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Head-to-head · Speech Analytics Software

Feelingstream vs SESTEK Analytics

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Feelingstream #7 in Speech Analytics Software 8.5/10 Pricing on request ✓ 3 of 3 features Visit Feelingstream
SESTEK Analytics #8 in Speech Analytics Software 8.4/10 Pricing on request ✓ 1 of 3 features Visit SESTEK

Feelingstream leads on 0 checks, SESTEK Analytics on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreFeelingstream · 8.5/10
  • Most featuresFeelingstream · 3 of 3

Feelingstream scores higher on our rubric for speech analytics software: 8.5 against 8.4 out of 10; our editors rank them #7 and #8.

Feelingstream is the better fit for multilingual contact centres needing coaching. SESTEK Analytics is the better fit for established self-hosted contact centers.

  • Feelingstream fits best

    Multilingual contact centres needing coaching

  • SESTEK Analytics fits best

    Established self-hosted contact centers

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Side by side

Feature Feelingstream 8.5/10 Visit ↗ SESTEK Analytics 8.4/10 Visit ↗
At a glance
Editor score 8.5 8.4
Ranking #7 in Speech Analytics Software #8 in Speech Analytics Software
Best for Multilingual contact centres needing coaching Established self-hosted contact centers
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Self-hosted Self-hosted
Support Email Docs
Compliance ISO 27001, GDPR, 2FA SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS
Integrations 11 integrations 7 integrations
Built for Mid-market, Enterprise Enterprise
Features Feelingstream 3/3 · SESTEK Analytics 1/3
Sentiment analysis ✓ ✓
Compliance monitoring ✓ (best) Not checked yet
Coaching features ✓ (best) Not checked yet
Specs
Analysis mode Both Not checked yet
Supported languages Not checked yet Not checked yet
Data retention Not checked yet Not checked yet
Our review
Pros
  • Supports multilingual transcription, summaries, scoring, and sentiment analysis
  • Combines post-call analytics with real-time agent assistance
  • Includes compliance monitoring, PII masking, and conversation anonymisation
  • Combines speech, acoustic, sentiment, and LLM-based conversation analysis
  • Includes real-time alerts, quality evaluations, coaching, and KPI dashboards
  • Integrates with Genesys, Avaya, Five9, Cisco, Zoom, NICE, and Huawei
Cons
  • Pricing requires contact with the vendor
  • The broad feature set may exceed narrow analytics needs
  • Self-hosted deployment and API integration may require technical resources
  • Pricing is handled through contact sales
  • Its broad feature set may exceed narrower analytics requirements
  • Self-hosted deployment may not fit teams seeking a simpler platform model
Our verdict

Feelingstream is a conversation-intelligence platform for contact centres and sales teams. It analyses calls, chats, and emails through multilingual speech-to-text transcription, automatic summaries, quality scoring, sentiment analysis,…

Read the review →

SESTEK Analytics analyzes voice, chat, and video conversations for contact centers. It converts interactions into searchable text and evaluates customer intent, sentiment, acoustic signals, agent performance, and operational trends. The…

Read the review →
  1. FeelingstreamSpeech Analytics Software 8.5Pricing on request
  2. SESTEK AnalyticsSpeech Analytics Software 8.4Pricing on request

Strengths and trade-offs

  • Feelingstream — where it wins

    • Supports multilingual transcription, summaries, scoring, and sentiment analysis
    • Combines post-call analytics with real-time agent assistance
    • Includes compliance monitoring, PII masking, and conversation anonymisation

    Where it doesn't

    • Pricing requires contact with the vendor
    • The broad feature set may exceed narrow analytics needs
    • Self-hosted deployment and API integration may require technical resources

  • SESTEK Analytics — where it wins

    • Combines speech, acoustic, sentiment, and LLM-based conversation analysis
    • Includes real-time alerts, quality evaluations, coaching, and KPI dashboards
    • Integrates with Genesys, Avaya, Five9, Cisco, Zoom, NICE, and Huawei

    Where it doesn't

    • Pricing is handled through contact sales
    • Its broad feature set may exceed narrower analytics requirements
    • Self-hosted deployment may not fit teams seeking a simpler platform model
  • Feelingstream8.5/10 · Pricing on request

    A multilingual analytics suite combining coaching, compliance monitoring, and live agent guidance.

    Visit FeelingstreamFull verdict →
  • SESTEK Analytics8.4/10 · Pricing on request

    A broad contact-center analytics platform for teams needing real-time insight and QA.

    Visit SESTEKFull verdict →

More comparisons

All speech analytics software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update