Featurebase vs Upvoty

Featurebase8.6Visit Upvoty6.5Visit

Higher score Featurebase #7 in Customer Feedback Software 8.6/10 Free plan Free plan✓ 5 of 6 features Visit Featurebase

vs

Upvoty #27 in Customer Feedback Software 6.5/10 14-day trial Free trial✓ 4 of 6 features Visit Upvoty

• Featurebase fits best

  All-in-one feedback and support teams

• Upvoty fits best

  Affordable boards and roadmaps

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	Featurebase 8.6/10 Visit ↗	Upvoty 6.5/10 Visit ↗
At a glance
Editor score	8.6	6.5
Ranking	#7 in Customer Feedback Software	#27 in Customer Feedback Software
Best for	All-in-one feedback and support teams	Affordable boards and roadmaps
Pricing model	Free plan + paid	Paid
Starting price	$29/seat/mo	$15/mo (best)
Free plan	✓ (best)	—
Free trial	—	14 days
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Live chat, Docs	Email
Compliance	GDPR, SOC 2	SSO/SAML
Integrations	13 integrations	12 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Featurebase 5/6 · Upvoty 4/6
NPS surveys	✓ (best)	Not checked yet
Feature requests	✓	✓
Feedback portal	✓	✓
In-app feedback	✓	✓
Product roadmap	✓	✓
Sentiment analysis	Not checked yet	Not checked yet
Specs
Feedback response limit	Not checked yet	Not checked yet
Our review
Pros	Combines inbox, feedback portals, surveys, roadmaps, and changelogs Free plan includes unlimited conversations and unified ticketing Supports NPS, CSAT, AI analysis, widgets, and major integrations	Unlimited boards and tracked users on every plan Roadmaps, changelogs, widgets, moderation, and analytics AI duplicate matching plus API, webhooks, and integrations
Cons	Advanced workflows and automations begin on the Professional plan SSO and identity management are limited to Enterprise Paid plans use per-seat pricing with annual billing rates	No unlimited free plan Web access only Power and Super are limited to one project
Our verdict	Featurebase brings customer support and product feedback into one workspace for startups, product teams, support teams, and go-to-market teams. Its scope covers a unified inbox and ticketing, feedback portals with voting and comments,… Read the review →	Upvoty is a customer feedback platform for product teams that want a structured way to collect, organize, and communicate customer input. Users can submit feature requests, bug reports, and ideas, then vote, comment, and follow progress… Read the review →

Strengths and trade-offs

• Featurebase — where it wins

  • Combines inbox, feedback portals, surveys, roadmaps, and changelogs
  • Free plan includes unlimited conversations and unified ticketing
  • Supports NPS, CSAT, AI analysis, widgets, and major integrations

  Where it doesn't

  • Advanced workflows and automations begin on the Professional plan
  • SSO and identity management are limited to Enterprise
  • Paid plans use per-seat pricing with annual billing rates

• Upvoty — where it wins

  • Unlimited boards and tracked users on every plan
  • Roadmaps, changelogs, widgets, moderation, and analytics
  • AI duplicate matching plus API, webhooks, and integrations

  Where it doesn't

  • No unlimited free plan
  • Web access only
  • Power and Super are limited to one project

• Featurebase8.6/10 · Free plan

  A broad feedback and support workspace with a useful free plan and AI features.

  Visit FeaturebaseFull verdict →
• Upvoty6.5/10 · 14-day trial

  An affordable feedback hub with strong roadmaps, integrations, and no free plan.

  Visit UpvotyFull verdict →