Hyland OnBase vs M-Files

Hyland OnBase8.2Visit M-Files6.7Visit

Higher score Hyland OnBase #2 in Paperless Office Software 8.2/10 Pricing on request ✓ 1 of 4 features Visit Hyland OnBase

vs

M-Files #8 in Paperless Office Software 6.7/10 Paid ✓ 1 of 4 features Visit M-Files

• Hyland OnBase fits best

  Large organizations automating document-heavy processes

• M-Files fits best

  Teams managing governed documents across business apps

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Side by side

Feature	Hyland OnBase 8.2/10 Visit ↗	M-Files 6.7/10 Visit ↗
At a glance
Editor score	8.2	6.7
Ranking	#2 in Paperless Office Software	#8 in Paperless Office Software
Best for	Large organizations automating document-heavy processes	Teams managing governed documents across business apps
Pricing model	Paid	Paid
Starting price	Not published	Not published
Free plan	Not published	—
Free trial	—	—
Deployment	Cloud, Self-hosted, Mobile	Cloud, Self-hosted, Desktop, Mobile, Browser extension
Platforms	Web, iOS, Android	Web, Windows, macOS, iOS, Android, Chrome extension
Support	Phone, Community, Docs	Phone, Tickets, Community, Docs
Integrations	3 integrations	100+ integrations
Built for	Enterprise	Small business, Mid-market, Enterprise
Features Hyland OnBase 1/4 · M-Files 1/4
OCR	✓	✓
Document workflows	Not published	Not published
Electronic signatures	Not published	Not published
Mobile apps	Not published	Not published
Specs
Deployment	Not published	Not published
Free storage	Not published	Not published
Our review
Pros	Broad capture, classification, OCR, workflow and records capabilities Cloud, self-hosted, web, mobile and API deployment options Granular access controls, audit logs and document activity histories	Metadata-based search connects documents to business context. Version history, OCR, granular permissions, and audit trails support control. Integrates with Microsoft 365, Google Workspace, Salesforce, and SAP.
Cons	Contact-sales pricing provides no self-serve plan comparison Listed integrations focus on Epic, Salesforce and Encompass Some revisions and OCR capabilities may require licensed modules	No free plan is offered. Pricing is paid, with no starting price stated here. Advanced governance and automation are reserved for Enterprise.
Our verdict	Hyland OnBase is an operational content management product for large organizations managing documents and related processes. It combines automated multichannel capture, document classification and verification, configurable workflow… Read the review →	M-Files organizes documents around metadata and business context, connecting files with people, projects, and processes rather than relying only on folders. Its feature set spans search, OCR for scanned documents and images, version… Read the review →

Strengths and trade-offs

• Hyland OnBase — where it wins

  • Broad capture, classification, OCR, workflow and records capabilities
  • Cloud, self-hosted, web, mobile and API deployment options
  • Granular access controls, audit logs and document activity histories

  Where it doesn't

  • Contact-sales pricing provides no self-serve plan comparison
  • Listed integrations focus on Epic, Salesforce and Encompass
  • Some revisions and OCR capabilities may require licensed modules

• M-Files — where it wins

  • Metadata-based search connects documents to business context.
  • Version history, OCR, granular permissions, and audit trails support control.
  • Integrates with Microsoft 365, Google Workspace, Salesforce, and SAP.

  Where it doesn't

  • No free plan is offered.
  • Pricing is paid, with no starting price stated here.
  • Advanced governance and automation are reserved for Enterprise.

• Hyland OnBase8.2/10 · Pricing on request

  Enterprise-grade capture, workflow and records management for document-heavy organizations.

  Visit Hyland OnBaseFull verdict →
• M-Files6.7/10 · Paid

  A metadata-led document platform with broad integrations, workflows, and governance.

  Visit M-FilesFull verdict →