HHAeXchange vs ShiftCare

HHAeXchange8.6Visit ShiftCare8.4Visit

Higher score HHAeXchange #3 in Home Care Scheduling Software 8.6/10 Free plan · pricing on request Free plan✓ 4 of 6 features Visit HHAeXchange

vs

ShiftCare #5 in Home Care Scheduling Software 8.4/10 7-day trial Free trial✓ 5 of 6 features Visit ShiftCare

• HHAeXchange fits best

  Medicaid-focused agencies needing compliance workflows

• ShiftCare fits best

  Cost-conscious teams wanting broad integrations

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Side by side

Feature	HHAeXchange 8.6/10 Visit ↗	ShiftCare 8.4/10 Visit ↗
At a glance
Editor score	8.6	8.4
Ranking	#3 in Home Care Scheduling Software	#5 in Home Care Scheduling Software
Best for	Medicaid-focused agencies needing compliance workflows	Cost-conscious teams wanting broad integrations
Pricing model	Free plan + paid	Paid
Starting price	Free plan · pricing on request	$8/user/mo
Free plan	✓ (best)	—
Free trial	—	7 days
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Phone, Tickets, Docs · 24/7	Email, Live chat, Phone, Docs · 24/7
Compliance	SOC 2, HIPAA	HIPAA, SSO/SAML, 2FA
Integrations	120+ integrations	12 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features HHAeXchange 4/6 · ShiftCare 5/6
Caregiver mobile app	✓	✓
EVV support	✓	✓
Route optimization	Not checked yet	Not checked yet
Care documentation	✓	✓
Client portal	Not checked yet	✓ (best)
Availability management	✓	✓
Our review
Pros	Combines recurring-shift scheduling, caregiver matching, and open-shift broadcasting Supports EVV through mobile GPS, telephony, and offline mode Connects compliance, clinical documentation, billing, claims, and reporting	EVV, GPS-verified visits and offline mobile access Care plans, eMAR, documentation and family portal options Integrations for payroll, accounting, calendars and CRM tools
Cons	Paid plans and additional platform features require contacting sales The platform's broad feature set may exceed smaller agencies' needs Integration options center on API, EDI, and Partner Connect	Requires at least 5 staff No free plan; the free trial lasts 7 days Advanced features and API access require higher tiers
Our verdict	HHAeXchange is a cloud-based homecare management platform for Medicaid and home and community-based services providers, payers, and caregivers. It brings scheduling, electronic visit verification, caregiver mobile workflows, compliance… Read the review →	ShiftCare is cloud software for home care, home health and IDD providers. It brings caregiver scheduling, recurring shifts, availability and leave management, EVV, visit tools, care notes, forms, billing, payroll connections and family… Read the review →

Strengths and trade-offs

• HHAeXchange — where it wins

  • Combines recurring-shift scheduling, caregiver matching, and open-shift broadcasting
  • Supports EVV through mobile GPS, telephony, and offline mode
  • Connects compliance, clinical documentation, billing, claims, and reporting

  Where it doesn't

  • Paid plans and additional platform features require contacting sales
  • The platform's broad feature set may exceed smaller agencies' needs
  • Integration options center on API, EDI, and Partner Connect

• ShiftCare — where it wins

  • EVV, GPS-verified visits and offline mobile access
  • Care plans, eMAR, documentation and family portal options
  • Integrations for payroll, accounting, calendars and CRM tools

  Where it doesn't

  • Requires at least 5 staff
  • No free plan; the free trial lasts 7 days
  • Advanced features and API access require higher tiers

• HHAeXchange8.6/10 · Free plan · pricing on request

  A broad Medicaid-focused platform combining scheduling, EVV, compliance, billing, and care documentation.

  Visit HHAeXchangeFull verdict →
• ShiftCare8.4/10 · 7-day trial

  A broad home care operations platform with strong integrations and tiered pricing.

  Visit ShiftCareFull verdict →