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Head-to-head · Grievance Management Software

HR Acuity vs Toby

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score HR Acuity #2 in Grievance Management Software 8.8/10 Pricing on request ✓ 0 of 5 features Visit HR Acuity
Toby #6 in Grievance Management Software 8.0/10 Paid ✓ 0 of 5 features Visit Toby

HR Acuity leads on 0 checks, Toby on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHR Acuity · 8.8/10

HR Acuity scores higher on our rubric for grievance management software: 8.8 against 8.0 out of 10; our editors rank them #2 and #6.

HR Acuity is the better fit for mid-market and enterprise HR teams handling investigations. Toby is the better fit for HR teams managing complex employee-relations cases.

  • HR Acuity fits best

    Mid-market and enterprise HR teams handling investigations

  • Toby fits best

    HR teams managing complex employee-relations cases

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature HR Acuity 8.8/10 Visit ↗ Toby 8.0/10 Visit ↗
At a glance
Editor score 8.8 8.0
Ranking #2 in Grievance Management Software #6 in Grievance Management Software
Best for Mid-market and enterprise HR teams handling investigations HR teams managing complex employee-relations cases
Pricing model Paid Paid
Starting price Pricing on request $1,484/yr
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Email, Phone, Docs Email
Compliance SOC 2, ISO 27001, GDPR HIPAA, GDPR, SSO/SAML, 2FA
Integrations 12 integrations 11 integrations
Built for Enterprise, Mid-market Small business, Mid-market, Enterprise
Features HR Acuity 0/5 · Toby 0/5
Anonymous reporting Not checked yet Not checked yet
Escalation rules Not checked yet Not checked yet
Case status tracking Not checked yet Not checked yet
Audit trail Not checked yet Not checked yet
Reports and exports Not checked yet Not checked yet
Specs
Case assignment Not checked yet Not checked yet
Our review
Pros
  • Accepts concerns online or by hotline, with anonymous two-way messaging
  • Guided investigations include workflows, interview templates and audit-ready records
  • Syncs with major HRIS and HCM systems and adds case analytics
  • Structured cases cover investigations, complaints, PIPs, accommodations, and terminations
  • Audit ledger supports CSV and JSON exports with tamper-evident chaining
  • Legal-reviewed drafts and jurisdiction-specific answers support HR workflows
Cons
  • Pricing requires contacting sales, which makes budget comparison less direct
  • Built for mid-market and enterprise organizations, not smaller teams
  • No full 24/7 support; weekday technical support hours are documented
  • No free plan; listed paid plans start at $124 per month billed annually
  • Startup limits legal-reviewed workflow drafts to 10 per month
  • Grievance intake and deadline tracking are not specified
Our verdict

HR Acuity is a cloud-based employee-relations and HR case management platform for enterprise and mid-market HR, employee-relations, compliance and legal teams. It centralizes workplace concerns, investigations, documentation, workflows,…

Read the review →

Toby brings employee-relations work into structured cases for HR teams handling investigations, performance improvement plans, complaints, accommodations, and terminations. Case numbering, party roles, status workflows, and legal-hold…

Read the review →
  1. HR AcuityGrievance Management Software 8.8Pricing on request
  2. TobyGrievance Management Software 8.0Paid

Strengths and trade-offs

  • HR Acuity — where it wins

    • Accepts concerns online or by hotline, with anonymous two-way messaging
    • Guided investigations include workflows, interview templates and audit-ready records
    • Syncs with major HRIS and HCM systems and adds case analytics

    Where it doesn't

    • Pricing requires contacting sales, which makes budget comparison less direct
    • Built for mid-market and enterprise organizations, not smaller teams
    • No full 24/7 support; weekday technical support hours are documented

  • Toby — where it wins

    • Structured cases cover investigations, complaints, PIPs, accommodations, and terminations
    • Audit ledger supports CSV and JSON exports with tamper-evident chaining
    • Legal-reviewed drafts and jurisdiction-specific answers support HR workflows

    Where it doesn't

    • No free plan; listed paid plans start at $124 per month billed annually
    • Startup limits legal-reviewed workflow drafts to 10 per month
    • Grievance intake and deadline tracking are not specified
  • HR Acuity8.8/10 · Pricing on request

    A centralized case and investigation platform for employee-relations teams.

    Visit HR AcuityFull verdict →
  • Toby8.0/10 · Paid

    Toby organizes ER cases, legal-reviewed documents, and employment-law guidance in one workspace.

    Visit TobyFull verdict →

More comparisons

All grievance management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update