CharityTracker vs Bonterra Apricot

CharityTracker8.7Visit Bonterra Apricot8.5Visit

Higher score CharityTracker #6 in Nonprofit Program Management Software 8.7/10 14-day trial Free trial✓ 4 of 4 features Visit CharityTracker

vs

Bonterra Apricot #8 in Nonprofit Program Management Software 8.5/10 Pricing on request ✓ 4 of 4 features Visit Bonterra

• CharityTracker fits best

  Affordable case and outcome tracking

• Bonterra Apricot fits best

  Case-management teams wanting portals and automation

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	CharityTracker 8.7/10 Visit ↗	Bonterra Apricot 8.5/10 Visit ↗
At a glance
Editor score	8.7	8.5
Ranking	#6 in Nonprofit Program Management Software	#8 in Nonprofit Program Management Software
Best for	Affordable case and outcome tracking	Case-management teams wanting portals and automation
Pricing model	Paid	Paid
Starting price	$216/user/yr	—
Free plan	—	Not checked yet
Free trial	14 days	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Email, Live chat, Phone, Docs	Docs, Community
Compliance	HIPAA, ISO 27001, PCI DSS	SOC 2, ISO 27001, HIPAA, SSO/SAML, 2FA
Integrations	1 integrations	4 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features CharityTracker 4/4 · Bonterra Apricot 4/4
Outcome tracking	✓	✓
Participant portal	✓	✓
Forms and surveys	✓	✓
Reporting dashboards	✓	✓
Specs
Mobile access	Not checked yet	Not checked yet
Participant limit	Not checked yet	Not checked yet
Our review
Pros	Covers intake, cases, outcomes, referrals, documents, and reporting Paid plans start at $20 per user monthly Includes scheduling, SMS broadcasts, signatures, and API access	Combines participant records, caseloads, referrals, and outcome tracking Adds portals, workflow automation, reporting, and mobile access Supports API integrations, AI summaries, note capture, and data review
Cons	Platform coverage is limited to web and API Advanced capabilities require higher-tier plans No free plan is available	Pricing requires contacting Bonterra Participant Connect is limited to Pro and Enterprise Advanced capabilities are concentrated in higher tiers
Our verdict	CharityTracker is a cloud-based case management platform for nonprofits, human-services organizations, churches, healthcare providers, government agencies, and community networks. It brings client intake, case notes, assistance records,… Read the review →	Bonterra Apricot is case management software for nonprofit organizations and public sector agencies. It brings participant and program data into one system, with configurable forms and records, caseload and referral management, outcome… Read the review →

Strengths and trade-offs

• CharityTracker — where it wins

  • Covers intake, cases, outcomes, referrals, documents, and reporting
  • Paid plans start at $20 per user monthly
  • Includes scheduling, SMS broadcasts, signatures, and API access

  Where it doesn't

  • Platform coverage is limited to web and API
  • Advanced capabilities require higher-tier plans
  • No free plan is available

• Bonterra Apricot — where it wins

  • Combines participant records, caseloads, referrals, and outcome tracking
  • Adds portals, workflow automation, reporting, and mobile access
  • Supports API integrations, AI summaries, note capture, and data review

  Where it doesn't

  • Pricing requires contacting Bonterra
  • Participant Connect is limited to Pro and Enterprise
  • Advanced capabilities are concentrated in higher tiers

• CharityTracker8.7/10 · 14-day trial

  Affordable intake, case, referral, outcome, and reporting tools for nonprofit teams.

  Visit CharityTrackerFull verdict →
• Bonterra Apricot8.5/10 · Pricing on request

  A broad nonprofit case-management suite with portals, automation, reporting, and APIs.

  Visit BonterraFull verdict →