eMembership
eMembership: A union-focused platform for managing grievance lifecycles, arbitration, deadlines, and member access. Ranked #5 of 23 in Grievance Management Software by our editors (8.1/10); pricing: Pricing on request; best for unions needing mobile grievance and arbitration tracking.
At a glance
- Editor score8.1 / 10
- PricingPricing on request
- Best forUnions needing mobile grievance and arbitration tracking
- Free planNo
- Founded2008 · New York, New York, United States
- Facts checked24 Sep 2026
Where it wins
- Configurable grievance stages with records, deadlines, documents, and meeting logs
- Arbitration scheduling includes hearing notes and outcome records
- Mobile apps, member portal access, and calendar integrations extend reach
Where it doesn't
- Case assignment is manual rather than automated
- Pricing requires a sales process and separately quoted implementation
- Support is available by email, phone, and documentation, but not 24/7
Our verdict on eMembership
eMembership is a cloud-hosted union management platform from Winmill Software, designed for labor organizations ranging from small locals to large international unions. Its configurable modules cover member records, dues, grievances, organizing, dispatch, communications, reporting, and self-service. The Grievances module handles intake, configurable lifecycle stages, case records, deadlines, notes, documents, meetings, and outcomes. Members can also file grievances and view status through an optional portal, while web, iOS, Android, and API access support office and mobile workflows.
The platform uses a module-based subscription, with pricing quoted after a discovery process. Published commercial terms describe a flat annual subscription plus a one-time implementation, rather than fixed public amounts. Integrations include Google Calendar and Outlook for scheduling, along with Mailchimp, SendGrid, Twilio, and Azure Communication Services for communications. Calendar export helps teams track grievance steps and assigned tasks, while reports and queries can be exported to Excel. These options make eMembership a fit for unions that want grievance operations connected to broader member and communications processes.
Its strongest functional focus is the grievance lifecycle and arbitration record. Teams can monitor workload and case status, schedule hearings, retain hearing notes, and record outcomes in one system. The deployment supports cloud and mobile use, and the listed compliance posture includes SOC 2, ISO 27001, HIPAA, and PCI DSS. Case assignment remains manual, so organizations seeking automated routing may need another approach. Support is provided through email, phone, and documentation. Unions choosing eMembership should value configurable grievance administration, deadline visibility, and member access; organizations wanting transparent self-service pricing or fully automated assignment should compare alternatives.
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eMembership pricing
eMembership fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Anonymous reporting | Not verified |
| Case assignment | Manual |
| Escalation rules | Not verified |
| Case status tracking | Yes |
| Audit trail | Yes |
| Reports and exports | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, HIPAA, PCI DSS |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Google Calendar, Outlook, Mailchimp, SendGrid, Twilio, Azure Communication Services See all → |
| Pricing | Pricing on request (source) |
| Website | emembership.winmill.com |
| Facts checked | 24 Sep 2026 |
eMembership integrations
eMembership lists 6 integrations on its own site.
- Google Calendar
- Outlook
- Mailchimp
- SendGrid
- Twilio
- Azure Communication Services
See all eMembership integrations →
Alternatives to eMembership
- Tyler Labor Relations Case ManagementA public-sector case system for tracking labor claims and grievances through resolution.9.1
- HR AcuityA centralized case and investigation platform for employee-relations teams.8.8
- Civica Complaints ManagementA configurable cloud case-management system for formal complaints and escalations.8.6
See all eMembership alternatives →
eMembership vs the competition
- eMembership vs Tyler Labor Relations Case Management
- eMembership vs HR Acuity
- eMembership vs Civica Complaints Management
- eMembership vs AllVoices HR Case Management
- eMembership vs Toby
- eMembership vs empower
Compare eMembership with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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