ConnectWise ScreenConnect vs ISL Online

ConnectWise ScreenConnect8.7Visit ISL Online8.6Visit

Higher score ConnectWise ScreenConnect #8 in Remote Desktop Software 8.7/10 14-day trial Free trial✓ 3 of 3 features Visit ScreenConnect

vs

ISL Online #9 in Remote Desktop Software 8.6/10 15-day trial Free trial✓ 3 of 3 features Visit ISL Online

• ConnectWise ScreenConnect fits best

  Professional support teams needing self-hosting

• ISL Online fits best

  Organizations needing self-hosting and enterprise controls

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Side by side

Feature	ConnectWise ScreenConnect 8.7/10 Visit ↗	ISL Online 8.6/10 Visit ↗
At a glance
Editor score	8.7	8.6
Ranking	#8 in Remote Desktop Software	#9 in Remote Desktop Software
Best for	Professional support teams needing self-hosting	Organizations needing self-hosting and enterprise controls
Pricing model	Paid	Paid
Starting price	$30/mo	$16.90/user/mo (best)
Free plan	—	—
Free trial	14 days	15 days
Free trial length	14 days	15 days · no card needed
Deployment	Cloud, Self-hosted	Cloud, Self-hosted, Mobile, Desktop
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Live chat, Community, Docs · 24/7	Email, Live chat, Phone, Tickets, Community, Docs · 24/7
Compliance	SOC 2, HIPAA, PCI DSS, SSO/SAML, 2FA	ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA
Integrations	100+ integrations	6 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features ConnectWise ScreenConnect 3/3 · ISL Online 3/3
File transfer	✓	✓
Session recording	✓	✓
Mobile apps	✓	✓
Specs
Access mode	Both	Both
Supported platforms	Windows, macOS, Linux, iOS, Android	Windows, macOS, Linux, iOS, Android
Managed devices	10 devices	10 devices
Our review
Pros	Supports attended and unattended remote access Offers recording, command-line tools, and file transfer Runs across major desktop, mobile, browser, and self-hosted environments	Supports attended support, unattended access, RDP, and SSH connections Offers session recording with chat, audio, video, and annotations Provides self-hosted, private-cloud, SSO/SAML, and mass-deployment options
Cons	One permits one license, one session, and 10 unattended agents Premium features require higher annual-billing tiers Enterprise licensing uses custom pricing and contract options	There is no permanent free plan after the 15-day trial Standard is limited to 40 licensed users and 1000 managed devices The wide feature set may exceed the needs of small support teams
Our verdict	ConnectWise ScreenConnect is remote support and remote access software for IT teams, managed service providers, and internal support departments. Technicians can view and control computers and mobile devices, support attended sessions,… Read the review →	ISL Online is remote desktop software for IT teams, help desks, and organizations supporting computers and mobile devices. It covers both attended customer support and unattended access, with connections available through web, Windows,… Read the review →

Strengths and trade-offs

• ConnectWise ScreenConnect — where it wins

  • Supports attended and unattended remote access
  • Offers recording, command-line tools, and file transfer
  • Runs across major desktop, mobile, browser, and self-hosted environments

  Where it doesn't

  • One permits one license, one session, and 10 unattended agents
  • Premium features require higher annual-billing tiers
  • Enterprise licensing uses custom pricing and contract options

• ISL Online — where it wins

  • Supports attended support, unattended access, RDP, and SSH connections
  • Offers session recording with chat, audio, video, and annotations
  • Provides self-hosted, private-cloud, SSO/SAML, and mass-deployment options

  Where it doesn't

  • There is no permanent free plan after the 15-day trial
  • Standard is limited to 40 licensed users and 1000 managed devices
  • The wide feature set may exceed the needs of small support teams

• ConnectWise ScreenConnect8.7/10 · 14-day trial

  A broad remote-support platform with self-hosting, mobile apps, recording, and tiered access.

  Visit ScreenConnectFull verdict →
• ISL Online8.6/10 · 15-day trial

  A broad remote-access suite for organizations that need self-hosting and enterprise controls.

  Visit ISL OnlineFull verdict →