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Head-to-head · Order Tracking Software

17TRACK Business vs Metapack

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score 17TRACK Business #1 in Order Tracking Software 9.1/10 Free plan · 14-day trial Free planFree trial✓ 0 of 6 features Visit 17TRACK
Metapack #6 in Order Tracking Software 8.5/10 Pricing on request ✓ 0 of 6 features Visit Metapack

17TRACK Business leads on 0 checks, Metapack on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest score17TRACK Business · 9.1/10
  • Free planonly 17TRACK Business
  • Free trialonly 17TRACK Business

17TRACK Business scores higher on our rubric for order tracking software: 9.1 against 8.5 out of 10; our editors rank them #1 and #6.

17TRACK Business is the better fit for global tracking with strong returns workflows. Metapack is the better fit for mature shipping and tracking operations.

  • 17TRACK Business fits best

    Global tracking with strong returns workflows

  • Metapack fits best

    Mature shipping and tracking operations

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Side by side

Feature 17TRACK Business 9.1/10 Visit ↗ Metapack 8.5/10 Visit ↗
At a glance
Editor score 9.1 8.5
Ranking #1 in Order Tracking Software #6 in Order Tracking Software
Best for Global tracking with strong returns workflows Mature shipping and tracking operations
Pricing model Free plan + paid Paid
Starting price $9/mo Pricing on request
Free plan ✓ (best) Not checked yet
Free trial 14 days —
Deployment Cloud Cloud
Platforms Web Web
Support Docs, Live chat · 24/7 Tickets, Phone, Email, Docs · 24/7
Integrations 2 integrations 350+ integrations
Built for Small business, Mid-market Small business, Mid-market, Enterprise
Features 17TRACK Business 0/6 · Metapack 0/6
Branded tracking page Not checked yet Not checked yet
Shipment notifications Not checked yet Not checked yet
SMS notifications Not checked yet Not checked yet
Delivery estimates Not checked yet Not checked yet
Custom tracking domain Not checked yet Not checked yet
API access Not checked yet Not checked yet
Specs
Supported carriers Not checked yet Not checked yet
Our review
Pros
  • Tracks shipments across 3,500+ carrier integrations
  • Includes branded pages, notifications, analytics, and delivery estimates
  • Adds returns portals, labels, and automated processing rules
  • Connects shipping operations with 350+ carriers and commerce systems
  • Combines carrier selection, rules, labels, tracking, and returns
  • Adds delivery promises, analytics, and branded customer notifications
Cons
  • Free plan is limited to 50 shipments per month
  • Paid plans are billed annually
  • Advanced analysis and predictive delivery features start at higher tiers
  • Pricing requires contacting sales
  • Its broad feature set may exceed a basic tracking need
  • AI features are listed without a described use case
Our verdict

17TRACK Business is a shipment-tracking and post-purchase platform for e-commerce merchants, particularly Shopify-based businesses that need global carrier coverage and customer-facing delivery updates. It combines tracking across 3,500…

Read the review →

Metapack is a web and API shipping and delivery management platform for ecommerce retailers, brands, logistics providers, and 3PLs. It brings multi-carrier shipping, dynamic carrier and service selection, shipment automation, label and…

Read the review →
  1. 17TRACK BusinessOrder Tracking Software 9.1Free plan · 14-day trial
  2. MetapackOrder Tracking Software 8.5Pricing on request

Strengths and trade-offs

  • 17TRACK Business — where it wins

    • Tracks shipments across 3,500+ carrier integrations
    • Includes branded pages, notifications, analytics, and delivery estimates
    • Adds returns portals, labels, and automated processing rules

    Where it doesn't

    • Free plan is limited to 50 shipments per month
    • Paid plans are billed annually
    • Advanced analysis and predictive delivery features start at higher tiers

  • Metapack — where it wins

    • Connects shipping operations with 350+ carriers and commerce systems
    • Combines carrier selection, rules, labels, tracking, and returns
    • Adds delivery promises, analytics, and branded customer notifications

    Where it doesn't

    • Pricing requires contacting sales
    • Its broad feature set may exceed a basic tracking need
    • AI features are listed without a described use case
  • 17TRACK Business9.1/10 · Free plan · 14-day trial

    A broad global tracking platform with strong returns automation and a free entry plan.

    Visit 17TRACKFull verdict →
  • Metapack8.5/10 · Pricing on request

    A mature platform covering carrier choice, tracking, delivery promises, and returns.

    Visit MetapackFull verdict →

More comparisons

All order tracking software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update