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Head-to-head · Order Tracking Software

Sendcloud vs Malomo

  • Updated Sep 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Sendcloud #4 in Order Tracking Software 7.6/10 Free plan · paid from €28/mo · 14-day trial Free plan✓ 0 of 6 features Visit Sendcloud
Malomo #7 in Order Tracking Software 6.9/10 From $49/mo ✓ 6 of 6 features Visit Malomo

Sendcloud leads on 1 check, Malomo on 6, and 0 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSendcloud · 7.6/10
  • Free planonly Sendcloud
  • Most featuresMalomo · 6 of 6

Sendcloud scores higher on our rubric for order tracking software: 7.6 against 6.9 out of 10; our editors rank them #4 and #7.

Sendcloud offers free plan; Malomo doesn't. Malomo offers branded tracking page; Sendcloud doesn't publish it. Malomo offers shipment notifications; Sendcloud doesn't publish it. Malomo offers sms notifications; Sendcloud doesn't publish it. Malomo offers delivery estimates; Sendcloud doesn't publish it.

Sendcloud is the better fit for tracking plus labels, rates, and returns. Malomo is the better fit for shopify brands needing rich post-purchase workflows.

  • Sendcloud fits best

    Tracking plus labels, rates, and returns

  • Malomo fits best

    Shopify brands needing rich post-purchase workflows

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature Sendcloud 7.6/10 Visit ↗ Malomo 6.9/10 Visit ↗
At a glance
Editor score 7.6 6.9
Ranking #4 in Order Tracking Software #7 in Order Tracking Software
Best for Tracking plus labels, rates, and returns Shopify brands needing rich post-purchase workflows
Pricing model Free plan + paid Paid
Starting price Not published $49/mo
Free plan ✓ (best) —
Free trial — —
Deployment Cloud Cloud, Browser extension
Platforms Web Web
Support Email, Live chat, Phone, Tickets, Docs Email, Live chat, Tickets, Docs
Integrations 100+ integrations 2,000+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Sendcloud 0/6 · Malomo 6/6
Branded tracking page Not published ✓ (best)
Shipment notifications Not published ✓ (best)
SMS notifications Not published ✓ (best)
Delivery estimates Not published ✓ (best)
Custom tracking domain Not published ✓ (best)
API access Not published ✓ (best)
Specs
Supported carriers Not published 2000 carriers
Our review
Pros
  • Compares carrier rates by destination, price, and transit time
  • Combines labels, tracking notifications, returns, and customs documents
  • Connects with Shopify, WooCommerce, Amazon, eBay, and APIs
  • Branded tracking pages with Shopify-native creation and custom domains
  • Split-shipment tracking, problem-order alerts, and delivery notifications
  • Public API, webhooks, analytics, and 15 verified integrations
Cons
  • The Free plan supports up to 20 parcels per month
  • Paid plans start at €28 per month with annual billing
  • Advanced capabilities require higher paid tiers
  • Starts at $49 per month with no free plan
  • Growth is the only plan adding dedicated support and strategy
  • Estimated delivery dates are unavailable for many ECN shipments
Our verdict

Sendcloud is a web and API shipping platform for e-commerce merchants that need more than shipment status updates. It connects online stores and sales channels with multiple carriers, imports orders, compares shipping methods, creates and…

Read the review →

Malomo is an order-tracking and post-purchase customer-experience platform for ecommerce brands, particularly Shopify and Shopify Plus merchants. It combines branded tracking pages, real-time email and SMS delivery notifications, order…

Read the review →
  1. SendcloudOrder Tracking Software 7.6Free plan · paid from €28/mo · 14-day trial
  2. MalomoOrder Tracking Software 6.9From $49/mo

Strengths and trade-offs

  • Sendcloud — where it wins

    • Compares carrier rates by destination, price, and transit time
    • Combines labels, tracking notifications, returns, and customs documents
    • Connects with Shopify, WooCommerce, Amazon, eBay, and APIs

    Where it doesn't

    • The Free plan supports up to 20 parcels per month
    • Paid plans start at €28 per month with annual billing
    • Advanced capabilities require higher paid tiers

  • Malomo — where it wins

    • Branded tracking pages with Shopify-native creation and custom domains
    • Split-shipment tracking, problem-order alerts, and delivery notifications
    • Public API, webhooks, analytics, and 15 verified integrations

    Where it doesn't

    • Starts at $49 per month with no free plan
    • Growth is the only plan adding dedicated support and strategy
    • Estimated delivery dates are unavailable for many ECN shipments
  • Sendcloud7.6/10 · Free plan · paid from €28/mo · 14-day trial

    A broad shipping and tracking suite with a free plan and higher entry price for paid features.

    Visit SendcloudFull verdict →
  • Malomo6.9/10 · From $49/mo

    A Shopify-focused tracking platform with rich workflows, analytics, and a $49 monthly entry price.

    Visit MalomoFull verdict →

More comparisons

All order tracking software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update