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Head-to-head · Home Care Scheduling Software

CareSmartz360 vs CareLineLive

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score CareSmartz360 #4 in Home Care Scheduling Software 8.5/10 Pricing on request ✓ 6 of 6 features Visit CareSmartz360

CareSmartz360 leads on 0 checks, CareLineLive on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCareSmartz360 · 8.5/10
  • Most featuresCareSmartz360 · 6 of 6

CareSmartz360 scores higher on our rubric for home care scheduling software: 8.5 against 8.1 out of 10; our editors rank them #4 and #7.

CareSmartz360 is the better fit for agencies needing extensive payer integrations. CareLineLive is the better fit for UK agencies needing low-cost full operations software.

  • CareSmartz360 fits best

    Agencies needing extensive payer integrations

  • CareLineLive fits best

    UK agencies needing low-cost full operations software

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Side by side

Feature CareSmartz360 8.5/10 Visit ↗ CareLineLive 8.1/10 Visit ↗
At a glance
Editor score 8.5 8.1
Ranking #4 in Home Care Scheduling Software #7 in Home Care Scheduling Software
Best for Agencies needing extensive payer integrations UK agencies needing low-cost full operations software
Pricing model Paid Paid
Starting price — £8.10/user/mo
Free plan — —
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Live chat Email, Phone, Docs
Compliance SOC 2, ISO 27001, HIPAA, 2FA GDPR, ISO 27001
Integrations 45+ integrations 10 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features CareSmartz360 6/6 · CareLineLive 5/6
Caregiver mobile app ✓ ✓
EVV support ✓ ✓
Route optimization ✓ (best) Not checked yet
Care documentation ✓ ✓
Client portal ✓ ✓
Availability management ✓ ✓
Our review
Pros
  • Covers scheduling, EVV, documentation, billing, payroll, and reporting
  • Supports web, iOS, Android, API, and a broad integration list
  • Includes multi-location, multi-payer, franchise, and AI-assisted workflows
  • Scheduling, availability, GPS verification and electronic visit records
  • Care planning, eMAR, medication tasks and client documentation
  • Payroll, invoicing, mileage and travel-time calculations in one platform
Cons
  • Pricing is quote-based rather than publicly itemized
  • Advanced capabilities vary by agency tier
  • The broad feature set may exceed narrower scheduling needs
  • No free plan is available
  • Advanced device management requires the Managed Handsets tier
  • The broad feature set may exceed the needs of scheduling-only teams
Our verdict

CareSmartz360 is a cloud-based home care management platform for growing, large, enterprise, and franchisor agencies. It brings together scheduling and shift management, electronic visit verification, care plans, client assessments, custom…

Read the review →

CareLineLive is cloud-hosted home care management software for home care agencies and domiciliary care providers. It brings together rostering, availability and leave management, client and carer records, capacity planning, invoicing,…

Read the review →
  1. CareSmartz360Home Care Scheduling Software 8.5Pricing on request
  2. CareLineLiveHome Care Scheduling Software 8.1Paid

Strengths and trade-offs

  • CareSmartz360 — where it wins

    • Covers scheduling, EVV, documentation, billing, payroll, and reporting
    • Supports web, iOS, Android, API, and a broad integration list
    • Includes multi-location, multi-payer, franchise, and AI-assisted workflows

    Where it doesn't

    • Pricing is quote-based rather than publicly itemized
    • Advanced capabilities vary by agency tier
    • The broad feature set may exceed narrower scheduling needs
  • CareLineLive — where it wins

    • Scheduling, availability, GPS verification and electronic visit records
    • Care planning, eMAR, medication tasks and client documentation
    • Payroll, invoicing, mileage and travel-time calculations in one platform

    Where it doesn't

    • No free plan is available
    • Advanced device management requires the Managed Handsets tier
    • The broad feature set may exceed the needs of scheduling-only teams

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update