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Head-to-head · Loyalty Program Software

LoyaltyLion vs TrueLoyal

  • Updated Sep 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score LoyaltyLion #3 in Loyalty Program Software 8.5/10 Free plan · paid from $199/mo · 14-day trial Free plan✓ 5 of 6 features Visit LoyaltyLion
TrueLoyal #8 in Loyalty Program Software 6.7/10 Pricing on request Free plan✓ 5 of 6 features Visit TrueLoyal

LoyaltyLion leads on 1 check, TrueLoyal on 1, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreLoyaltyLion · 8.5/10
  • Free planboth

LoyaltyLion scores higher on our rubric for loyalty program software: 8.5 against 6.7 out of 10; our editors rank them #3 and #8.

LoyaltyLion offers lifecycle automation; TrueLoyal doesn't publish it. TrueLoyal offers white-label branding; LoyaltyLion doesn't publish it.

LoyaltyLion is the better fit for shopify brands needing advanced loyalty flows. TrueLoyal is the better fit for brands wanting free, mobile-first loyalty features.

  • LoyaltyLion fits best

    Shopify brands needing advanced loyalty flows

  • TrueLoyal fits best

    Brands wanting free, mobile-first loyalty features

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature LoyaltyLion 8.5/10 Visit ↗ TrueLoyal 6.7/10 Visit ↗
At a glance
Editor score 8.5 6.7
Ranking #3 in Loyalty Program Software #8 in Loyalty Program Software
Best for Shopify brands needing advanced loyalty flows Brands wanting free, mobile-first loyalty features
Pricing model Free plan + paid Paid
Starting price $199/mo Not published
Free plan ✓ ✓
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Integrations 9 integrations 17 integrations
Features LoyaltyLion 5/6 · TrueLoyal 5/6
Tiered rewards ✓ ✓
Referral programs ✓ ✓
Lifecycle automation ✓ (best) Not published
Customer portal ✓ ✓
API access ✓ ✓
White-label branding Not published ✓ (best)
Specs
Member limit Not published Not published
Our review
Pros
  • Flexible VIP tiers, referral rules, challenges, and earning actions
  • Headless API supports custom storefronts, apps, and POS integrations
  • Shopify, Klaviyo, wallet, subscription, and support-tool integrations
  • Free plan supports up to 500 loyalty members
  • White-labeled mobile apps for iOS and Android
  • Points, referrals, segmentation, gamification, and churn prediction
Cons
  • The free plan is aimed at stores processing 400 orders or fewer monthly
  • Classic costs $199 per month and includes 500 orders
  • Advanced and Plus use custom pricing
  • Additional charges may apply beyond 500 loyalty members
  • Paid plans require a custom quote
  • Its wide feature set may be more than simple programs need
Our verdict

LoyaltyLion is a customer loyalty and rewards platform for ecommerce brands, with particular fit for businesses using Shopify, Shopify Plus, or Shopify POS. It supports points and rewards for purchases, account creation, birthdays,…

Read the review →

TrueLoyal is loyalty program software for consumer brands selling through ecommerce, retail stores, distributors, and third-party retailers. It brings rewards, points, VIP tiers, promotions, milestones, personalized earning rules,…

Read the review →
  1. LoyaltyLionLoyalty Program Software 8.5Free plan · paid from $199/mo · 14-day trial
  2. TrueLoyalLoyalty Program Software 6.7Pricing on request

Strengths and trade-offs

  • LoyaltyLion — where it wins

    • Flexible VIP tiers, referral rules, challenges, and earning actions
    • Headless API supports custom storefronts, apps, and POS integrations
    • Shopify, Klaviyo, wallet, subscription, and support-tool integrations

    Where it doesn't

    • The free plan is aimed at stores processing 400 orders or fewer monthly
    • Classic costs $199 per month and includes 500 orders
    • Advanced and Plus use custom pricing
  • TrueLoyal — where it wins

    • Free plan supports up to 500 loyalty members
    • White-labeled mobile apps for iOS and Android
    • Points, referrals, segmentation, gamification, and churn prediction

    Where it doesn't

    • Additional charges may apply beyond 500 loyalty members
    • Paid plans require a custom quote
    • Its wide feature set may be more than simple programs need
  • LoyaltyLion8.5/10 · Free plan · paid from $199/mo · 14-day trial

    A strong fit for Shopify brands that need advanced loyalty rules and automation.

    Visit LoyaltyLionFull verdict →
  • TrueLoyal6.7/10 · Pricing on request

    A free, mobile-first loyalty platform with points, referrals, segmentation, and APIs.

    Visit TrueLoyalFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update