Head-to-head · Hospitality Property Management
HotelFriend vs Cloudbeds Websites
HotelFriend leads on 0 checks, Cloudbeds Websites on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreHotelFriend · 8.9/10
- Free trialboth
- Most featuresHotelFriend · 2 of 4
HotelFriend scores higher on our rubric for hospitality property management: 8.9 against 7.9 out of 10; our editors rank them #1 and #7.
HotelFriend is the better fit for hotels needing multi-property PMS with channel tools. Cloudbeds Websites is the better fit for hotels focused on building a direct-booking website.
- HotelFriend fits best
Hotels needing multi-property PMS with channel tools
- Cloudbeds Websites fits best
Hotels focused on building a direct-booking website
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Side by side
| Feature | HotelFriend 8.9/10 Visit ↗ | Cloudbeds Websites 7.9/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.9 | 7.9 |
| Ranking | #1 in Hospitality Property Management | #7 in Hospitality Property Management |
| Best for | Hotels needing multi-property PMS with channel tools | Hotels focused on building a direct-booking website |
| Pricing model | Paid | Paid |
| Starting price | — | — |
| Free plan | — | — |
| Free trial | 7 days | 14 days |
| Free trial length | 7 days | 14 days |
| Deployment | Cloud, Self-hosted | Cloud |
| Platforms | Web, iOS, Android | Web |
| Support | Email, Phone, Tickets, Docs | Email, Live chat, Docs |
| Compliance | GDPR, PCI DSS, 2FA | GDPR |
| Integrations | 200+ integrations | 10 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features HotelFriend 2/4 · Cloudbeds Websites 1/4 | ||
| Multi-property management | ✓ (best) | Not checked yet |
| Channel management | Not checked yet | Not checked yet |
| Booking engine | ✓ | ✓ |
| Mobile access | Not checked yet | Not checked yet |
| Specs | ||
| Property limit | Not checked yet | Not checked yet |
| Deployment | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | HotelFriend is a property management platform for independent hotels, hotel groups, and other hospitality operators. Its core covers reservations, front-desk operations, guest records, room status, housekeeping, payments, invoicing, and… Read the review → |
Cloudbeds Websites is a cloud-based website builder for independent properties, hotel groups, hostels, and other lodging operators. It combines professionally designed hotel templates, a visual editor, custom domains, contact forms, SEO… Read the review → |
Strengths and trade-offs
HotelFriend — where it wins
- Centralizes PMS, reservations, front-desk work, and multi-property operations
- Syncs rates, availability, and reservations across major booking channels
- Combines housekeeping, payments, direct booking, and POS integrations
Where it doesn't
- There is no free plan; HotelFriend is a paid product
- Cloud, on-premises, and hybrid deployment options vary by package
- Published plan listings repeat the HotelFriend CORE name
Cloudbeds Websites — where it wins
- Real-time availability and pricing connect directly to the booking engine.
- PMS, channel manager, and OTA synchronization support consistent inventory.
- AI content, SEO metadata, templates, and responsive layouts speed publishing.
Where it doesn't
- It is a website builder rather than a complete property-management system.
- Multilingual support relies on a Google Translate widget.
- The service is paid and does not offer a free plan.
- HotelFriend8.9/10 · 7-day trial
A multi-property PMS combining hotel operations, channels, booking, housekeeping, payments, and POS.
Visit HotelFriendFull verdict → - Cloudbeds Websites7.9/10 · 14-day trial
A hotel-focused website builder with direct booking, live rates, and Cloudbeds integrations.
Visit CloudbedsFull verdict →
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All hospitality property management comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update