Verint Speech Analytics vs Feelingstream

Verint Speech Analytics9.3Visit Feelingstream8.5Visit

Higher score Verint Speech Analytics #1 in Speech Analytics Software 9.3/10 Pricing on request ✓ 1 of 3 features Visit Verint

vs

Feelingstream #7 in Speech Analytics Software 8.5/10 Pricing on request ✓ 3 of 3 features Visit Feelingstream

• Verint Speech Analytics fits best

  Large organizations analyzing recorded calls

• Feelingstream fits best

  Multilingual contact centres needing coaching

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Side by side

Feature	Verint Speech Analytics 9.3/10 Visit ↗	Feelingstream 8.5/10 Visit ↗
At a glance
Editor score	9.3	8.5
Ranking	#1 in Speech Analytics Software	#7 in Speech Analytics Software
Best for	Large organizations analyzing recorded calls	Multilingual contact centres needing coaching
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Self-hosted	Cloud, Self-hosted
Platforms	Web	Web
Support	Phone, Community · 24/7	Email
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS	ISO 27001, GDPR, 2FA
Integrations	500+ integrations	11 integrations
Built for	Enterprise	Mid-market, Enterprise
Features Verint Speech Analytics 1/3 · Feelingstream 3/3
Sentiment analysis	✓	✓
Compliance monitoring	Not checked yet	✓ (best)
Coaching features	Not checked yet	✓ (best)
Specs
Analysis mode	Not checked yet	Both
Supported languages	Not checked yet	Not checked yet
Data retention	Not checked yet	Not checked yet
Our review
Pros	Transcribes and searches recorded calls by keyword, phrase, or category Finds sentiment, themes, trends, and compliance issues across calls Combines transcripts, emotions, topics, recordings, and evaluations in one player	Supports multilingual transcription, summaries, scoring, and sentiment analysis Combines post-call analytics with real-time agent assistance Includes compliance monitoring, PII masking, and conversation anonymisation
Cons	Voice-only channel coverage limits analysis beyond recorded calls Pricing requires a contact-sales process Broader omnichannel coverage requires Text Analytics alongside Speech Analytics	Pricing requires contact with the vendor The broad feature set may exceed narrow analytics needs Self-hosted deployment and API integration may require technical resources
Our verdict	Verint Speech Analytics is enterprise contact-center software for analyzing recorded voice interactions. It is designed for contact-center analysts, supervisors, quality teams, and executives who need to examine large volumes of customer… Read the review →	Feelingstream is a conversation-intelligence platform for contact centres and sales teams. It analyses calls, chats, and emails through multilingual speech-to-text transcription, automatic summaries, quality scoring, sentiment analysis,… Read the review →

Strengths and trade-offs

• Verint Speech Analytics — where it wins

  • Transcribes and searches recorded calls by keyword, phrase, or category
  • Finds sentiment, themes, trends, and compliance issues across calls
  • Combines transcripts, emotions, topics, recordings, and evaluations in one player

  Where it doesn't

  • Voice-only channel coverage limits analysis beyond recorded calls
  • Pricing requires a contact-sales process
  • Broader omnichannel coverage requires Text Analytics alongside Speech Analytics

• Feelingstream — where it wins

  • Supports multilingual transcription, summaries, scoring, and sentiment analysis
  • Combines post-call analytics with real-time agent assistance
  • Includes compliance monitoring, PII masking, and conversation anonymisation

  Where it doesn't

  • Pricing requires contact with the vendor
  • The broad feature set may exceed narrow analytics needs
  • Self-hosted deployment and API integration may require technical resources

• Verint Speech Analytics9.3/10 · Pricing on request

  Enterprise voice analytics for transcription, discovery, sentiment, compliance, and GenAI queries.

  Visit VerintFull verdict →
• Feelingstream8.5/10 · Pricing on request

  A multilingual analytics suite combining coaching, compliance monitoring, and live agent guidance.

  Visit FeelingstreamFull verdict →