Head-to-head · UX Research Software
Dscout vs Lyssna
Dscout leads on 0 checks, Lyssna on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreDscout · 9.3/10
- Free planonly Lyssna
- Most featuresDscout · 5 of 5
Dscout scores higher on our rubric for ux research software: 9.3 against 9.1 out of 10; our editors rank them #2 and #3.
Dscout is the better fit for mixed-method research teams needing deep study types. Lyssna is the better fit for web-focused teams wanting free usability research.
- Dscout fits best
Mixed-method research teams needing deep study types
- Lyssna fits best
Web-focused teams wanting free usability research
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Side by side
| Feature | Dscout 9.3/10 Visit ↗ | Lyssna 9.1/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.3 | 9.1 |
| Ranking | #2 in UX Research Software | #3 in UX Research Software |
| Best for | Mixed-method research teams needing deep study types | Web-focused teams wanting free usability research |
| Pricing model | Paid | Free plan + paid |
| Starting price | — | $165/mo |
| Free plan | Not checked yet | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud, Mobile, Browser extension | Cloud, Mobile |
| Platforms | Web, iOS, Android, Chrome extension | Web, iOS, Android |
| Support | Email, Tickets, Community, Docs | Email, Live chat, Docs |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA | SOC 2, GDPR, SSO/SAML |
| Integrations | 8 integrations | 6 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Dscout 5/5 · Lyssna 1/5 | ||
| Participant recruitment | ✓ | ✓ |
| Moderated research | ✓ (best) | Not checked yet |
| Unmoderated research | ✓ (best) | Not checked yet |
| Transcription | ✓ (best) | Not checked yet |
| Research repository | ✓ (best) | Not checked yet |
| Specs | ||
| Study types | Mixed-methods | Not checked yet |
| Participant limit | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | Dscout is an experience research platform for researchers, designers, product teams, and organizations studying users, customers, patients, and prospects. Its mixed-method approach covers participant recruitment, usability testing, diary… Read the review → |
Lyssna is a web-based UX research platform for designers, marketers, product teams, and UX researchers. It brings moderated interviews, unmoderated usability studies, surveys, Figma prototype testing, card sorting, tree testing, preference… Read the review → |
Strengths and trade-offs
Dscout — where it wins
- Supports recruitment, diary, field, moderated, and unmoderated studies
- Adds transcription, AI summaries, theme generation, and analysis tools
- Connects with Figma, Miro, Slack, Marvin, and other research workflows
Where it doesn't
- Pricing requires a custom quote through sales contact
- Advanced privacy and security features are limited to the Select tier
- Specialized global study management and recruiting are reserved for Enterprise
Lyssna — where it wins
- Free plan includes unlimited quick studies and three seats
- Covers interviews, prototypes, websites, card sorting, and tree testing
- Recruit participants through panels or self-recruitment with targeting and screeners
Where it doesn't
- Web-only platform with no mobile app support
- Growth costs $166 USD per month with annual billing
- Some advanced capabilities are limited to paid or eligible plans
- Dscout9.3/10 · Pricing on request
A wide-ranging research platform for teams combining qualitative and mixed-method studies.
Visit DscoutFull verdict → - Lyssna9.1/10 · Free plan
A broad web-based UX research toolkit with a useful free plan and costly paid growth tier.
Visit LyssnaFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







