SmartCare vs Cx360

SmartCare—Visit CCx360—Visit

SmartCare #4 in Psychiatry Electronic Medical Records Software —/10 Pricing on request ✓ 2 of 6 features Visit Streamline

vs

C Cx360 #8 in Psychiatry Electronic Medical Records Software —/10 Pricing on request ✓ 2 of 6 features Request a demo

• SmartCare fits best

  Enterprise behavioral-health networks

• Cx360 fits best

  Behavioral health teams prioritizing AI and mobile workflows

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Side by side

Feature	SmartCare —/10 Visit ↗	CCx360 —/10 Visit ↗
At a glance
Editor score	—	—
Ranking	#4 in Psychiatry Electronic Medical Records Software	#8 in Psychiatry Electronic Medical Records Software
Best for	Enterprise behavioral-health networks	Behavioral health teams prioritizing AI and mobile workflows
Pricing model	Paid	Paid
Starting price	Not published	Not published
Free plan	Not published	—
Free trial	—	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web
Built for	Enterprise	Small business, Mid-market, Enterprise
Features SmartCare 2/6 · Cx360 2/6
E-prescribing	Not published	Not published
Telehealth visits	✓	✓
Psychiatry templates	Not published	Not published
Claims and billing	Not published	Not published
Patient portal	✓ (best)	Not published
Mobile app	Not published	✓ (best)
Our review
Pros	Connects assessments, treatment plans, progress notes, and workflow validation Supports billing, claims, remittance posting, and financial dashboards Includes inpatient, residential, and intensive outpatient workflows	AI supports chart queries, caseload exploration, and structured session notes Combines clinical workflows, reporting, telehealth, and care management Cx360 GO supports mobile documentation and symptom tracking
Cons	Designed for enterprise organizations rather than smaller practices Subscription pricing requires contacting sales Web is the only listed platform	Pricing requires contacting sales; there are no public plan prices No free plan is offered Its stated focus is behavioral health and related human services
Our verdict	SmartCare is a cloud-based electronic health record and care management platform from Streamline Healthcare Solutions, designed for behavioral health and human services organizations. Its scope suits enterprise networks coordinating care… Read the review →	Cx360 brings electronic health records and care management together for behavioral health, substance use, intellectual and developmental disabilities, and related human services organizations. Core Solutions presents it for provider… Read the review →

Strengths and trade-offs

• SmartCare — where it wins

  • Connects assessments, treatment plans, progress notes, and workflow validation
  • Supports billing, claims, remittance posting, and financial dashboards
  • Includes inpatient, residential, and intensive outpatient workflows

  Where it doesn't

  • Designed for enterprise organizations rather than smaller practices
  • Subscription pricing requires contacting sales
  • Web is the only listed platform

• Cx360 — where it wins

  • AI supports chart queries, caseload exploration, and structured session notes
  • Combines clinical workflows, reporting, telehealth, and care management
  • Cx360 GO supports mobile documentation and symptom tracking

  Where it doesn't

  • Pricing requires contacting sales; there are no public plan prices
  • No free plan is offered
  • Its stated focus is behavioral health and related human services

• SmartCare—/10 · Pricing on request

  A cloud EHR spanning behavioral health care, revenue cycle, and multiple levels of service.

  Visit StreamlineFull verdict →
• CCx360—/10 · Pricing on request

  A broad behavioral health EHR with AI documentation and mobile workflows, sold through demos.

  Request a demoFull verdict →