Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience real numbers from our own analytics — open to see them
–Visitors
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · counted by iTechGuides's own first-party analytics, bots removed, every figure rounded down · how we count

Head-to-head · Restaurant CRM Software

Fishbowl vs Per Diem

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Fishbowl #2 in Restaurant CRM Software 8.2/10 From $150/mo ✓ 1 of 4 features Visit Fishbowl
Per Diem #8 in Restaurant CRM Software 7.1/10 From $49/mo ✓ 4 of 4 features Visit Per Diem

Fishbowl leads on 0 checks, Per Diem on 4, and 2 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreFishbowl · 8.2/10
  • Lowest starting pricePer Diem · $49/mo
  • Most featuresPer Diem · 4 of 4

Fishbowl scores higher on our rubric for restaurant crm software: 8.2 against 7.1 out of 10; our editors rank them #2 and #8.

Per Diem is cheaper to start at $49/mo against $150/mo. Per Diem offers guest profiles; Fishbowl doesn't publish it. Per Diem offers visit history; Fishbowl doesn't publish it. Per Diem offers guest segmentation; Fishbowl doesn't publish it.

Fishbowl is the better fit for restaurants needing full CRM and loyalty depth. Per Diem is the better fit for restaurants wanting low-cost customer marketing.

  • Fishbowl fits best

    Restaurants needing full CRM and loyalty depth

  • Per Diem fits best

    Restaurants wanting low-cost customer marketing

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Fishbowl 8.2/10 Visit ↗ Per Diem 7.1/10 Visit ↗
At a glance
Editor score 8.2 7.1
Ranking #2 in Restaurant CRM Software #8 in Restaurant CRM Software
Best for Restaurants needing full CRM and loyalty depth Restaurants wanting low-cost customer marketing
Pricing model Paid Paid
Starting price $150/mo $49/mo (best)
Free plan — —
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Phone, Docs Email, Phone, Docs
Integrations 8 integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Fishbowl 1/4 · Per Diem 4/4
Guest profiles Not published ✓ (best)
Visit history Not published ✓ (best)
Guest segmentation Not published ✓ (best)
POS integration ✓ ✓
Specs
Communication channels Not published Email_and_sms
Profile capacity Not published Not published
Our review
Pros
  • 360-degree profiles unify transactional and behavioral guest data
  • Automates email, SMS, offers, loyalty, and triggered campaigns
  • Connects with POS, reservations, delivery, ordering, Aloha, Toast, and more
  • Searchable profiles combine visit history with customer segmentation
  • Churn insights support personalized win-back offers
  • Email, SMS, and push campaigns are included
Cons
  • Starts at $150 per location per month
  • No free plan is available
  • Core functionality is delivered through multiple paid tiers
  • The integration set centers on Square POS and four listed platforms
  • No free plan is available
  • Advanced SMS credits require separate one-time purchases
Our verdict

Fishbowl is a web-based guest relationship management platform for restaurants and restaurant groups. It combines customer data platform and CRM capabilities with guest profiles, segmentation, campaign automation, loyalty, offers, online…

Read the review →

Per Diem is a restaurant CRM and marketing platform for restaurants, cafés, bakeries, and other food businesses using Square POS. It brings together searchable customer profiles, order and visit history, segmentation, customer health…

Read the review →
  1. FishbowlRestaurant CRM Software 8.2From $150/mo
  2. Per DiemRestaurant CRM Software 7.1From $49/mo

Strengths and trade-offs

  • Fishbowl — where it wins

    • 360-degree profiles unify transactional and behavioral guest data
    • Automates email, SMS, offers, loyalty, and triggered campaigns
    • Connects with POS, reservations, delivery, ordering, Aloha, Toast, and more

    Where it doesn't

    • Starts at $150 per location per month
    • No free plan is available
    • Core functionality is delivered through multiple paid tiers

  • Per Diem — where it wins

    • Searchable profiles combine visit history with customer segmentation
    • Churn insights support personalized win-back offers
    • Email, SMS, and push campaigns are included

    Where it doesn't

    • The integration set centers on Square POS and four listed platforms
    • No free plan is available
    • Advanced SMS credits require separate one-time purchases

More comparisons

All restaurant CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update