Head-to-head · Salon Reputation Management Software
Reviewshake vs GetSetReply
Reviewshake leads on 0 checks, GetSetReply on 1, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreReviewshake · 9.2/10
- Lowest starting priceGetSetReply · $23/mo
- Free trialboth
- Most featuresGetSetReply · 3 of 3
Reviewshake scores higher on our rubric for salon reputation management software: 9.2 against 9.0 out of 10; our editors rank them #2 and #4.
GetSetReply is cheaper to start at $23/mo against $29/mo.
Reviewshake is the better fit for multi-platform review management with mature integrations. GetSetReply is the better fit for salons managing reviews across multiple platforms.
- Reviewshake fits best
Multi-platform review management with mature integrations
- GetSetReply fits best
Salons managing reviews across multiple platforms
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Side by side
| Feature | Reviewshake 9.2/10 Visit ↗ | GetSetReply 9.0/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.2 | 9.0 |
| Ranking | #2 in Salon Reputation Management Software | #4 in Salon Reputation Management Software |
| Best for | Multi-platform review management with mature integrations | Salons managing reviews across multiple platforms |
| Pricing model | Paid | Paid |
| Starting price | $29/mo | $23/mo (best) |
| Free plan | — | — |
| Free trial | 14 days | 30 days |
| Free trial length | 14 days · no card needed | 30 days · no card needed |
| Deployment | Cloud | Cloud |
| Platforms | Web | Web |
| Support | Email, Docs | |
| Integrations | 85+ integrations | 8 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market |
| Features Reviewshake 0/3 · GetSetReply 3/3 | ||
| Review requests | Not checked yet | ✓ (best) |
| Response workflows | Not checked yet | ✓ (best) |
| Sentiment analysis | Not checked yet | ✓ (best) |
| Specs | ||
| Review sources | Google, Facebook, Tripadvisor, Booking.com, Agoda, Airbnb, Amazon, Apple App Store, Google Play Store, G2Crowd, Gartner, Reviews.io, Sitejabber, OpenTable, Zomato, Healthgrades, Glassdoor, Indeed, The Knot, WeddingWire | Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy, Facebook |
| Location limit | 1 locations | 1 locations |
| Team seat limit | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Reviewshake is an online reputation management platform for small and midsize businesses, agencies, and multi-location organizations. It brings reviews from supported platforms into a centralized dashboard, then combines review… Read the review → |
GetSetReply is reputation management software for salons and other local businesses. It brings reviews from supported platforms into one inbox, analyzes sentiment and themes, drafts responses in selected AI personalities, and provides… Read the review → |
Strengths and trade-offs
Reviewshake — where it wins
- Multichannel requests through email, SMS, WhatsApp, and QR codes
- AI-assisted responses, monitoring alerts, sentiment analysis, and widgets
- API, CSV, Zapier, CRM, POS, and website integration options
Where it doesn't
- No free plan; monthly pricing starts at $29
- Starter limits accounts to one user and three review sources
- All listed plans limit businesses to one location except Agency
GetSetReply — where it wins
- Combines review inbox, sentiment analysis, and response drafting
- Sends SMS and email review requests with private feedback routing
- Supports competitor benchmarking and integrations including Square POS
Where it doesn't
- Starter supports only 1 location
- AI drafts responses but does not publish them automatically
- No permanently free tier
- Reviewshake9.2/10 · 14-day trial
A capable review management suite with multichannel requests, AI responses, and integrations.
Visit ReviewshakeFull verdict → - GetSetReply9.0/10 · 30-day trial
A multi-platform salon reputation tool with AI drafting, review funnels, and benchmarking.
Visit GetSetReplyFull verdict →
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All salon reputation management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







