The Best Patient Case Management in 2026
We researched patient case management products using information on vendors’ official websites, including pricing pages, plan tables and product documentation. Rankings focus on the category’s core job, value for money and verified features, helping care teams compare software for coordinating patient cases.
Our top picks
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Top ranked
Pega Care Management#1 of 189.2/10A broad care-management suite for health plans with configurable clinical and operational workflows.
Pricing on request
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Runner-up
Conduent Care Management#2 of 189.0/10Enterprise care-management workflows for coordinating plans, assessments, and referrals.
Pricing on request
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Top-ranked free plan
CommCare#5 of 188.3/10A flexible field case platform with offline workflows and tiered plans from free to enterprise.
Free plan
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
The full ranking 18 tools, best first
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Best forHealth plans needing configurable care management
A broad care-management suite for health plans with configurable clinical and operational workflows.
- HIPAA compliance
- Patient assessments
- Mobile access
9.2/10★★★★★Visit Pega -
Best forEstablished enterprise care-management programs
Enterprise care-management workflows for coordinating plans, assessments, and referrals.
- Patient assessments
- Care plan management
- Referral management
9.0/10★★★★☆Contact Conduent -
Best forBehavioral and human-services case-management teams
Configurable case management, billing, outcomes, and compliance tools for multi-program agencies.
8.7/10★★★★☆Visit Foothold -
Best forHCBS teams managing care plans and field visits
Connects care plans, service records, claims and field-visit workflows for HCBS organizations.
- Patient portal
- HIPAA compliance
- Patient assessments
8.5/10★★★★☆Try MediSked Connect -
Best forField teams needing offline mobile case management
A flexible field case platform with offline workflows and tiered plans from free to enterprise.
8.3/10★★★★☆Visit CommCare -
Best forEnterprise teams coordinating complex care
Enterprise care management suite spanning coordination, referrals, utilization, mobility, and analytics.
- Patient assessments
- Mobile access
- Care plan management
7.9/10★★★★☆Visit GuidingCare -
Best forHealth plans needing mobile member case workflows
A mobile care-management suite for health plans coordinating complex member journeys.
- HIPAA compliance
- Patient assessments
- Mobile access
7.8/10★★★★☆Visit MHK -
Best forSmaller teams needing patient access and billing
PlanStreet connects patient intake, care coordination, self-service, scheduling, and billing.
- Patient portal
- HIPAA compliance
- Patient assessments
7.7/10★★★★☆Visit PlanStreet -
Best forPrograms prioritizing risk insights and care gaps
A configurable care-management platform for teams focused on risk and care gaps.
7.6/10★★★★☆Visit Persivia -
Best forCommunity organizations coordinating social-care referrals
A social-care coordination platform linking screening, referrals, records, and outcomes.
- HIPAA compliance
- Patient assessments
- Mobile access
7.5/10★★★★☆Visit Findhelp -
Best forTeams focused on referral and transition coordination
Referral tracking, task workflows, and EHR syncing for patient navigation teams.
- HIPAA compliance
- Patient assessments
- Mobile access
7.3/10★★★★☆Visit careMESH -
Best forHealth and social-care referral networks
A network-based platform for referrals, shared care coordination, and outcome tracking.
- Care plan management
- Referral management
7.2/10★★★★☆Visit Unite Us -
Best forProviders coordinating post-acute care transitions
A cloud referral and handoff hub for organizations coordinating post-acute transitions.
- Referral management
7.1/10★★★★☆Visit WellSky -
Best forOrganizations needing configurable case workflows
Configurable case workflows, portals, reporting, and mobile tools for service organizations.
7.0/10★★★★☆Visit CaseWorthy -
Best forMid-market and enterprise public health teams
A configurable public health case platform with cloud or self-hosted deployment.
- Patient portal
- Mobile access
6.9/10★★★☆☆Contact SSG -
Best forTeams focused on referral management
A cloud service for connecting people to community services and managing referrals.
- Referral management
6.4/10★★★☆☆Visit Caredove -
Best forPrograms needing clinical protocols and care plans
Configurable intake, protocols and interventions support structured care-plan programs.
- Care plan management
- Referral management
6.3/10★★★☆☆Visit Inovalon -
Best forHealthcare organizations running patient engagement programs
A sales-led platform for care programs that combine patient engagement, education, and outreach.
- Patient portal
- Patient assessments
- Mobile access
6.2/10★★★☆☆Visit Wellframe
No tools match those filters.
Compare at a glance
| # | Tool | Paid from | Care plan management | Patient assessments | Referral management | Score |
|---|---|---|---|---|---|---|
| 1 | Pega Care Management | Yes | Yes | Yes | 9.2 | |
| 2 | Conduent Care Management | Yes | Yes | Yes | 9.0 | |
| 3 | Foothold AWARDS | 8.7 | ||||
| 4 | MediSked Connect | Yes | Yes | 8.5 | ||
| 5 | CommCare | $100/mo | 8.3 | |||
| 6 | GuidingCare | Yes | Yes | Yes | 7.9 | |
| 7 | MHK Care Management | Yes | Yes | Yes | 7.8 | |
| 8 | PlanStreet | Yes | Yes | Yes | 7.7 | |
| 9 | Persivia CareSpace | 7.6 | ||||
| 10 | Findhelp | $5,400/yr | Yes | Yes | Yes | 7.5 |
| 11 | careMESH | Yes | Yes | Yes | 7.3 | |
| 12 | Unite Us | Yes | Yes | 7.2 | ||
| 13 | WellSky Care Management | Yes | 7.1 | |||
| 14 | CaseWorthy | 7.0 | ||||
| 15 | Casetivity | 6.9 | ||||
| 16 | Caredove | Yes | 6.4 | |||
| 17 | Inovalon Care Management | Yes | Yes | 6.3 | ||
| 18 | Wellframe | Yes | Yes | 6.2 |
Head-to-head All 28 comparisons →
- Pega Care Management vs Conduent Care Management
- Pega Care Management vs Foothold AWARDS
- Pega Care Management vs MediSked Connect
- Pega Care Management vs CommCare
- Pega Care Management vs GuidingCare
- Pega Care Management vs MHK Care Management
- Pega Care Management vs PlanStreet
- Conduent Care Management vs Foothold AWARDS
- Conduent Care Management vs MediSked Connect
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How we rank patient case management
Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update