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Head-to-head · Patient Case Management

CommCare vs Findhelp

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score CommCare #5 in Patient Case Management 7.1/10 Free plan · paid from $100/mo (annual) Free plan✓ 0 of 6 features Visit CommCare
Findhelp #6 in Patient Case Management 7.0/10 Free plan · paid from $5,400/yr Free plan✓ 5 of 6 features Visit Findhelp

CommCare leads on 0 checks, Findhelp on 5, and 1 is even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCommCare · 7.1/10
  • Free planboth
  • Most featuresFindhelp · 5 of 6

CommCare scores higher on our rubric for patient case management: 7.1 against 7.0 out of 10; our editors rank them #5 and #6.

Findhelp offers care plan management; CommCare doesn't publish it. Findhelp offers patient assessments; CommCare doesn't publish it. Findhelp offers referral management; CommCare doesn't publish it. Findhelp offers mobile access; CommCare doesn't publish it. Findhelp offers hipaa compliance; CommCare doesn't publish it.

CommCare is the better fit for field teams needing offline mobile case management. Findhelp is the better fit for community organizations coordinating social-care referrals.

  • CommCare fits best

    Field teams needing offline mobile case management

  • Findhelp fits best

    Community organizations coordinating social-care referrals

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature CommCare 7.1/10 Visit ↗ Findhelp 7.0/10 Visit ↗
At a glance
Editor score 7.1 7.0
Ranking #5 in Patient Case Management #6 in Patient Case Management
Best for Field teams needing offline mobile case management Community organizations coordinating social-care referrals
Pricing model Free plan + paid Free plan + paid
Starting price Not published Not published
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Self-hosted, Mobile, Browser extension Cloud
Platforms Web, Android Web
Support Email, Community, Docs · 24/7 Email, Docs
Compliance SOC 2, GDPR, HIPAA, SSO/SAML HIPAA
Integrations 10 integrations 2 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features CommCare 0/6 · Findhelp 5/6
Care plan management Not published ✓ (best)
Patient assessments Not published ✓ (best)
Referral management Not published ✓ (best)
Patient portal Not published Not published
Mobile access Not published ✓ (best)
HIPAA compliance Not published ✓ (best)
Our review
Pros
  • Collect forms, photos, signatures, and GPS data offline, then sync later.
  • Build multilingual mobile and web workflows without code.
  • Route referrals, assignments, and escalations across teams.
  • Closed-loop referral tracking connects actions with outcomes
  • Social-needs screening generates relevant program recommendations
  • Free case-management tools support community organizations
Cons
  • The Free Edition is intended for testing and includes 5 mobile workers.
  • The documented native mobile client is Android; web apps run in a browser.
  • Paid plans are billed annually, starting at $100 per month.
  • Paid plans begin at $5,400 per year with annual billing
  • Advanced tiers cost $24,000 to $75,000 annually
  • Healthcare and payer pricing requires a custom quote
Our verdict

CommCare is a no-code platform for organizations that deliver services through frontline teams. Program staff can build mobile and web applications for forms, case management, decision support, referrals, and reporting. Its offline data…

Read the review →

Findhelp is a cloud platform for healthcare organizations, payers, governments, community organizations, and other service networks coordinating social care. Teams can screen for social needs, generate program recommendations, connect…

Read the review →
  1. CommCarePatient Case Management 7.1Free plan · paid from $100/mo (annual)
  2. FindhelpPatient Case Management 7.0Free plan · paid from $5,400/yr

Strengths and trade-offs

  • CommCare — where it wins

    • Collect forms, photos, signatures, and GPS data offline, then sync later.
    • Build multilingual mobile and web workflows without code.
    • Route referrals, assignments, and escalations across teams.

    Where it doesn't

    • The Free Edition is intended for testing and includes 5 mobile workers.
    • The documented native mobile client is Android; web apps run in a browser.
    • Paid plans are billed annually, starting at $100 per month.
  • Findhelp — where it wins

    • Closed-loop referral tracking connects actions with outcomes
    • Social-needs screening generates relevant program recommendations
    • Free case-management tools support community organizations

    Where it doesn't

    • Paid plans begin at $5,400 per year with annual billing
    • Advanced tiers cost $24,000 to $75,000 annually
    • Healthcare and payer pricing requires a custom quote
  • CommCare7.1/10 · Free plan · paid from $100/mo (annual)

    A flexible field case platform with offline workflows and tiered plans from free to enterprise.

    Visit CommCareFull verdict →
  • Findhelp7.0/10 · Free plan · paid from $5,400/yr

    A social-care coordination platform linking screening, referrals, records, and outcomes.

    Visit FindhelpFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update