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Head-to-head · Salon Reputation Management Software

Reviewshake vs GetSetReply

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Reviewshake #2 in Salon Reputation Management Software 9.2/10 14-day trial Free trial✓ 0 of 3 features Visit Reviewshake
GetSetReply #4 in Salon Reputation Management Software 9.0/10 30-day trial Free trial✓ 3 of 3 features Visit GetSetReply

Reviewshake leads on 0 checks, GetSetReply on 1, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreReviewshake · 9.2/10
  • Lowest starting priceGetSetReply · $23/mo
  • Free trialboth
  • Most featuresGetSetReply · 3 of 3

Reviewshake scores higher on our rubric for salon reputation management software: 9.2 against 9.0 out of 10; our editors rank them #2 and #4.

GetSetReply is cheaper to start at $23/mo against $29/mo.

Reviewshake is the better fit for multi-platform review management with mature integrations. GetSetReply is the better fit for salons managing reviews across multiple platforms.

  • Reviewshake fits best

    Multi-platform review management with mature integrations

  • GetSetReply fits best

    Salons managing reviews across multiple platforms

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Side by side

Feature Reviewshake 9.2/10 Visit ↗ GetSetReply 9.0/10 Visit ↗
At a glance
Editor score 9.2 9.0
Ranking #2 in Salon Reputation Management Software #4 in Salon Reputation Management Software
Best for Multi-platform review management with mature integrations Salons managing reviews across multiple platforms
Pricing model Paid Paid
Starting price $29/mo $23/mo (best)
Free plan — —
Free trial 14 days 30 days
Free trial length 14 days · no card needed 30 days · no card needed
Deployment Cloud Cloud
Platforms Web Web
Support Email, Docs Email
Integrations 85+ integrations 8 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market
Features Reviewshake 0/3 · GetSetReply 3/3
Review requests Not checked yet ✓ (best)
Response workflows Not checked yet ✓ (best)
Sentiment analysis Not checked yet ✓ (best)
Specs
Review sources Google, Facebook, Tripadvisor, Booking.com, Agoda, Airbnb, Amazon, Apple App Store, Google Play Store, G2Crowd, Gartner, Reviews.io, Sitejabber, OpenTable, Zomato, Healthgrades, Glassdoor, Indeed, The Knot, WeddingWire Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy, Facebook
Location limit 1 locations 1 locations
Team seat limit Not checked yet Not checked yet
Our review
Pros
  • Multichannel requests through email, SMS, WhatsApp, and QR codes
  • AI-assisted responses, monitoring alerts, sentiment analysis, and widgets
  • API, CSV, Zapier, CRM, POS, and website integration options
  • Combines review inbox, sentiment analysis, and response drafting
  • Sends SMS and email review requests with private feedback routing
  • Supports competitor benchmarking and integrations including Square POS
Cons
  • No free plan; monthly pricing starts at $29
  • Starter limits accounts to one user and three review sources
  • All listed plans limit businesses to one location except Agency
  • Starter supports only 1 location
  • AI drafts responses but does not publish them automatically
  • No permanently free tier
Our verdict

Reviewshake is an online reputation management platform for small and midsize businesses, agencies, and multi-location organizations. It brings reviews from supported platforms into a centralized dashboard, then combines review…

Read the review →

GetSetReply is reputation management software for salons and other local businesses. It brings reviews from supported platforms into one inbox, analyzes sentiment and themes, drafts responses in selected AI personalities, and provides…

Read the review →
  1. ReviewshakeSalon Reputation Management Software 9.214-day trial
  2. GetSetReplySalon Reputation Management Software 9.030-day trial

Strengths and trade-offs

  • Reviewshake — where it wins

    • Multichannel requests through email, SMS, WhatsApp, and QR codes
    • AI-assisted responses, monitoring alerts, sentiment analysis, and widgets
    • API, CSV, Zapier, CRM, POS, and website integration options

    Where it doesn't

    • No free plan; monthly pricing starts at $29
    • Starter limits accounts to one user and three review sources
    • All listed plans limit businesses to one location except Agency
  • GetSetReply — where it wins

    • Combines review inbox, sentiment analysis, and response drafting
    • Sends SMS and email review requests with private feedback routing
    • Supports competitor benchmarking and integrations including Square POS

    Where it doesn't

    • Starter supports only 1 location
    • AI drafts responses but does not publish them automatically
    • No permanently free tier

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update