HHAeXchange vs CareSmartz360

HHAeXchange8.6Visit CareSmartz3608.5Visit

Higher score HHAeXchange #3 in Home Care Scheduling Software 8.6/10 Free plan · pricing on request Free plan✓ 4 of 6 features Visit HHAeXchange

vs

CareSmartz360 #4 in Home Care Scheduling Software 8.5/10 Pricing on request ✓ 6 of 6 features Visit CareSmartz360

• HHAeXchange fits best

  Medicaid-focused agencies needing compliance workflows

• CareSmartz360 fits best

  Agencies needing extensive payer integrations

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Side by side

Feature	HHAeXchange 8.6/10 Visit ↗	CareSmartz360 8.5/10 Visit ↗
At a glance
Editor score	8.6	8.5
Ranking	#3 in Home Care Scheduling Software	#4 in Home Care Scheduling Software
Best for	Medicaid-focused agencies needing compliance workflows	Agencies needing extensive payer integrations
Pricing model	Free plan + paid	Paid
Starting price	Free plan · pricing on request	—
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Phone, Tickets, Docs · 24/7	Email, Phone, Live chat
Compliance	SOC 2, HIPAA	SOC 2, ISO 27001, HIPAA, 2FA
Integrations	120+ integrations	45+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features HHAeXchange 4/6 · CareSmartz360 6/6
Caregiver mobile app	✓	✓
EVV support	✓	✓
Route optimization	Not checked yet	✓ (best)
Care documentation	✓	✓
Client portal	Not checked yet	✓ (best)
Availability management	✓	✓
Our review
Pros	Combines recurring-shift scheduling, caregiver matching, and open-shift broadcasting Supports EVV through mobile GPS, telephony, and offline mode Connects compliance, clinical documentation, billing, claims, and reporting	Covers scheduling, EVV, documentation, billing, payroll, and reporting Supports web, iOS, Android, API, and a broad integration list Includes multi-location, multi-payer, franchise, and AI-assisted workflows
Cons	Paid plans and additional platform features require contacting sales The platform's broad feature set may exceed smaller agencies' needs Integration options center on API, EDI, and Partner Connect	Pricing is quote-based rather than publicly itemized Advanced capabilities vary by agency tier The broad feature set may exceed narrower scheduling needs
Our verdict	HHAeXchange is a cloud-based homecare management platform for Medicaid and home and community-based services providers, payers, and caregivers. It brings scheduling, electronic visit verification, caregiver mobile workflows, compliance… Read the review →	CareSmartz360 is a cloud-based home care management platform for growing, large, enterprise, and franchisor agencies. It brings together scheduling and shift management, electronic visit verification, care plans, client assessments, custom… Read the review →

Strengths and trade-offs

• HHAeXchange — where it wins

  • Combines recurring-shift scheduling, caregiver matching, and open-shift broadcasting
  • Supports EVV through mobile GPS, telephony, and offline mode
  • Connects compliance, clinical documentation, billing, claims, and reporting

  Where it doesn't

  • Paid plans and additional platform features require contacting sales
  • The platform's broad feature set may exceed smaller agencies' needs
  • Integration options center on API, EDI, and Partner Connect

• CareSmartz360 — where it wins

  • Covers scheduling, EVV, documentation, billing, payroll, and reporting
  • Supports web, iOS, Android, API, and a broad integration list
  • Includes multi-location, multi-payer, franchise, and AI-assisted workflows

  Where it doesn't

  • Pricing is quote-based rather than publicly itemized
  • Advanced capabilities vary by agency tier
  • The broad feature set may exceed narrower scheduling needs

• HHAeXchange8.6/10 · Free plan · pricing on request

  A broad Medicaid-focused platform combining scheduling, EVV, compliance, billing, and care documentation.

  Visit HHAeXchangeFull verdict →
• CareSmartz3608.5/10 · Pricing on request

  A broad home care platform spanning scheduling, EVV, billing, payroll, portals, and integrations.

  Visit CareSmartz360Full verdict →