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Head-to-head · Salon Reputation Management Software

Bella vs Reviewgrower

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Bella #1 in Salon Reputation Management Software 9.4/10 14-day trial Free trial✓ 2 of 3 features Visit Bella
Reviewgrower #5 in Salon Reputation Management Software 8.9/10 Free plan Free plan✓ 1 of 3 features Visit Reviewgrower

Bella leads on 0 checks, Reviewgrower on 1, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBella · 9.4/10
  • Free planonly Reviewgrower
  • Free trialonly Bella
  • Most featuresBella · 2 of 3

Bella scores higher on our rubric for salon reputation management software: 9.4 against 8.9 out of 10; our editors rank them #1 and #5.

Reviewgrower offers free plan; Bella doesn't.

Bella is the better fit for salons needing reputation plus recovery workflows. Reviewgrower is the better fit for budget-conscious salons starting with one location.

  • Bella fits best

    Salons needing reputation plus recovery workflows

  • Reviewgrower fits best

    Budget-conscious salons starting with one location

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Bella 9.4/10 Visit ↗ Reviewgrower 8.9/10 Visit ↗
At a glance
Editor score 9.4 8.9
Ranking #1 in Salon Reputation Management Software #5 in Salon Reputation Management Software
Best for Salons needing reputation plus recovery workflows Budget-conscious salons starting with one location
Pricing model Paid Free plan + paid
Starting price $390/yr $370/yr
Free plan — ✓ (best)
Free trial 14 days —
Deployment Cloud Cloud, Browser extension
Platforms Web Web
Support Email, Phone, Live chat Email, Phone, Docs
Integrations 10 integrations 85+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market
Features Bella 2/3 · Reviewgrower 1/3
Review requests ✓ (best) Not checked yet
Response workflows ✓ (best) Not checked yet
Sentiment analysis Not checked yet ✓ (best)
Specs
Review sources Google Not checked yet
Location limit 1 locations 1 locations
Team seat limit Not checked yet Not checked yet
Our review
Pros
  • Routes low ratings to internal recovery and high ratings to Google.
  • Adds stylist campaigns, customer reactivation, and manager escalation.
  • Supports SMS booking, missed-call voice booking, and multi-location reporting.
  • Free plan includes review widgets and monitoring for 3 review profiles
  • Automates email and SMS review requests with response management tools
  • Paid plans add integrations, SMS inboxes, and multi-location support
Cons
  • The Reviews Only plan supports one location.
  • The platform is web-based and cloud-deployed.
  • Support is not available 24/7.
  • Free plan is limited to 1 location and 1 user
  • Advanced request volumes and integrations require paid plans
  • Agency features are designed for broader operational needs
Our verdict

Bella is a cloud-based salon operating app for salons and multi-location operators. It works around existing salon systems rather than replacing a POS, combining post-visit SMS surveys, review routing, customer recovery, booking workflows,…

Read the review →

Reviewgrower is an online reputation management platform for salons that want to collect, monitor, and respond to customer reviews. It supports automated email and SMS review request campaigns, review monitoring across multiple platforms,…

Read the review →
  1. BellaSalon Reputation Management Software 9.414-day trial
  2. ReviewgrowerSalon Reputation Management Software 8.9Free plan

Strengths and trade-offs

  • Bella — where it wins

    • Routes low ratings to internal recovery and high ratings to Google.
    • Adds stylist campaigns, customer reactivation, and manager escalation.
    • Supports SMS booking, missed-call voice booking, and multi-location reporting.

    Where it doesn't

    • The Reviews Only plan supports one location.
    • The platform is web-based and cloud-deployed.
    • Support is not available 24/7.
  • Reviewgrower — where it wins

    • Free plan includes review widgets and monitoring for 3 review profiles
    • Automates email and SMS review requests with response management tools
    • Paid plans add integrations, SMS inboxes, and multi-location support

    Where it doesn't

    • Free plan is limited to 1 location and 1 user
    • Advanced request volumes and integrations require paid plans
    • Agency features are designed for broader operational needs

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update