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Head-to-head · Patient Case Management

Pega Care Management vs CommCare

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Pega Care Management #1 in Patient Case Management 9.2/10 Pricing on request ✓ 5 of 6 features Visit Pega
CommCare #5 in Patient Case Management 8.3/10 Free plan Free plan✓ 0 of 6 features Visit CommCare

Pega Care Management leads on 0 checks, CommCare on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorePega Care Management · 9.2/10
  • Free planonly CommCare
  • Most featuresPega Care Management · 5 of 6

Pega Care Management scores higher on our rubric for patient case management: 9.2 against 8.3 out of 10; our editors rank them #1 and #5.

Pega Care Management is the better fit for health plans needing configurable care management. CommCare is the better fit for field teams needing offline mobile case management.

  • Pega Care Management fits best

    Health plans needing configurable care management

  • CommCare fits best

    Field teams needing offline mobile case management

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Pega Care Management 9.2/10 Visit ↗ CommCare 8.3/10 Visit ↗
At a glance
Editor score 9.2 8.3
Ranking #1 in Patient Case Management #5 in Patient Case Management
Best for Health plans needing configurable care management Field teams needing offline mobile case management
Pricing model Paid Free plan + paid
Starting price Pricing on request $100/mo
Free plan Not checked yet ✓ (best)
Free trial — —
Deployment Cloud, Self-hosted, Mobile Cloud, Self-hosted, Mobile, Browser extension
Platforms Web Web, Android
Support Docs Email, Community, Docs · 24/7
Compliance HIPAA SOC 2, GDPR, HIPAA, SSO/SAML
Integrations 6 integrations 10 integrations
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Pega Care Management 5/6 · CommCare 0/6
Care plan management ✓ (best) Not checked yet
Patient assessments ✓ (best) Not checked yet
Referral management ✓ (best) Not checked yet
Patient portal Not checked yet Not checked yet
Mobile access ✓ (best) Not checked yet
HIPAA compliance ✓ (best) Not checked yet
Our review
Pros
  • Unifies patient 360 profiles with clinical, claims and authorization data
  • Covers assessments, referrals, care plans and utilization workflows
  • Supports cloud or self-hosted deployment plus offline tablet visits
  • Collect forms, photos, signatures, and GPS data offline, then sync later.
  • Build multilingual mobile and web workflows without code.
  • Route referrals, assignments, and escalations across teams.
Cons
  • Pricing requires contacting sales
  • Broad workflow coverage may exceed the needs of teams seeking a narrow tool
  • Integrations and support information are centered on enterprise operations
  • The Free Edition is intended for testing and includes 5 mobile workers.
  • The documented native mobile client is Android; web apps run in a browser.
  • Paid plans are billed annually, starting at $100 per month.
Our verdict

Pega Care Management coordinates patient and member care across health-plan programs and clinical workflows. It brings together patient profiles, personalized care plans, assessments, referrals, utilization management, authorization and…

Read the review →

CommCare is a no-code platform for organizations that deliver services through frontline teams. Program staff can build mobile and web applications for forms, case management, decision support, referrals, and reporting. Its offline data…

Read the review →
  1. Pega Care ManagementPatient Case Management 9.2Pricing on request
  2. CommCarePatient Case Management 8.3Free plan

Strengths and trade-offs

  • Pega Care Management — where it wins

    • Unifies patient 360 profiles with clinical, claims and authorization data
    • Covers assessments, referrals, care plans and utilization workflows
    • Supports cloud or self-hosted deployment plus offline tablet visits

    Where it doesn't

    • Pricing requires contacting sales
    • Broad workflow coverage may exceed the needs of teams seeking a narrow tool
    • Integrations and support information are centered on enterprise operations

  • CommCare — where it wins

    • Collect forms, photos, signatures, and GPS data offline, then sync later.
    • Build multilingual mobile and web workflows without code.
    • Route referrals, assignments, and escalations across teams.

    Where it doesn't

    • The Free Edition is intended for testing and includes 5 mobile workers.
    • The documented native mobile client is Android; web apps run in a browser.
    • Paid plans are billed annually, starting at $100 per month.
  • Pega Care Management9.2/10 · Pricing on request

    A broad care-management suite for health plans with configurable clinical and operational workflows.

    Visit PegaFull verdict →
  • CommCare8.3/10 · Free plan

    A flexible field case platform with offline workflows and tiered plans from free to enterprise.

    Visit CommCareFull verdict →

More comparisons

All patient case management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update