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Head-to-head · Employee Benefits Support Software

Employee Navigator vs HealthJoy

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Employee Navigator #4 in Employee Benefits Support Software 8.4/10 Pricing on request ✓ 0 of 4 features Visit site
HealthJoy #6 in Employee Benefits Support Software 7.7/10 Pricing on request ✓ 0 of 4 features Visit HealthJoy

Employee Navigator leads on 0 checks, HealthJoy on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreEmployee Navigator · 8.4/10

Employee Navigator scores higher on our rubric for employee benefits support software: 8.4 against 7.7 out of 10; our editors rank them #4 and #6.

Employee Navigator is the better fit for employers managing enrollment, plan comparison, and HR tasks. HealthJoy is the better fit for employees seeking benefits guidance and healthcare support.

  • Employee Navigator fits best

    Employers managing enrollment, plan comparison, and HR tasks

  • HealthJoy fits best

    Employees seeking benefits guidance and healthcare support

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Employee Navigator 8.4/10 Visit ↗ HealthJoy 7.7/10 Visit ↗
At a glance
Editor score 8.4 7.7
Ranking #4 in Employee Benefits Support Software #6 in Employee Benefits Support Software
Best for Employers managing enrollment, plan comparison, and HR tasks Employees seeking benefits guidance and healthcare support
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — —
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Docs Email, Phone, Live chat, Docs · 24/7
Compliance SOC 2, GDPR, HIPAA, 2FA HIPAA
Integrations 600+ integrations 6 integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Employee Navigator 0/4 · HealthJoy 0/4
Benefits enrollment Not checked yet Not checked yet
Open enrollment tools Not checked yet Not checked yet
HRIS/payroll sync Not checked yet Not checked yet
Carrier integrations Not checked yet Not checked yet
Specs
Support channels Not checked yet Not checked yet
Mobile access Not checked yet Not checked yet
Employee limit Not checked yet Not checked yet
Our review
Pros
  • Supports self-enrollment, plan comparison, and life-event tracking
  • Connects with carriers, payroll providers, and TPAs
  • Includes ACA eligibility tracking and 1094-C/1095-C filing
  • Personalized enrollment decision support and a benefits wallet
  • 24/7 JoyAI answers and a 24/7/365 human healthcare concierge
  • Connects HSA, FSA, HRA and 401(k) accounts
Cons
  • Plan prices require contacting sales
  • Advanced capabilities are split across four broker plans
  • COBRA administration is provided through integrated partners
  • Employee access requires a company membership
  • Employers must contact sales for pricing
  • Its broad service may exceed the needs of teams seeking only benefits information
Our verdict

Employee Navigator brings benefits enrollment and HR administration together for brokers, employers, and their clients. Employees can compare and select plans, complete self-enrollment, track life events and beneficiaries, and review…

Read the review →

HealthJoy brings benefits information, enrollment guidance, care navigation and wellness tools together for employees, with plan delivery and engagement capabilities for employers and benefit consultants. Employees access it through web,…

Read the review →
  1. Employee NavigatorEmployee Benefits Support Software 8.4Pricing on request
  2. HealthJoyEmployee Benefits Support Software 7.7Pricing on request

Strengths and trade-offs

  • Employee Navigator — where it wins

    • Supports self-enrollment, plan comparison, and life-event tracking
    • Connects with carriers, payroll providers, and TPAs
    • Includes ACA eligibility tracking and 1094-C/1095-C filing

    Where it doesn't

    • Plan prices require contacting sales
    • Advanced capabilities are split across four broker plans
    • COBRA administration is provided through integrated partners

  • HealthJoy — where it wins

    • Personalized enrollment decision support and a benefits wallet
    • 24/7 JoyAI answers and a 24/7/365 human healthcare concierge
    • Connects HSA, FSA, HRA and 401(k) accounts

    Where it doesn't

    • Employee access requires a company membership
    • Employers must contact sales for pricing
    • Its broad service may exceed the needs of teams seeking only benefits information
  • Employee Navigator8.4/10 · Pricing on request

    A broad benefits administration platform with enrollment, integrations, and ACA reporting.

    Visit siteFull verdict →
  • HealthJoy7.7/10 · Pricing on request

    Pairs enrollment guidance and healthcare support with connected benefits accounts.

    Visit HealthJoyFull verdict →

More comparisons

All employee benefits support software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update