CareSmartz360 vs ShiftCare

CareSmartz3608.5Visit ShiftCare8.4Visit

Higher score CareSmartz360 #4 in Home Care Scheduling Software 8.5/10 Pricing on request ✓ 6 of 6 features Visit CareSmartz360

vs

ShiftCare #5 in Home Care Scheduling Software 8.4/10 7-day trial Free trial✓ 5 of 6 features Visit ShiftCare

• CareSmartz360 fits best

  Agencies needing extensive payer integrations

• ShiftCare fits best

  Cost-conscious teams wanting broad integrations

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Side by side

Feature	CareSmartz360 8.5/10 Visit ↗	ShiftCare 8.4/10 Visit ↗
At a glance
Editor score	8.5	8.4
Ranking	#4 in Home Care Scheduling Software	#5 in Home Care Scheduling Software
Best for	Agencies needing extensive payer integrations	Cost-conscious teams wanting broad integrations
Pricing model	Paid	Paid
Starting price	—	$8/user/mo
Free plan	—	—
Free trial	—	7 days
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Phone, Live chat	Email, Live chat, Phone, Docs · 24/7
Compliance	SOC 2, ISO 27001, HIPAA, 2FA	HIPAA, SSO/SAML, 2FA
Integrations	45+ integrations	12 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features CareSmartz360 6/6 · ShiftCare 5/6
Caregiver mobile app	✓	✓
EVV support	✓	✓
Route optimization	✓ (best)	Not checked yet
Care documentation	✓	✓
Client portal	✓	✓
Availability management	✓	✓
Our review
Pros	Covers scheduling, EVV, documentation, billing, payroll, and reporting Supports web, iOS, Android, API, and a broad integration list Includes multi-location, multi-payer, franchise, and AI-assisted workflows	EVV, GPS-verified visits and offline mobile access Care plans, eMAR, documentation and family portal options Integrations for payroll, accounting, calendars and CRM tools
Cons	Pricing is quote-based rather than publicly itemized Advanced capabilities vary by agency tier The broad feature set may exceed narrower scheduling needs	Requires at least 5 staff No free plan; the free trial lasts 7 days Advanced features and API access require higher tiers
Our verdict	CareSmartz360 is a cloud-based home care management platform for growing, large, enterprise, and franchisor agencies. It brings together scheduling and shift management, electronic visit verification, care plans, client assessments, custom… Read the review →	ShiftCare is cloud software for home care, home health and IDD providers. It brings caregiver scheduling, recurring shifts, availability and leave management, EVV, visit tools, care notes, forms, billing, payroll connections and family… Read the review →

Strengths and trade-offs

• CareSmartz360 — where it wins

  • Covers scheduling, EVV, documentation, billing, payroll, and reporting
  • Supports web, iOS, Android, API, and a broad integration list
  • Includes multi-location, multi-payer, franchise, and AI-assisted workflows

  Where it doesn't

  • Pricing is quote-based rather than publicly itemized
  • Advanced capabilities vary by agency tier
  • The broad feature set may exceed narrower scheduling needs

• ShiftCare — where it wins

  • EVV, GPS-verified visits and offline mobile access
  • Care plans, eMAR, documentation and family portal options
  • Integrations for payroll, accounting, calendars and CRM tools

  Where it doesn't

  • Requires at least 5 staff
  • No free plan; the free trial lasts 7 days
  • Advanced features and API access require higher tiers

• CareSmartz3608.5/10 · Pricing on request

  A broad home care platform spanning scheduling, EVV, billing, payroll, portals, and integrations.

  Visit CareSmartz360Full verdict →
• ShiftCare8.4/10 · 7-day trial

  A broad home care operations platform with strong integrations and tiered pricing.

  Visit ShiftCareFull verdict →