Toby
Toby: A structured HR case system with legal workflows, audits, documents, and integrations. Ranked #17 of 47 in HR Case Management Software by our editors (7.8/10); pricing: Paid; best for employee-relations teams needing legal workflows.
At a glance
- Editor score7.8 / 10
- PricingPaid
- Best forEmployee-relations teams needing legal workflows
- Free planNo
- Paid from$1,484/yr
- Workflow automationYes
- Facts checked20 Sep 2026
Where it wins
- Structured cases for investigations, PIPs, complaints, and terminations
- Tamper-evident audit ledger with CSV and JSON exports
- Legal-reviewed documents and jurisdiction-specific law answers
Where it doesn't
- No free plan; entry pricing is $124 per month billed annually
- Invitation-only and sales-gated access
- Web-only platform
Our verdict on Toby
Toby is an Employee Relations operating system for HR teams managing investigations, performance improvement plans, complaints, accommodations, and terminations. It organizes work into structured cases with party records, case numbers, status workflows, legal-hold controls, audit trails, document drafts, and exports. The product is aimed at teams that need defensible HR records alongside employment-law guidance, rather than a general-purpose HR help desk.
Pricing is paid and workspace-based, with billing typically annual. The Startup plan costs $1,484 per year or $149 per month and includes unlimited cases, 10 workflow drafts with legal review per month, 100 Vault documents, Slack, Google Workspace, and BambooHR connectors, plus email support with a 2-business-day response. Starter costs $2,978 per year or $299 per month and adds unlimited workflow drafts with legal review, 500 Vault documents, 11 integrations, a cross-case pattern-detection watch list, and next-business-day email support. Team costs $8,954 per year or $899 per month, adding unlimited Vault documents, SAML/SSO, custom workflow templates, onboarding services, and priority support with a 4-hour response. Enterprise adds SCIM, BYOK encryption, AWS Bedrock private inference, an EU data residency option, and a dedicated success manager with a 1-hour SLA.
Its strongest fit is for organizations that value legal workflow depth and traceable records. Toby combines a SHA-256 chained audit ledger, an indexed HR document vault with conflict detection and bulk analysis, legal-reviewed document generation, law references, regulatory updates, and AI-assisted answers with jurisdiction-specific citations. Integrations span HRIS, ATS, messaging, document, and e-signature tools, including Workday, Rippling, Gusto, Greenhouse, Lever, Ashby, Microsoft Teams, and DocuSign. Choose Toby for structured employee-relations operations and legal defensibility; teams seeking a free, open-source, or non-web platform should look elsewhere.
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Toby pricing
Toby fact sheet
| Free plan | No |
|---|---|
| Paid from | $1,484/yr |
| Case intake options | Not verified |
| Workflow automation | Yes |
| SLA tracking | Not verified |
| HR knowledge base | Yes |
| Request catalog | Not verified |
| HRIS synchronization | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | HIPAA, GDPR, SSO/SAML, 2FA |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 11 integrations: Slack, Microsoft Teams, Google Workspace, DocuSign, BambooHR, Rippling … See all → |
| Pricing | Paid (source) |
| Website | hiretoby.com |
| Facts checked | 20 Sep 2026 |
Toby integrations
Toby lists 11 integrations on its own site.
- Slack
- Microsoft Teams
- Google Workspace
- DocuSign
- BambooHR
- Rippling
- Workday
- Gusto
- Greenhouse
- Lever
- Ashby
Alternatives to Toby
- ServiceNow HR Service DeliveryA broad enterprise HR service delivery suite with strong intake, workflow, AI, and integration coverage.9.4
- Workday HelpA Workday-centered HR case system with self-service, routing, SLAs, and omnichannel intake.9.3
- Oracle HR Help DeskA capable HR help desk for organizations already invested in Oracle Fusion Cloud HCM.9.2
Also Ranked In
Toby is ranked in 5 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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