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Head-to-head · Hospitality Property Management

HotelFriend vs Agilysys PMS

  • Updated Nov 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score HotelFriend #1 in Hospitality Property Management 8.9/10 7-day trial Free trial✓ 2 of 4 features Visit HotelFriend
Agilysys PMS #8 in Hospitality Property Management 7.9/10 Pricing on request ✓ 4 of 4 features Visit Agilysys

HotelFriend leads on 0 checks, Agilysys PMS on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHotelFriend · 8.9/10
  • Free trialonly HotelFriend
  • Most featuresAgilysys PMS · 4 of 4

HotelFriend scores higher on our rubric for hospitality property management: 8.9 against 7.9 out of 10; our editors rank them #1 and #8.

HotelFriend is the better fit for hotels needing multi-property PMS with channel tools. Agilysys PMS is the better fit for large hotels and multi-property hospitality groups.

  • HotelFriend fits best

    Hotels needing multi-property PMS with channel tools

  • Agilysys PMS fits best

    Large hotels and multi-property hospitality groups

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Side by side

Feature HotelFriend 8.9/10 Visit ↗ Agilysys PMS 7.9/10 Visit ↗
At a glance
Editor score 8.9 7.9
Ranking #1 in Hospitality Property Management #8 in Hospitality Property Management
Best for Hotels needing multi-property PMS with channel tools Large hotels and multi-property hospitality groups
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial 7 days —
Deployment Cloud, Self-hosted Cloud, Self-hosted
Platforms Web, iOS, Android Web
Compliance GDPR, PCI DSS, 2FA PCI DSS
Integrations 200+ integrations 9 integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features HotelFriend 2/4 · Agilysys PMS 4/4
Multi-property management ✓ ✓
Channel management Not checked yet ✓ (best)
Booking engine ✓ ✓
Mobile access Not checked yet ✓ (best)
Specs
Property limit Not checked yet Not checked yet
Deployment Not checked yet Both
Our review
Pros
  • Centralizes PMS, reservations, front-desk work, and multi-property operations
  • Syncs rates, availability, and reservations across major booking channels
  • Combines housekeeping, payments, direct booking, and POS integrations
  • Covers reservations, front desk, housekeeping, and room assignment
  • Centralizes multi-property controls, reporting, and guest workflows
  • Integrates with POS, CRS/RMS, channel managers, and Agilysys products
Cons
  • There is no free plan; HotelFriend is a paid product
  • Cloud, on-premises, and hybrid deployment options vary by package
  • Published plan listings repeat the HotelFriend CORE name
  • PMS pricing requires contacting Agilysys
  • It is proprietary rather than open source
  • Its broad operational scope may exceed the needs of smaller properties
Our verdict

HotelFriend is a property management platform for independent hotels, hotel groups, and other hospitality operators. Its core covers reservations, front-desk operations, guest records, room status, housekeeping, payments, invoicing, and…

Read the review →

Agilysys PMS brings reservations, front-desk operations, housekeeping, sales and catering, billing, guest profiles, and reporting into a property-management system for hotels, resorts, casinos, and multi-property groups. Its breadth suits…

Read the review →
  1. HotelFriendHospitality Property Management 8.97-day trial
  2. Agilysys PMSHospitality Property Management 7.9Pricing on request

Strengths and trade-offs

  • HotelFriend — where it wins

    • Centralizes PMS, reservations, front-desk work, and multi-property operations
    • Syncs rates, availability, and reservations across major booking channels
    • Combines housekeeping, payments, direct booking, and POS integrations

    Where it doesn't

    • There is no free plan; HotelFriend is a paid product
    • Cloud, on-premises, and hybrid deployment options vary by package
    • Published plan listings repeat the HotelFriend CORE name

  • Agilysys PMS — where it wins

    • Covers reservations, front desk, housekeeping, and room assignment
    • Centralizes multi-property controls, reporting, and guest workflows
    • Integrates with POS, CRS/RMS, channel managers, and Agilysys products

    Where it doesn't

    • PMS pricing requires contacting Agilysys
    • It is proprietary rather than open source
    • Its broad operational scope may exceed the needs of smaller properties
  • HotelFriend8.9/10 · 7-day trial

    A multi-property PMS combining hotel operations, channels, booking, housekeeping, payments, and POS.

    Visit HotelFriendFull verdict →
  • Agilysys PMS7.9/10 · Pricing on request

    A broad hotel PMS for multi-property operations, with cloud and on-premise deployment.

    Visit AgilysysFull verdict →

More comparisons

All hospitality property management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update