Lyssna vs Great Question

Lyssna9.1Visit Great Question8.7Visit

Higher score Lyssna #3 in UX Research Software 9.1/10 Free plan Free plan✓ 1 of 5 features Visit Lyssna

vs

Great Question #6 in UX Research Software 8.7/10 14-day trial Free trial✓ 1 of 5 features Visit Great Question

• Lyssna fits best

  Web-focused teams wanting free usability research

• Great Question fits best

  Research teams needing repository and CRM workflows

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Side by side

Feature	Lyssna 9.1/10 Visit ↗	Great Question 8.7/10 Visit ↗
At a glance
Editor score	9.1	8.7
Ranking	#3 in UX Research Software	#6 in UX Research Software
Best for	Web-focused teams wanting free usability research	Research teams needing repository and CRM workflows
Pricing model	Free plan + paid	Paid
Starting price	$165/mo	$1,290/seat/yr
Free plan	✓ (best)	—
Free trial	—	14 days
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Live chat, Docs	Email, Docs
Compliance	SOC 2, GDPR, SSO/SAML	SOC 2, GDPR, HIPAA, SSO/SAML
Integrations	6 integrations	20+ integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Lyssna 1/5 · Great Question 1/5
Participant recruitment	✓	✓
Moderated research	Not checked yet	Not checked yet
Unmoderated research	Not checked yet	Not checked yet
Transcription	Not checked yet	Not checked yet
Research repository	Not checked yet	Not checked yet
Specs
Study types	Not checked yet	Not checked yet
Participant limit	Not checked yet	100 participants
Our review
Pros	Free plan includes unlimited quick studies and three seats Covers interviews, prototypes, websites, card sorting, and tree testing Recruit participants through panels or self-recruitment with targeting and screeners	Combines moderated and unmoderated studies with prototype testing AI-powered repository supports transcripts, themes, summaries, and highlights Recruitment, scheduling, screening, and incentives are handled in one workflow
Cons	Web-only platform with no mobile app support Growth costs $166 USD per month with annual billing Some advanced capabilities are limited to paid or eligible plans	Self-serve pricing starts at $129 per seat per month Self-serve includes 100 research participants Enterprise pricing is custom annual pricing
Our verdict	Lyssna is a web-based UX research platform for designers, marketers, product teams, and UX researchers. It brings moderated interviews, unmoderated usability studies, surveys, Figma prototype testing, card sorting, tree testing, preference… Read the review →	Great Question is a UX research platform for product managers, designers, UX researchers, and research operations teams. It brings participant recruitment, research CRM workflows, moderated interviews, unmoderated studies, surveys,… Read the review →

Strengths and trade-offs

• Lyssna — where it wins

  • Free plan includes unlimited quick studies and three seats
  • Covers interviews, prototypes, websites, card sorting, and tree testing
  • Recruit participants through panels or self-recruitment with targeting and screeners

  Where it doesn't

  • Web-only platform with no mobile app support
  • Growth costs $166 USD per month with annual billing
  • Some advanced capabilities are limited to paid or eligible plans

• Great Question — where it wins

  • Combines moderated and unmoderated studies with prototype testing
  • AI-powered repository supports transcripts, themes, summaries, and highlights
  • Recruitment, scheduling, screening, and incentives are handled in one workflow

  Where it doesn't

  • Self-serve pricing starts at $129 per seat per month
  • Self-serve includes 100 research participants
  • Enterprise pricing is custom annual pricing

• Lyssna9.1/10 · Free plan

  A broad web-based UX research toolkit with a useful free plan and costly paid growth tier.

  Visit LyssnaFull verdict →
• Great Question8.7/10 · 14-day trial

  A broad research workflow covering recruitment, studies, analysis, and repository management.

  Visit Great QuestionFull verdict →