AlayaCare vs ShiftCare

AlayaCare8.9Visit ShiftCare8.4Visit

Higher score AlayaCare #1 in Home Care Scheduling Software 8.9/10 Pricing on request ✓ 6 of 6 features Visit AlayaCare

vs

ShiftCare #5 in Home Care Scheduling Software 8.4/10 7-day trial Free trial✓ 5 of 6 features Visit ShiftCare

• AlayaCare fits best

  Large agencies needing an end-to-end platform

• ShiftCare fits best

  Cost-conscious teams wanting broad integrations

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Side by side

Feature	AlayaCare 8.9/10 Visit ↗	ShiftCare 8.4/10 Visit ↗
At a glance
Editor score	8.9	8.4
Ranking	#1 in Home Care Scheduling Software	#5 in Home Care Scheduling Software
Best for	Large agencies needing an end-to-end platform	Cost-conscious teams wanting broad integrations
Pricing model	Paid	Paid
Starting price	Pricing on request	$8/user/mo
Free plan	—	—
Free trial	—	7 days
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Phone, Tickets, Community, Docs	Email, Live chat, Phone, Docs · 24/7
Compliance	SOC 2, HIPAA, SSO/SAML, 2FA	HIPAA, SSO/SAML, 2FA
Integrations	9 integrations	12 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features AlayaCare 6/6 · ShiftCare 5/6
Caregiver mobile app	✓	✓
EVV support	✓	✓
Route optimization	✓ (best)	Not checked yet
Care documentation	✓	✓
Client portal	✓	✓
Availability management	✓	✓
Our review
Pros	Combines scheduling, route optimization, EVV, documentation, billing, and payroll Caregiver mobile access supports schedules, visits, care plans, and records Family Portal, open APIs, and third-party integrations extend agency workflows	EVV, GPS-verified visits and offline mobile access Care plans, eMAR, documentation and family portal options Integrations for payroll, accounting, calendars and CRM tools
Cons	Custom pricing requires contact with sales No generic free trial is offered Advanced mobile capabilities and custom integrations may be separately scoped	Requires at least 5 staff No free plan; the free trial lasts 7 days Advanced features and API access require higher tiers
Our verdict	AlayaCare is a cloud-based platform for home and community care organizations. It brings intake, caregiver scheduling, workforce management, electronic visit verification, clinical documentation, billing, reporting, mobile caregiver tools,… Read the review →	ShiftCare is cloud software for home care, home health and IDD providers. It brings caregiver scheduling, recurring shifts, availability and leave management, EVV, visit tools, care notes, forms, billing, payroll connections and family… Read the review →

Strengths and trade-offs

• AlayaCare — where it wins

  • Combines scheduling, route optimization, EVV, documentation, billing, and payroll
  • Caregiver mobile access supports schedules, visits, care plans, and records
  • Family Portal, open APIs, and third-party integrations extend agency workflows

  Where it doesn't

  • Custom pricing requires contact with sales
  • No generic free trial is offered
  • Advanced mobile capabilities and custom integrations may be separately scoped

• ShiftCare — where it wins

  • EVV, GPS-verified visits and offline mobile access
  • Care plans, eMAR, documentation and family portal options
  • Integrations for payroll, accounting, calendars and CRM tools

  Where it doesn't

  • Requires at least 5 staff
  • No free plan; the free trial lasts 7 days
  • Advanced features and API access require higher tiers

• AlayaCare8.9/10 · Pricing on request

  A broad platform for agencies managing care delivery, operations, billing, and family access.

  Visit AlayaCareFull verdict →
• ShiftCare8.4/10 · 7-day trial

  A broad home care operations platform with strong integrations and tiered pricing.

  Visit ShiftCareFull verdict →