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Head-to-head · Salon Reputation Management Software

GetSetReply vs Reviewgrower

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score GetSetReply #4 in Salon Reputation Management Software 9.0/10 30-day trial Free trial✓ 3 of 3 features Visit GetSetReply
Reviewgrower #5 in Salon Reputation Management Software 8.9/10 Free plan Free plan✓ 1 of 3 features Visit Reviewgrower

GetSetReply leads on 0 checks, Reviewgrower on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGetSetReply · 9.0/10
  • Free planonly Reviewgrower
  • Free trialonly GetSetReply
  • Most featuresGetSetReply · 3 of 3

GetSetReply scores higher on our rubric for salon reputation management software: 9.0 against 8.9 out of 10; our editors rank them #4 and #5.

Reviewgrower offers free plan; GetSetReply doesn't.

GetSetReply is the better fit for salons managing reviews across multiple platforms. Reviewgrower is the better fit for budget-conscious salons starting with one location.

  • GetSetReply fits best

    Salons managing reviews across multiple platforms

  • Reviewgrower fits best

    Budget-conscious salons starting with one location

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature GetSetReply 9.0/10 Visit ↗ Reviewgrower 8.9/10 Visit ↗
At a glance
Editor score 9.0 8.9
Ranking #4 in Salon Reputation Management Software #5 in Salon Reputation Management Software
Best for Salons managing reviews across multiple platforms Budget-conscious salons starting with one location
Pricing model Paid Free plan + paid
Starting price $23/mo $370/yr
Free plan — ✓ (best)
Free trial 30 days —
Deployment Cloud Cloud, Browser extension
Platforms Web Web
Support Email Email, Phone, Docs
Integrations 8 integrations 85+ integrations
Built for Small business, Mid-market Solo, Small business, Mid-market
Features GetSetReply 3/3 · Reviewgrower 1/3
Review requests ✓ (best) Not checked yet
Response workflows ✓ (best) Not checked yet
Sentiment analysis ✓ ✓
Specs
Review sources Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy, Facebook Not checked yet
Location limit 1 locations 1 locations
Team seat limit Not checked yet Not checked yet
Our review
Pros
  • Combines review inbox, sentiment analysis, and response drafting
  • Sends SMS and email review requests with private feedback routing
  • Supports competitor benchmarking and integrations including Square POS
  • Free plan includes review widgets and monitoring for 3 review profiles
  • Automates email and SMS review requests with response management tools
  • Paid plans add integrations, SMS inboxes, and multi-location support
Cons
  • Starter supports only 1 location
  • AI drafts responses but does not publish them automatically
  • No permanently free tier
  • Free plan is limited to 1 location and 1 user
  • Advanced request volumes and integrations require paid plans
  • Agency features are designed for broader operational needs
Our verdict

GetSetReply is reputation management software for salons and other local businesses. It brings reviews from supported platforms into one inbox, analyzes sentiment and themes, drafts responses in selected AI personalities, and provides…

Read the review →

Reviewgrower is an online reputation management platform for salons that want to collect, monitor, and respond to customer reviews. It supports automated email and SMS review request campaigns, review monitoring across multiple platforms,…

Read the review →
  1. GetSetReplySalon Reputation Management Software 9.030-day trial
  2. ReviewgrowerSalon Reputation Management Software 8.9Free plan

Strengths and trade-offs

  • GetSetReply — where it wins

    • Combines review inbox, sentiment analysis, and response drafting
    • Sends SMS and email review requests with private feedback routing
    • Supports competitor benchmarking and integrations including Square POS

    Where it doesn't

    • Starter supports only 1 location
    • AI drafts responses but does not publish them automatically
    • No permanently free tier

  • Reviewgrower — where it wins

    • Free plan includes review widgets and monitoring for 3 review profiles
    • Automates email and SMS review requests with response management tools
    • Paid plans add integrations, SMS inboxes, and multi-location support

    Where it doesn't

    • Free plan is limited to 1 location and 1 user
    • Advanced request volumes and integrations require paid plans
    • Agency features are designed for broader operational needs

More comparisons

All salon reputation management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update