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Head-to-head · Hospitality Property Management

HotelFriend vs Cloudbeds Websites

  • Updated Sep 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score HotelFriend #1 in Hospitality Property Management 6.0/10 7-day trial ✓ 2 of 4 features Visit HotelFriend
Cloudbeds Websites #7 in Hospitality Property Management 5.0/10 14-day trial ✓ 1 of 4 features Visit Cloudbeds

HotelFriend leads on 1 check, Cloudbeds Websites on 0, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHotelFriend · 6.0/10
  • Most featuresHotelFriend · 2 of 4

HotelFriend scores higher on our rubric for hospitality property management: 6.0 against 5.0 out of 10; our editors rank them #1 and #7.

HotelFriend offers multi-property management; Cloudbeds Websites doesn't publish it.

HotelFriend is the better fit for hotels needing multi-property PMS with channel tools. Cloudbeds Websites is the better fit for hotels focused on building a direct-booking website.

  • HotelFriend fits best

    Hotels needing multi-property PMS with channel tools

  • Cloudbeds Websites fits best

    Hotels focused on building a direct-booking website

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature HotelFriend 6.0/10 Visit ↗ Cloudbeds Websites 5.0/10 Visit ↗
At a glance
Editor score 6.0 5.0
Ranking #1 in Hospitality Property Management #7 in Hospitality Property Management
Best for Hotels needing multi-property PMS with channel tools Hotels focused on building a direct-booking website
Pricing model Paid Paid
Starting price Not published Not published
Free plan — —
Free trial — —
Free trial length 7 days 14 days
Deployment Cloud, Self-hosted Cloud
Platforms Web, iOS, Android Web
Support Email, Phone, Tickets, Docs Email, Live chat, Docs
Compliance GDPR, PCI DSS, 2FA GDPR
Integrations 200+ integrations 10 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features HotelFriend 2/4 · Cloudbeds Websites 1/4
Multi-property management ✓ (best) Not published
Channel management Not published Not published
Booking engine ✓ ✓
Mobile access Not published Not published
Specs
Property limit Not published Not published
Deployment Not published Not published
Our review
Pros
  • Centralizes PMS, reservations, front-desk work, and multi-property operations
  • Syncs rates, availability, and reservations across major booking channels
  • Combines housekeeping, payments, direct booking, and POS integrations
  • Real-time availability and pricing connect directly to the booking engine.
  • PMS, channel manager, and OTA synchronization support consistent inventory.
  • AI content, SEO metadata, templates, and responsive layouts speed publishing.
Cons
  • There is no free plan; HotelFriend is a paid product
  • Cloud, on-premises, and hybrid deployment options vary by package
  • Published plan listings repeat the HotelFriend CORE name
  • It is a website builder rather than a complete property-management system.
  • Multilingual support relies on a Google Translate widget.
  • The service is paid and does not offer a free plan.
Our verdict

HotelFriend is a property management platform for independent hotels, hotel groups, and other hospitality operators. Its core covers reservations, front-desk operations, guest records, room status, housekeeping, payments, invoicing, and…

Read the review →

Cloudbeds Websites is a cloud-based website builder for independent properties, hotel groups, hostels, and other lodging operators. It combines professionally designed hotel templates, a visual editor, custom domains, contact forms, SEO…

Read the review →
  1. HotelFriendHospitality Property Management 6.07-day trial
  2. Cloudbeds WebsitesHospitality Property Management 5.014-day trial

Strengths and trade-offs

  • HotelFriend — where it wins

    • Centralizes PMS, reservations, front-desk work, and multi-property operations
    • Syncs rates, availability, and reservations across major booking channels
    • Combines housekeeping, payments, direct booking, and POS integrations

    Where it doesn't

    • There is no free plan; HotelFriend is a paid product
    • Cloud, on-premises, and hybrid deployment options vary by package
    • Published plan listings repeat the HotelFriend CORE name

  • Cloudbeds Websites — where it wins

    • Real-time availability and pricing connect directly to the booking engine.
    • PMS, channel manager, and OTA synchronization support consistent inventory.
    • AI content, SEO metadata, templates, and responsive layouts speed publishing.

    Where it doesn't

    • It is a website builder rather than a complete property-management system.
    • Multilingual support relies on a Google Translate widget.
    • The service is paid and does not offer a free plan.
  • HotelFriend6.0/10 · 7-day trial

    A multi-property PMS combining hotel operations, channels, booking, housekeeping, payments, and POS.

    Visit HotelFriendFull verdict →
  • Cloudbeds Websites5.0/10 · 14-day trial

    A hotel-focused website builder with direct booking, live rates, and Cloudbeds integrations.

    Visit CloudbedsFull verdict →

More comparisons

All hospitality property management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026