delivery management platform for ecommerce retailers, brands, logistics providers, and 3PLs. It brings multi-carrier shipping, dynamic carrier and service selection, shipment automation, label and…

Read the review →

Malomo is an order-tracking and post-purchase customer-experience platform for ecommerce brands, particularly Shopify and Shopify Plus merchants. It combines branded tracking pages, real-time email and SMS delivery notifications, order…

Read the review →
  1. MetapackOrder Tracking Software 6.9Pricing on request
  2. MalomoOrder Tracking Software 6.9From $49/mo

Strengths and trade-offs

  • Metapack — where it wins

    • Connects shipping operations with 350+ carriers and commerce systems
    • Combines carrier selection, rules, labels, tracking, and returns
    • Adds delivery promises, analytics, and branded customer notifications

    Where it doesn't

    • Pricing requires contacting sales
    • Its broad feature set may exceed a basic tracking need
    • AI features are listed without a described use case

  • Malomo — where it wins

    • Branded tracking pages with Shopify-native creation and custom domains
    • Split-shipment tracking, problem-order alerts, and delivery notifications
    • Public API, webhooks, analytics, and 15 verified integrations

    Where it doesn't

    • Starts at $49 per month with no free plan
    • Growth is the only plan adding dedicated support and strategy
    • Estimated delivery dates are unavailable for many ECN shipments
  • Metapack6.9/10 · Pricing on request

    A mature platform covering carrier choice, tracking, delivery promises, and returns.

    Visit MetapackFull verdict →
  • Malomo6.9/10 · From $49/mo

    A Shopify-focused tracking platform with rich workflows, analytics, and a $49 monthly entry price.

    Visit MalomoFull verdict →

More comparisons

All order tracking software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update