Eckoh Secure Payments vs Sycurio

ESEckoh Secure Payments7.8Visit Sycurio7.6Visit

Higher score ES Eckoh Secure Payments #3 in Contact Center Payments Software 7.8/10 Pricing on request ✓ 3 of 3 features Contact Eckoh

vs

Sycurio #4 in Contact Center Payments Software 7.6/10 Pricing on request ✓ 3 of 3 features Contact Sycurio

• Eckoh Secure Payments fits best

  Mid-market and enterprise contact centers

• Sycurio fits best

  Mid-market and enterprise contact centers

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Side by side

Feature	ESEckoh Secure Payments 7.8/10 Visit ↗	Sycurio 7.6/10 Visit ↗
At a glance
Editor score	7.8	7.6
Ranking	#3 in Contact Center Payments Software	#4 in Contact Center Payments Software
Best for	Mid-market and enterprise contact centers	Mid-market and enterprise contact centers
Pricing model	Paid	Paid
Starting price	Pricing on request	Pricing on request
Free plan	Not checked yet	—
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Compliance	PCI DSS	PCI DSS
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features Eckoh Secure Payments 3/3 · Sycurio 3/3
Agent payment capture	✓	✓
Automated voice payments	✓	✓
PCI compliance	✓	✓
Specs
Payment channels	Voice	Not checked yet
Payment methods	credit cards, debit cards	credit cards, debit cards
Contact center integrations	Not checked yet	Not checked yet
Our review
Pros	Supports agent-assisted card capture without agents handling sensitive card data Masks payment data during telephone interactions Offers automated voice payment flows for credit and debit cards	Supports agent-assisted, automated voice and digital payment capture Tokenizes payment data and reduces PCI DSS scope Covers voice, web and chat payment channels
Cons	Supports voice rather than a broader set of payment channels Requires contacting Eckoh for pricing Designed for contact-center environments, not self-serve checkout	Pricing requires contacting Sycurio Specific integration availability can vary by deployment Payment-method support can vary by deployment
Our verdict	Eckoh Secure Payments is a cloud service for taking card payments in contact-center calls while keeping sensitive payment data out of agents’ direct handling. It is aimed at mid-market and enterprise organizations with customer-service… Read the review →	Sycurio provides payment-security software for contact centers that accept card payments during customer-service interactions. It is aimed at mid-market and enterprise organizations that want agents to take payments without directly seeing… Read the review →

Strengths and trade-offs

• Eckoh Secure Payments — where it wins

  • Supports agent-assisted card capture without agents handling sensitive card data
  • Masks payment data during telephone interactions
  • Offers automated voice payment flows for credit and debit cards

  Where it doesn't

  • Supports voice rather than a broader set of payment channels
  • Requires contacting Eckoh for pricing
  • Designed for contact-center environments, not self-serve checkout

• Sycurio — where it wins

  • Supports agent-assisted, automated voice and digital payment capture
  • Tokenizes payment data and reduces PCI DSS scope
  • Covers voice, web and chat payment channels

  Where it doesn't

  • Pricing requires contacting Sycurio
  • Specific integration availability can vary by deployment
  • Payment-method support can vary by deployment

• ESEckoh Secure Payments7.8/10 · Pricing on request

  Voice-focused card payment security for contact-center teams; pricing is sales-led.

  Contact EckohFull verdict →
• Sycurio7.6/10 · Pricing on request

  A contact-center payment security platform spanning agent, voice and digital capture.

  Contact SycurioFull verdict →