Infinity vs Nimbata

Infinity8.6Visit Nimbata7.8Visit

Higher score Infinity #3 in Inbound Call Tracking Software 8.6/10 Paid ✓ 2 of 4 features Visit Infinity

vs

Nimbata #6 in Inbound Call Tracking Software 7.8/10 Free plan · 14-day trial Free planFree trial✓ 2 of 4 features Visit Nimbata

• Infinity fits best

  Teams needing mature, usage-priced call tracking

• Nimbata fits best

  Cost-conscious teams wanting a free entry plan

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	Infinity 8.6/10 Visit ↗	Nimbata 7.8/10 Visit ↗
At a glance
Editor score	8.6	7.8
Ranking	#3 in Inbound Call Tracking Software	#6 in Inbound Call Tracking Software
Best for	Teams needing mature, usage-priced call tracking	Cost-conscious teams wanting a free entry plan
Pricing model	Paid	Free plan + paid
Starting price	$0.15/unit usage-based	$35/mo
Free plan	—	✓ (best)
Free trial	—	14 days
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Docs · 24/7	Email, Live chat, Phone, Tickets, Docs · 24/7
Compliance	ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA	GDPR
Integrations	45+ integrations	18 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Infinity 2/4 · Nimbata 2/4
Dynamic number insertion	✓	✓
Call recording	✓	✓
Call routing	Not checked yet	Not checked yet
CRM integrations	Not checked yet	Not checked yet
Specs
Attribution scope	Not checked yet	Not checked yet
Included tracking numbers	Not checked yet	Not checked yet
Our review
Pros	Visitor-level tracking links calls to campaigns, keywords, and journeys 45 integrations connect call data with advertising, CRM, analytics, and BI tools Conversation Analytics adds automated monitoring, summaries, and insights	Attributes calls by keyword, campaign, source, and landing page. Records calls and adds AI-generated summaries, notes, tags, and ratings. Offers a free plan plus integrations with advertising, analytics, and CRM tools.
Cons	Per-call billing can make monthly costs vary with call volume Enterprise pricing is tailored rather than published as a standard rate Cloud deployment excludes teams requiring on-premises hosting	Paid plans also have usage charges for tracking numbers and answered calls. Form tracking, automations, and CRM integrations start on the $80 Marketing plan. Unlimited seats and workflows, API access, and dedicated support require Agency.
Our verdict	Infinity tracks inbound and outbound calls and connects them to marketing sources, campaigns, channels, keywords, and website journeys. Dynamic number insertion assigns unique tracking numbers to website visitors, while fixed numbers… Read the review →	Nimbata is cloud-based call tracking and phone-call analytics software for marketers, businesses, and agencies that need to connect inbound calls with the marketing that drove them. It uses tracking numbers and dynamic number insertion to… Read the review →

Strengths and trade-offs

• Infinity — where it wins

  • Visitor-level tracking links calls to campaigns, keywords, and journeys
  • 45 integrations connect call data with advertising, CRM, analytics, and BI tools
  • Conversation Analytics adds automated monitoring, summaries, and insights

  Where it doesn't

  • Per-call billing can make monthly costs vary with call volume
  • Enterprise pricing is tailored rather than published as a standard rate
  • Cloud deployment excludes teams requiring on-premises hosting

• Nimbata — where it wins

  • Attributes calls by keyword, campaign, source, and landing page.
  • Records calls and adds AI-generated summaries, notes, tags, and ratings.
  • Offers a free plan plus integrations with advertising, analytics, and CRM tools.

  Where it doesn't

  • Paid plans also have usage charges for tracking numbers and answered calls.
  • Form tracking, automations, and CRM integrations start on the $80 Marketing plan.
  • Unlimited seats and workflows, API access, and dedicated support require Agency.

• Infinity8.6/10 · Paid

  A broad call-attribution suite with journey mapping, analytics integrations, and per-call billing.

  Visit InfinityFull verdict →
• Nimbata7.8/10 · Free plan · 14-day trial

  A call attribution and routing tool with a free plan and paid AI features.

  Visit NimbataFull verdict →