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Head-to-head · Patient Case Management

Pega Care Management vs Conduent Care Management

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Pega Care Management #1 in Patient Case Management 9.2/10 Pricing on request ✓ 5 of 6 features Visit Pega
Conduent Care Management #2 in Patient Case Management 9.0/10 Pricing on request ✓ 3 of 6 features Contact Conduent

Pega Care Management leads on 0 checks, Conduent Care Management on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorePega Care Management · 9.2/10
  • Most featuresPega Care Management · 5 of 6

Pega Care Management scores higher on our rubric for patient case management: 9.2 against 9.0 out of 10; our editors rank them #1 and #2.

Pega Care Management is the better fit for health plans needing configurable care management. Conduent Care Management is the better fit for established enterprise care-management programs.

  • Pega Care Management fits best

    Health plans needing configurable care management

  • Conduent Care Management fits best

    Established enterprise care-management programs

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Side by side

Feature Pega Care Management 9.2/10 Visit ↗ Conduent Care Management 9.0/10 Visit ↗
At a glance
Editor score 9.2 9.0
Ranking #1 in Patient Case Management #2 in Patient Case Management
Best for Health plans needing configurable care management Established enterprise care-management programs
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Self-hosted, Mobile Cloud
Platforms Web Web
Support Docs Email, Phone
Built for Mid-market, Enterprise Enterprise, Mid-market
Features Pega Care Management 5/6 · Conduent Care Management 3/6
Care plan management ✓ ✓
Patient assessments ✓ ✓
Referral management ✓ ✓
Patient portal Not checked yet Not checked yet
Mobile access ✓ (best) Not checked yet
HIPAA compliance ✓ (best) Not checked yet
Our review
Pros
  • Unifies patient 360 profiles with clinical, claims and authorization data
  • Covers assessments, referrals, care plans and utilization workflows
  • Supports cloud or self-hosted deployment plus offline tablet visits
  • Manages care plans and patient and member assessments.
  • Coordinates and tracks referrals alongside case-management workflows.
  • Supports healthcare program administration for complex care services.
Cons
  • Pricing requires contacting sales
  • Broad workflow coverage may exceed the needs of teams seeking a narrow tool
  • Integrations and support information are centered on enterprise operations
  • Pricing requires contacting Conduent rather than choosing a self-service plan.
  • Its stated platform support is limited to web.
  • The stated feature set centers on core care-management workflows.
Our verdict

Pega Care Management coordinates patient and member care across health-plan programs and clinical workflows. It brings together patient profiles, personalized care plans, assessments, referrals, utilization management, authorization and…

Read the review →

Conduent Care Management is a cloud-based healthcare solution for organizations coordinating patient and member care. It is positioned for health plans, government healthcare agencies, and other large healthcare organizations managing…

Read the review →
  1. Pega Care ManagementPatient Case Management 9.2Pricing on request
  2. Conduent Care ManagementPatient Case Management 9.0Pricing on request

Strengths and trade-offs

  • Pega Care Management — where it wins

    • Unifies patient 360 profiles with clinical, claims and authorization data
    • Covers assessments, referrals, care plans and utilization workflows
    • Supports cloud or self-hosted deployment plus offline tablet visits

    Where it doesn't

    • Pricing requires contacting sales
    • Broad workflow coverage may exceed the needs of teams seeking a narrow tool
    • Integrations and support information are centered on enterprise operations

  • Conduent Care Management — where it wins

    • Manages care plans and patient and member assessments.
    • Coordinates and tracks referrals alongside case-management workflows.
    • Supports healthcare program administration for complex care services.

    Where it doesn't

    • Pricing requires contacting Conduent rather than choosing a self-service plan.
    • Its stated platform support is limited to web.
    • The stated feature set centers on core care-management workflows.
  • Pega Care Management9.2/10 · Pricing on request

    A broad care-management suite for health plans with configurable clinical and operational workflows.

    Visit PegaFull verdict →
  • Conduent Care Management9.0/10 · Pricing on request

    Enterprise care-management workflows for coordinating plans, assessments, and referrals.

    Contact ConduentFull verdict →

More comparisons

All patient case management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update