Crisp vs Landbot

Crisp8.7Visit Landbot8.4Visit

Higher score Crisp #5 in Website Chatbot Software 8.7/10 Free plan · 14-day trial Free planFree trial✓ 0 of 3 features Visit Crisp

vs

Landbot #8 in Website Chatbot Software 8.4/10 Free plan · 14-day trial Free planFree trial✓ 0 of 3 features Visit Landbot

• Crisp fits best

  Small teams combining website chat and shared support

• Landbot fits best

  Teams designing guided website and WhatsApp flows

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Side by side

Feature	Crisp 8.7/10 Visit ↗	Landbot 8.4/10 Visit ↗
At a glance
Editor score	8.7	8.4
Ranking	#5 in Website Chatbot Software	#8 in Website Chatbot Software
Best for	Small teams combining website chat and shared support	Teams designing guided website and WhatsApp flows
Pricing model	Free plan + paid	Free plan + paid
Starting price	$45/mo	€32/mo
Free plan	✓	✓
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days · no card needed
Deployment	Cloud, Desktop, Mobile	Cloud, Browser extension
Platforms	Web, Windows, macOS, iOS, Android	Web
Support	Email, Live chat, Docs	Email, Live chat, Community, Docs
Compliance	GDPR, 2FA	SOC 2, GDPR
Integrations	2,000+ integrations	20+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Crisp 0/3 · Landbot 0/3
AI answers	Not checked yet	Not checked yet
Lead qualification	Not checked yet	Not checked yet
Visitor routing	Not checked yet	Not checked yet
Specs
Deployment options	Not checked yet	Not checked yet
Listed integrations	Not checked yet	Not checked yet
Our review
Pros	Free plan includes a website chat widget and 2 agents Shared inbox supports live conversations across messaging channels AI agents, workflows, and visitor monitoring broaden support options	Visual builder combines rule-based flows, templates, and AI workflow generation AI agents can answer from a customer-provided knowledge base Supports lead routing and handoff to human agents across multiple channels
Cons	Free plan includes only 2 agents Monthly workspace prices rise from $45 to $295 across paid tiers Included agent counts differ by tier, so larger teams may need a higher plan	Free plan is limited to 100 chats monthly and has no AI chats Starter limits usage to 500 chats and 100 AI chats monthly WhatsApp capabilities require a higher-tier plan
Our verdict	Crisp brings website chat together with a shared inbox for support, sales, and marketing teams. It is aimed at organizations that want to manage live conversations alongside customer profiles, a knowledge base, automation, and AI chat… Read the review →	Landbot gives marketing, sales, support, and revenue teams a no-code way to build guided conversations for websites, WhatsApp Business, Facebook Messenger, and API-connected channels. Its visual drag-and-drop builder supports rules,… Read the review →

Strengths and trade-offs

• Crisp — where it wins

  • Free plan includes a website chat widget and 2 agents
  • Shared inbox supports live conversations across messaging channels
  • AI agents, workflows, and visitor monitoring broaden support options

  Where it doesn't

  • Free plan includes only 2 agents
  • Monthly workspace prices rise from $45 to $295 across paid tiers
  • Included agent counts differ by tier, so larger teams may need a higher plan

• Landbot — where it wins

  • Visual builder combines rule-based flows, templates, and AI workflow generation
  • AI agents can answer from a customer-provided knowledge base
  • Supports lead routing and handoff to human agents across multiple channels

  Where it doesn't

  • Free plan is limited to 100 chats monthly and has no AI chats
  • Starter limits usage to 500 chats and 100 AI chats monthly
  • WhatsApp capabilities require a higher-tier plan

• Crisp8.7/10 · Free plan · 14-day trial

  Crisp pairs a free website chat tier with live support, AI workflows, and omnichannel messaging.

  Visit CrispFull verdict →
• Landbot8.4/10 · Free plan · 14-day trial

  A visual flow builder with AI agents, lead workflows, and human handoff.

  Visit LandbotFull verdict →