Chatbase vs NIVA

Chatbase8.9Visit NIVA8.6Visit

Higher score Chatbase #5 in Sales Chatbot Software 8.9/10 Free plan · 7-day trial Free planFree trial✓ 0 of 4 features Visit Chatbase

vs

NIVA #7 in Sales Chatbot Software 8.6/10 Free plan Free plan✓ 4 of 4 features Visit NIVA

• Chatbase fits best

  Broad, multichannel AI sales automation

• NIVA fits best

  Document-grounded sales chat with integrations

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Side by side

Feature	Chatbase 8.9/10 Visit ↗	NIVA 8.6/10 Visit ↗
At a glance
Editor score	8.9	8.6
Ranking	#5 in Sales Chatbot Software	#7 in Sales Chatbot Software
Best for	Broad, multichannel AI sales automation	Document-grounded sales chat with integrations
Pricing model	Free plan + paid	Free plan + paid
Starting price	$40/mo	$39/mo (best)
Free plan	✓	✓
Free trial	7 days	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Integrations	20 integrations	10 integrations
Features Chatbase 0/4 · NIVA 4/4
Meeting booking	Not checked yet	✓ (best)
Lead qualification	Not checked yet	✓ (best)
CRM sync	Not checked yet	✓ (best)
Live handoff	Not checked yet	✓ (best)
Specs
Conversation limit	Not checked yet	Not checked yet
Knowledge sources	Not checked yet	Documents
Our review
Pros	Deploy across websites, email, messaging, Slack, voice, and telephony Train agents on documents, websites, databases, FAQs, and tickets Combine lead capture, human escalation, actions, and conversation analytics	Ingests PDF, DOCX, URL, text, and YouTube transcript sources Combines lead capture, booking, smart forms, and guided flows Connects with CRM, ERP, messaging, webhook, and API systems
Cons	The paid entry plan starts at $40 per month No full visual drag-and-drop conversation designer Free plan includes only 50 message credits per month	Free plan includes 100 messages per month Basic includes one smart form and two personas per bot Advanced routing, CRM integrations, and handoff start on Standard
Our verdict	Chatbase is a hosted AI agent platform for customer-facing sales, support, and product guidance. It suits teams that want to train agents on documents, websites, databases, FAQs, Notion pages, and support tickets, then deploy them across… Read the review →	NIVA is an AI chatbot platform for businesses that want to answer visitor questions, qualify prospects, capture leads, book appointments, and guide conversations. It supports sales, support, booking, and internal knowledge use cases… Read the review →

Strengths and trade-offs

• Chatbase — where it wins

  • Deploy across websites, email, messaging, Slack, voice, and telephony
  • Train agents on documents, websites, databases, FAQs, and tickets
  • Combine lead capture, human escalation, actions, and conversation analytics

  Where it doesn't

  • The paid entry plan starts at $40 per month
  • No full visual drag-and-drop conversation designer
  • Free plan includes only 50 message credits per month

• NIVA — where it wins

  • Ingests PDF, DOCX, URL, text, and YouTube transcript sources
  • Combines lead capture, booking, smart forms, and guided flows
  • Connects with CRM, ERP, messaging, webhook, and API systems

  Where it doesn't

  • Free plan includes 100 messages per month
  • Basic includes one smart form and two personas per bot
  • Advanced routing, CRM integrations, and handoff start on Standard

• Chatbase8.9/10 · Free plan · 7-day trial

  A broad multichannel sales chatbot with lead capture, escalation, and analytics.

  Visit ChatbaseFull verdict →
• NIVA8.6/10 · Free plan

  A flexible sales chatbot for document-grounded answers, lead capture, and booking.

  Visit NIVAFull verdict →