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Head-to-head · Salon Reputation Management Software

Reviewshake vs TrueReview

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Reviewshake #2 in Salon Reputation Management Software 9.2/10 14-day trial Free trial✓ 0 of 3 features Visit Reviewshake
TrueReview #6 in Salon Reputation Management Software 8.8/10 14-day trial Free trial✓ 0 of 3 features Visit TrueReview

Reviewshake leads on 0 checks, TrueReview on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreReviewshake · 9.2/10
  • Free trialboth

Reviewshake scores higher on our rubric for salon reputation management software: 9.2 against 8.8 out of 10; our editors rank them #2 and #6.

Reviewshake is the better fit for multi-platform review management with mature integrations. TrueReview is the better fit for salons needing broad review-source coverage.

  • Reviewshake fits best

    Multi-platform review management with mature integrations

  • TrueReview fits best

    Salons needing broad review-source coverage

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Side by side

Feature Reviewshake 9.2/10 Visit ↗ TrueReview 8.8/10 Visit ↗
At a glance
Editor score 9.2 8.8
Ranking #2 in Salon Reputation Management Software #6 in Salon Reputation Management Software
Best for Multi-platform review management with mature integrations Salons needing broad review-source coverage
Pricing model Paid Paid
Starting price $29/mo $29/mo
Free plan — —
Free trial 14 days 14 days
Free trial length 14 days · no card needed 14 days · card required
Deployment Cloud Cloud
Platforms Web Web
Support Email, Docs Live chat, Phone, Docs
Integrations 85+ integrations 13 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Reviewshake 0/3 · TrueReview 0/3
Review requests Not checked yet Not checked yet
Response workflows Not checked yet Not checked yet
Sentiment analysis Not checked yet Not checked yet
Specs
Review sources Google, Facebook, Tripadvisor, Booking.com, Agoda, Airbnb, Amazon, Apple App Store, Google Play Store, G2Crowd, Gartner, Reviews.io, Sitejabber, OpenTable, Zomato, Healthgrades, Glassdoor, Indeed, The Knot, WeddingWire Google, Facebook, Zillow, BBB, Trustpilot, Tripadvisor, Zocdoc, WebMD, Avvo, Lawyers.com, Angi, OpenTable, Apartments, HomeAdvisor, TrueReview
Location limit 1 locations 1 locations
Team seat limit Not checked yet Not checked yet
Our review
Pros
  • Multichannel requests through email, SMS, WhatsApp, and QR codes
  • AI-assisted responses, monitoring alerts, sentiment analysis, and widgets
  • API, CSV, Zapier, CRM, POS, and website integration options
  • Monitors many review platforms and supports custom links
  • Automates email and SMS requests, follow-ups, and alerts
  • Adds AI replies, policy detection, widgets, and multi-location tools
Cons
  • No free plan; monthly pricing starts at $29
  • Starter limits accounts to one user and three review sources
  • All listed plans limit businesses to one location except Agency
  • No free plan
  • Starter monitors up to 3 review sources and one location
  • SMS availability is limited to the US and Canada upon verification
Our verdict

Reviewshake is an online reputation management platform for small and midsize businesses, agencies, and multi-location organizations. It brings reviews from supported platforms into a centralized dashboard, then combines review…

Read the review →

TrueReview is review management software for salons, agencies, and multi-location organizations. It combines automated review requests, customer feedback and surveys, review monitoring, alerts, response tools, tagging, filtering, and…

Read the review →
  1. ReviewshakeSalon Reputation Management Software 9.214-day trial
  2. TrueReviewSalon Reputation Management Software 8.814-day trial

Strengths and trade-offs

  • Reviewshake — where it wins

    • Multichannel requests through email, SMS, WhatsApp, and QR codes
    • AI-assisted responses, monitoring alerts, sentiment analysis, and widgets
    • API, CSV, Zapier, CRM, POS, and website integration options

    Where it doesn't

    • No free plan; monthly pricing starts at $29
    • Starter limits accounts to one user and three review sources
    • All listed plans limit businesses to one location except Agency
  • TrueReview — where it wins

    • Monitors many review platforms and supports custom links
    • Automates email and SMS requests, follow-ups, and alerts
    • Adds AI replies, policy detection, widgets, and multi-location tools

    Where it doesn't

    • No free plan
    • Starter monitors up to 3 review sources and one location
    • SMS availability is limited to the US and Canada upon verification

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update