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Head-to-head · Patient Case Management

Conduent Care Management vs CommCare

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Conduent Care Management #2 in Patient Case Management 9.0/10 Pricing on request ✓ 3 of 6 features Contact Conduent
CommCare #5 in Patient Case Management 8.3/10 Free plan Free plan✓ 0 of 6 features Visit CommCare

Conduent Care Management leads on 0 checks, CommCare on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreConduent Care Management · 9.0/10
  • Free planonly CommCare
  • Most featuresConduent Care Management · 3 of 6

Conduent Care Management scores higher on our rubric for patient case management: 9.0 against 8.3 out of 10; our editors rank them #2 and #5.

Conduent Care Management is the better fit for established enterprise care-management programs. CommCare is the better fit for field teams needing offline mobile case management.

  • Conduent Care Management fits best

    Established enterprise care-management programs

  • CommCare fits best

    Field teams needing offline mobile case management

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Side by side

Feature Conduent Care Management 9.0/10 Visit ↗ CommCare 8.3/10 Visit ↗
At a glance
Editor score 9.0 8.3
Ranking #2 in Patient Case Management #5 in Patient Case Management
Best for Established enterprise care-management programs Field teams needing offline mobile case management
Pricing model Paid Free plan + paid
Starting price Pricing on request $100/mo
Free plan Not checked yet ✓ (best)
Free trial — —
Deployment Cloud Cloud, Self-hosted, Mobile, Browser extension
Platforms Web Web, Android
Support Email, Phone Email, Community, Docs · 24/7
Built for Enterprise, Mid-market Small business, Mid-market, Enterprise
Features Conduent Care Management 3/6 · CommCare 0/6
Care plan management ✓ (best) Not checked yet
Patient assessments ✓ (best) Not checked yet
Referral management ✓ (best) Not checked yet
Patient portal Not checked yet Not checked yet
Mobile access Not checked yet Not checked yet
HIPAA compliance Not checked yet Not checked yet
Our review
Pros
  • Manages care plans and patient and member assessments.
  • Coordinates and tracks referrals alongside case-management workflows.
  • Supports healthcare program administration for complex care services.
  • Collect forms, photos, signatures, and GPS data offline, then sync later.
  • Build multilingual mobile and web workflows without code.
  • Route referrals, assignments, and escalations across teams.
Cons
  • Pricing requires contacting Conduent rather than choosing a self-service plan.
  • Its stated platform support is limited to web.
  • The stated feature set centers on core care-management workflows.
  • The Free Edition is intended for testing and includes 5 mobile workers.
  • The documented native mobile client is Android; web apps run in a browser.
  • Paid plans are billed annually, starting at $100 per month.
Our verdict

Conduent Care Management is a cloud-based healthcare solution for organizations coordinating patient and member care. It is positioned for health plans, government healthcare agencies, and other large healthcare organizations managing…

Read the review →

CommCare is a no-code platform for organizations that deliver services through frontline teams. Program staff can build mobile and web applications for forms, case management, decision support, referrals, and reporting. Its offline data…

Read the review →
  1. Conduent Care ManagementPatient Case Management 9.0Pricing on request
  2. CommCarePatient Case Management 8.3Free plan

Strengths and trade-offs

  • Conduent Care Management — where it wins

    • Manages care plans and patient and member assessments.
    • Coordinates and tracks referrals alongside case-management workflows.
    • Supports healthcare program administration for complex care services.

    Where it doesn't

    • Pricing requires contacting Conduent rather than choosing a self-service plan.
    • Its stated platform support is limited to web.
    • The stated feature set centers on core care-management workflows.

  • CommCare — where it wins

    • Collect forms, photos, signatures, and GPS data offline, then sync later.
    • Build multilingual mobile and web workflows without code.
    • Route referrals, assignments, and escalations across teams.

    Where it doesn't

    • The Free Edition is intended for testing and includes 5 mobile workers.
    • The documented native mobile client is Android; web apps run in a browser.
    • Paid plans are billed annually, starting at $100 per month.
  • Conduent Care Management9.0/10 · Pricing on request

    Enterprise care-management workflows for coordinating plans, assessments, and referrals.

    Contact ConduentFull verdict →
  • CommCare8.3/10 · Free plan

    A flexible field case platform with offline workflows and tiered plans from free to enterprise.

    Visit CommCareFull verdict →

More comparisons

All patient case management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update