Head-to-head · Grievance Management Software
eMembership vs Toby
eMembership leads on 0 checks, Toby on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreeMembership · 8.1/10
- Most featureseMembership · 3 of 5
eMembership scores higher on our rubric for grievance management software: 8.1 against 8.0 out of 10; our editors rank them #5 and #6.
eMembership is the better fit for unions needing mobile grievance and arbitration tracking. Toby is the better fit for HR teams managing complex employee-relations cases.
- eMembership fits best
Unions needing mobile grievance and arbitration tracking
- Toby fits best
HR teams managing complex employee-relations cases
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Side by side
| Feature | eMembership 8.1/10 Visit ↗ | Toby 8.0/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.1 | 8.0 |
| Ranking | #5 in Grievance Management Software | #6 in Grievance Management Software |
| Best for | Unions needing mobile grievance and arbitration tracking | HR teams managing complex employee-relations cases |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request | $1,484/yr |
| Free plan | — | — |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web, iOS, Android | Web |
| Support | Email, Phone, Docs | |
| Compliance | SOC 2, ISO 27001, HIPAA, PCI DSS | HIPAA, GDPR, SSO/SAML, 2FA |
| Integrations | 6 integrations | 11 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features eMembership 3/5 · Toby 0/5 | ||
| Anonymous reporting | Not checked yet | Not checked yet |
| Escalation rules | Not checked yet | Not checked yet |
| Case status tracking | ✓ (best) | Not checked yet |
| Audit trail | ✓ (best) | Not checked yet |
| Reports and exports | ✓ (best) | Not checked yet |
| Specs | ||
| Case assignment | Manual | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | eMembership is a cloud-hosted union management platform from Winmill Software, designed for labor organizations ranging from small locals to large international unions. Its configurable modules cover member records, dues, grievances,… Read the review → |
Toby brings employee-relations work into structured cases for HR teams handling investigations, performance improvement plans, complaints, accommodations, and terminations. Case numbering, party roles, status workflows, and legal-hold… Read the review → |
Strengths and trade-offs
eMembership — where it wins
- Configurable grievance stages with records, deadlines, documents, and meeting logs
- Arbitration scheduling includes hearing notes and outcome records
- Mobile apps, member portal access, and calendar integrations extend reach
Where it doesn't
- Case assignment is manual rather than automated
- Pricing requires a sales process and separately quoted implementation
- Support is available by email, phone, and documentation, but not 24/7
Toby — where it wins
- Structured cases cover investigations, complaints, PIPs, accommodations, and terminations
- Audit ledger supports CSV and JSON exports with tamper-evident chaining
- Legal-reviewed drafts and jurisdiction-specific answers support HR workflows
Where it doesn't
- No free plan; listed paid plans start at $124 per month billed annually
- Startup limits legal-reviewed workflow drafts to 10 per month
- Grievance intake and deadline tracking are not specified
- eMembership8.1/10 · Pricing on request
A union-focused platform for managing grievance lifecycles, arbitration, deadlines, and member access.
Visit eMembershipFull verdict → - Toby8.0/10 · Paid
Toby organizes ER cases, legal-reviewed documents, and employment-law guidance in one workspace.
Visit TobyFull verdict →
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All grievance management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update




