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Head-to-head · Psychiatry Electronic Medical Records Software

ICANotes vs Cx360

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score ICANotes #2 in Psychiatry Electronic Medical Records Software 8.7/10 Free plan · 30-day trial Free planFree trial✓ 1 of 6 features Visit ICANotes
Cx360 #8 in Psychiatry Electronic Medical Records Software 7.5/10 Pricing on request ✓ 2 of 6 features Request a demo

ICANotes leads on 1 check, Cx360 on 0, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreICANotes · 8.7/10
  • Free planonly ICANotes
  • Free trialonly ICANotes
  • Most featuresCx360 · 2 of 6

ICANotes scores higher on our rubric for psychiatry electronic medical records software: 8.7 against 7.5 out of 10; our editors rank them #2 and #8.

ICANotes offers free plan; Cx360 doesn't.

ICANotes is the better fit for budget-conscious psychiatry practices. Cx360 is the better fit for behavioral health teams prioritizing AI and mobile workflows.

  • ICANotes fits best

    Budget-conscious psychiatry practices

  • Cx360 fits best

    Behavioral health teams prioritizing AI and mobile workflows

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature ICANotes 8.7/10 Visit ↗ Cx360 7.5/10 Visit ↗
At a glance
Editor score 8.7 7.5
Ranking #2 in Psychiatry Electronic Medical Records Software #8 in Psychiatry Electronic Medical Records Software
Best for Budget-conscious psychiatry practices Behavioral health teams prioritizing AI and mobile workflows
Pricing model Free plan + paid Paid
Starting price $25/user/mo Pricing on request
Free plan ✓ (best) —
Free trial 30 days —
Deployment Cloud Cloud, Mobile
Platforms Web Web
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features ICANotes 1/6 · Cx360 2/6
E-prescribing Not checked yet Not checked yet
Telehealth visits ✓ ✓
Psychiatry templates Not checked yet Not checked yet
Claims and billing Not checked yet Not checked yet
Patient portal Not checked yet Not checked yet
Mobile app Not checked yet ✓ (best)
Our review
Pros
  • Behavioral health templates, treatment plans and clinical rating scales
  • Scheduling, portal, telehealth, claims and online payment tools
  • Prescribing plans include medication management and lab integration
  • AI supports chart queries, caseload exploration, and structured session notes
  • Combines clinical workflows, reporting, telehealth, and care management
  • Cx360 GO supports mobile documentation and symptom tracking
Cons
  • Prescribing clinician plans cost more than non-prescribing options
  • Notes-only plans exclude scheduling, portal and billing tools
  • No mobile apps are listed among its platform options
  • Pricing requires contacting sales; there are no public plan prices
  • No free plan is offered
  • Its stated focus is behavioral health and related human services
Our verdict

ICANotes combines behavioral health electronic records with practice-management features for therapists, psychiatrists, social workers and group practices. Its clinical tools include documentation templates, treatment planning and rating…

Read the review →

Cx360 brings electronic health records and care management together for behavioral health, substance use, intellectual and developmental disabilities, and related human services organizations. Core Solutions presents it for provider…

Read the review →
  1. ICANotesPsychiatry Electronic Medical Records Software 8.7Free plan · 30-day trial
  2. Cx360Psychiatry Electronic Medical Records Software 7.5Pricing on request

Strengths and trade-offs

  • ICANotes — where it wins

    • Behavioral health templates, treatment plans and clinical rating scales
    • Scheduling, portal, telehealth, claims and online payment tools
    • Prescribing plans include medication management and lab integration

    Where it doesn't

    • Prescribing clinician plans cost more than non-prescribing options
    • Notes-only plans exclude scheduling, portal and billing tools
    • No mobile apps are listed among its platform options

  • Cx360 — where it wins

    • AI supports chart queries, caseload exploration, and structured session notes
    • Combines clinical workflows, reporting, telehealth, and care management
    • Cx360 GO supports mobile documentation and symptom tracking

    Where it doesn't

    • Pricing requires contacting sales; there are no public plan prices
    • No free plan is offered
    • Its stated focus is behavioral health and related human services
  • ICANotes8.7/10 · Free plan · 30-day trial

    Psychiatry-focused documentation and practice tools, with plans from $25 per user monthly.

    Visit ICANotesFull verdict →
  • Cx3607.5/10 · Pricing on request

    A broad behavioral health EHR with AI documentation and mobile workflows, sold through demos.

    Request a demoFull verdict →

More comparisons

All psychiatry electronic medical records software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update