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Head-to-head · Order Tracking Software

17TRACK Business vs Malomo

Updated Sep 2026
Both researched from official sources
8 checks side by side

Higher score 17TRACK Business #1 in Order Tracking Software 9.2/10 Free plan · paid from $9/mo (annual) · 14-day trial Free plan✓ 0 of 6 features Visit 17TRACK

Malomo #7 in Order Tracking Software 6.9/10 From $49/mo ✓ 6 of 6 features Visit Malomo

17TRACK Business leads on 2 checks, Malomo on 6, and 0 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest score17TRACK Business · 9.2/10
Lowest starting price17TRACK Business · $9/mo
Free planonly 17TRACK Business
Most featuresMalomo · 6 of 6

17TRACK Business scores higher on our rubric for order tracking software: 9.2 against 6.9 out of 10; our editors rank them #1 and #7.

17TRACK Business offers free plan; Malomo doesn't. 17TRACK Business is cheaper to start at $9/mo against $49/mo. Malomo offers branded tracking page; 17TRACK Business doesn't publish it. Malomo offers shipment notifications; 17TRACK Business doesn't publish it. Malomo offers sms notifications; 17TRACK Business doesn't publish it.

17TRACK Business is the better fit for global tracking with strong returns workflows. Malomo is the better fit for shopify brands needing rich post-purchase workflows.

17TRACK Business fits best
Global tracking with strong returns workflows
Malomo fits best
Shopify brands needing rich post-purchase workflows

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Show only differences

Feature	17TRACK Business 9.2/10 Visit ↗	Malomo 6.9/10 Visit ↗
At a glance
Editor score	9.2	6.9
Ranking	#1 in Order Tracking Software	#7 in Order Tracking Software
Best for	Global tracking with strong returns workflows	Shopify brands needing rich post-purchase workflows
Pricing model	Free plan + paid	Paid
Starting price	$9/mo (best)	$49/mo
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud	Cloud, Browser extension
Platforms	Web	Web
Support	Docs, Live chat · 24/7	Email, Live chat, Tickets, Docs
Integrations	2 integrations	2,000+ integrations
Built for	Small business, Mid-market	Small business, Mid-market, Enterprise
Features 17TRACK Business 0/6 · Malomo 6/6
Branded tracking page	Not published	✓ (best)
Shipment notifications	Not published	✓ (best)
SMS notifications	Not published	✓ (best)
Delivery estimates	Not published	✓ (best)
Custom tracking domain	Not published	✓ (best)
API access	Not published	✓ (best)
Specs
Supported carriers	Not published	2000 carriers
Our review
Pros	Tracks shipments across 3,500+ carrier integrations Includes branded pages, notifications, analytics, and delivery estimates Adds returns portals, labels, and automated processing rules	Branded tracking pages with Shopify-native creation and custom domains Split-shipment tracking, problem-order alerts, and delivery notifications Public API, webhooks, analytics, and 15 verified integrations
Cons	Free plan is limited to 50 shipments per month Paid plans are billed annually Advanced analysis and predictive delivery features start at higher tiers	Starts at $49 per month with no free plan Growth is the only plan adding dedicated support and strategy Estimated delivery dates are unavailable for many ECN shipments
Our verdict	17TRACK Business is a shipment-tracking and post-purchase platform for e-commerce merchants, particularly Shopify-based businesses that need global carrier coverage and customer-facing delivery updates. It combines tracking across 3,500… Read the review →	Malomo is an order-tracking and post-purchase customer-experience platform for ecommerce brands, particularly Shopify and Shopify Plus merchants. It combines branded tracking pages, real-time email and SMS delivery notifications, order… Read the review →

1 17TRACK BusinessOrder Tracking Software 9.2Free plan · paid from $9/mo (annual) · 14-day trial
MalomoOrder Tracking Software 6.9From $49/mo

Strengths and trade-offs

17TRACK Business — where it wins
- Tracks shipments across 3,500+ carrier integrations
- Includes branded pages, notifications, analytics, and delivery estimates
- Adds returns portals, labels, and automated processing rules
Where it doesn't
- Free plan is limited to 50 shipments per month
- Paid plans are billed annually
- Advanced analysis and predictive delivery features start at higher tiers
Malomo — where it wins
- Branded tracking pages with Shopify-native creation and custom domains
- Split-shipment tracking, problem-order alerts, and delivery notifications
- Public API, webhooks, analytics, and 15 verified integrations
Where it doesn't
- Starts at $49 per month with no free plan
- Growth is the only plan adding dedicated support and strategy
- Estimated delivery dates are unavailable for many ECN shipments

17TRACK Business9.2/10 · Free plan · paid from $9/mo (annual) · 14-day trial
A broad global tracking platform with strong returns automation and a free entry plan.
Visit 17TRACK Full verdict →
Malomo6.9/10 · From $49/mo
A Shopify-focused tracking platform with rich workflows, analytics, and a $49 monthly entry price.
Visit Malomo Full verdict →

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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated 28 Sep 2026 · How we research and update